Ibrahim El Massri Email & Phone Number

Victoria, British Columbia, Canada

• As an IT Project Support Analyst, I have been involved in various technology projects related to digital health and system transformation in the Ministry of Health. Some of my main responsibilities and achievements are:
• Provided project support for various technology projects related to digital health and system transformation in collaboration with internal and external stakeholders
• Participated in planning sessions, business analysis, portfolio and project management activities, and project documentation and reporting
• Coordinated projects, developed work plans, monitored timelines and resource usage, and provided progress and budget reports
• Utilized Adobe Creative Suite and Microsoft Office tools (Excel, Word, Power Point, Project, Visio) for project management and communication work

22726 Dewdney Trunk Rd, Maple Ridge, BC V2X 3K2

• As a Student Staff at the Friends in Need Food Bank, I help provide food and other essential items to families and individuals in Maple Ridge and Pitt Meadows. Some of my responsibilities include:
• Assisted with sorting, packing and distributing food items to clients in a respectful and efficient manner
• Maintained inventory records and ensured proper storage of food items
• Helped with fundraising events, outreach activities and community engagement initiatives
• Demonstrated excellent communication, teamwork and problem-solving skills
• Learned about food security, nutrition and social justice issues

Vancouver, British Columbia, Canada

• While working at Hickory Farms as a seasonal sales associate, I have learned a great deal and achieved several goals. I also have gained lots of experience and knowledge. These are my main accomplishments and.
• Achieved the highest overall sales at the end of the season, beating all other Hickory Farm stores in Greater Vancouver, BC.
• Balanced cash drawer at the end of each shift and accounted for all incoming transactions, including cash, checks, credit card payments and tips.
• Operated point of sale system and maintained a high level of accuracy when handling cash and processing transactions.
• Responsible for inventory management, organization, and stock replenishment.

19800 Lougheed Hwy., Pitt Meadows, BC V3Y 2W1

• Worked as a sales associate with the Winners & HomeSense sales floor team in servicing customer needs.
• Excellent customer service skills recognized by consistently great customer feedback and frequent tips.
• Attention to detail and accuracy demonstrated while operating cash registers, managing financial transactions, and organizing inventory.
• Collaborated with and supervised new employees in the sales associate position.
• Ensured customer satisfaction by handling complaints quickly and efficiently.

730 12th St, New Westminster, BC V3M 4J9

• While working at Gabor Gasztonyi Studio as an operator, I have learned a great deal and achieved several goals. I also have gained lots of experience and knowledge. These are my main accomplishments and.
• Performed well in high-pressure and fast-paced environments.
• Evaluated photos and media in post-production and managed quality control.
• Eliminated errors and increased efficiency for queue times by 50%.
• Created an effective training tutorial for new employees.