Ibrahim Fil Email & Phone Number

Tashkent, Uz

Istanbul, Turkey

North Macedonia

Managing the company.The company produces plastic goods and it sales them to both in North Macedonia and neighborhood countries (Montenegro, Kosovo, Albania)

Erzincan, Turkey

Define and implement global IT Strategies together with global team, in line with the global business strategies and priorities for the company.Ensure IT systems are well managed and supported to satisfy business requirements. Ensure the systems are updated on a timely manner to support current and future needs/changes.Work with business partners to understand business objectives, priorities, issues and requirements. Find alternative solutions among best practices and implement best option for the company.Plan and manage Information Technologies projects in different business areas and coordinate departmental activities in line with time and budget.Manage IT Department with 4 staff (Budget, People (Objectives&Performance), IT Security, etc. Mgt.)

Turkey, Macedonia, Kosovo

Initiated new businesses both in production and in e-commerce sectors in Turkey, Macedonia and Kosovo.

Work closely with the business to understand and ensure local business requirements, expectations and opportunities are identified, prioritized. Define high level business requirements for the agreed projects and build business cases.Work with global IT strategies group and participate in the definition of Global IT strategies, ensure implementation of Global IT Strategies in partnership with local management and incorporate into the strategic business plan.Be the interface between Global IT and the local business, champion the change management for any new and/or changed IT process or system.Ensure that customer satisfaction is measured regularly, analyzed, necessary corrective and improvement actions are taken.Manage IT Department with 11 staff-1direct, 10 dotted-line, (Budget, People, Objectives, Performance, Security, etc. Mgt.)

Plan and manage Information Technologies Projects in different business areas and coordinate departmental activities in line with time, budget and quality standardsEnsure IT systems are well managed and supported to satisfy business requirements. Ensure the systems are updated on a timely manner.Work with business to understand business objectives, priorities, issues, requirements. Find alternative solutions among best practices and implement best option for the company.Manage IT Department with 11 staff (Budget, People, Objectives, Performance, Security, etc. Mgt.)

Manage CRM (Siebel) project in all aspect including planning, managing budget, setting up infrastructure, planning and implementing trainings, setting help desk system.