Ibrahim Al Balushi Email & Phone Number

Sacramento, California, United States

- Deployed and configured high-availability systems and networks, managed updates andmaintenance for data servers and network equipment, ensuring reliable performance for over2000 end-users.- Executed OS patches installation/removal, upgrades. Conducted thorough IP address auditsto maintain accurate network records and compliance.- Directly engaged with customers to troubleshoot and resolve hardware/software issues,leveraging the ServiceNow tool for effective communication and tracking.

- Architected secure, modular components for a large-scale open-source project,prioritizing data integrity and system resilience to support a sustainable and secure futuredevelopment.- Led comprehensive code reviews with a focus on identifying and mitigating security risks,ensuring the deployment of secure and reliable software features.

Long Beach, California, United States

- Provided first-line troubleshooting for IT-related issues, effectively minimizing downtimeand ensuring seamless operational continuity.- Enhanced security posture by enforcing operational procedures and policies.- Worked closely with external stakeholders, facilitating technical discussions thatimproved event outcomes and operational efficiencies.

Long Beach, California, United States

- Secured access controls by implementing and monitoring key card and master key usage,ensuring strict compliance with university policies to prevent unauthorized access.- Interviewed clients to understand event scopes of work, establish budgets and determinetimelines.- Oversaw the safety and welfare and safety of over of 2000 students and 100 customers whostayed in residential halls.