Ibrahim El Massri Email & Phone Number

Vancouver, Bc, Ca

Victoria, British Columbia, Canada

As an IT Project Support Analyst, I have been involved in various technology projects related to digital health and system transformation in the Ministry of Health. Some of my main responsibilities and achievements are:• Provided project support for various technology projects related to digital health and system transformation in collaboration with internal and external stakeholders• Participated in planning sessions, business analysis, portfolio and project management activities, and project documentation and reporting• Coordinated projects, developed work plans, monitored timelines and resource usage, and provided progress and budget reports• Utilized Adobe Creative Suite and Microsoft Office tools (Excel, Word, Power Point, Project, Visio) for project management and communication work

22726 Dewdney Trunk Rd, Maple Ridge, Bc V2X 3K2

As a Student Staff at the Friends in Need Food Bank, I help provide food and other essential items to families and individuals in Maple Ridge and Pitt Meadows. Some of my responsibilities include:• Assisted with sorting, packing and distributing food items to clients in a respectful and efficient manner• Maintained inventory records and ensured proper storage of food items• Helped with fundraising events, outreach activities and community engagement initiatives• Demonstrated excellent communication, teamwork and problem-solving skills• Learned about food security, nutrition and social justice issues • Maintained a clean and safe work environment following food safety standardsThrough this role, I have gained valuable skills and experience in customer service, teamwork, problem-solving, and time management. I have also developed a deeper understanding of the challenges and needs of the people in my community. I am grateful for the opportunity to work at the Friends in Need Food Bank and make a positive impact on the lives of others.

Vancouver, British Columbia, Canada

While working at Hickory Farms as a seasonal sales associate, I have learned a great deal and achieved several goals. I also have gained lots of experience and knowledge. These are my main accomplishments and responsibilities when working at Hickory Farms.• Achieved the highest overall sales at the end of the season, beating all other Hickory Farm stores in Greater Vancouver, BC.• Balanced cash drawer at the end of each shift and accounted for all incoming transactions, including cash, checks, credit card payments and tips.• Operated point of sale system and maintained a high level of accuracy when handling cash and processing transactions.• Responsible for inventory management, organization, and stock replenishment.

19800 Lougheed Hwy., Pitt Meadows, Bc V3Y 2W1

Worked as a sales associate with the Winners & HomeSense sales floor team in servicing customer needs.• Excellent customer service skills recognized by consistently great customer feedback and frequent tips.• Attention to detail and accuracy demonstrated while operating cash registers, managing financial transactions, and organizing inventory.• Collaborated with and supervised new employees in the sales associate position.• Ensured customer satisfaction by handling complaints quickly and efficiently.

730 12Th St, New Westminster, Bc V3M 4J9

While working at Gabor Gasztonyi Studio as an operator, I have learned a great deal and achieved several goals. I also have gained lots of experience and knowledge. These are my main accomplishments and responsibilities when working at Gabor Gasztonyi Studio.• Performed well in high-pressure and fast-paced environments.• Evaluated photos and media in post-production and managed quality control.• Eliminated errors and increased efficiency for queue times by 50%.• Created an effective training tutorial for new employees.