• Gather and collate network requirements by working with clients and colleagues.• Design secure and scalable networks.• Assist in sizing effort for the network part of projects.• Assist in pricing for the network part of projects.• Install secure and scalable network devices.• Work with OS and application teams to ensure client service success.• Document all network set-ups.• Follow both customer and company standard ITIL processes e.g. Change Management.• Liaise with support teams, working together to resolve customer issues.• Work as part of a team with excellent communication skills.• Work with clients during all stages of projects.• Highlight and document all network risks of projects.• Coach more junior members of staff.• Supervise and manage all labs in the Faculty of Engineering and Faculty of Sciences & Fine Arts.• Ensure compliance with safety programs, regulatory and licensing agencies/vendors.• Perform quality control procedures and troubleshoot labs equipment and instrumentation.• Coordinate labs operations and safety procedures with departments, faculty, and staff.• Manage & coordinate Master Thesis, Senior Projects, Practical Training & Internship between students, academic supervisors and companies.• Part-Time Certified Network Instructor/Trainer (Cisco Networking Academy) and Microsoft (Microsoft IT Academy).

• The connecting function between the customer and the company from the moment the project arrives from marketing and up to the installation at the customers (Including accompanying the installation).• Network planning, design, implementation, testing, troubleshooting, and training.• Perform site survey, and system installation according to relevant installation plans.• Ensure the customers receive a high level of remote and onsite support.• Provide technical and operational training to the customer.

• Technical lead duties and management of technical projects• Designing and implementing customers’ network infrastructure• Configuring and implementing Remote Access Solution: IPSec VPN, Easy VPN, SSL VPN, • Configuring firewall to firewall, ASA to ASA and Router to Router VPN• Implementation of HSRP (using IP SLA) and GLBP• Configuring VLANs, VTP, Ether Channel• Configuring inter-VLAN routing on Layer-3 switches• Securing switch access• Designing and implementing wireless architectures (Cisco Aironet APs and Cisco controllers)• Configuring Voice VLAN and QoS VLANs• Configuring routing using OSPF, EGRP and policy routing using route maps• Hardening Cisco devices – Implementing IDS and IPS, Cisco IOS Firewall, AAA• Implementing traffic filters using Standard and Extended access-lists,Distribute-Lists and Route Maps• Building and maintaining Visio documentation for Clients

• Installing and configuring DSLAMs in Central Offices to provide services such as DSL, T1, OC3, Fiber Optic to Home and Business.• Troubleshooting hardware problems in regards to all the server range, SAN boxes, tape backup units, routers, switches, firewalls, KVM • Solving software problems – Microsoft Windows Servers; SQL Server, Exchange server, Backup • Troubleshooting and solving networking issues - TCP/IP, DNS, DHCP, Layer 2/3 network devices• Serve as project team leader for major accounts supported by additional Lucent Systems Engineers

• Administering the whole IT infrastructure – switches, firewalls, routers, servers, end devices, and users

• Re-engineered of University network designs to meet increasing Faculties & Departments demands. • Managed &monitored university network, servers, End Devices and users for the main campus and its 23 Branches • Troubleshoot and problem resolution of elusive college network difficulties

• Charged with evaluation, design, and implementation of enterprise network solutions for customers within the healthcare industry• Trained Doctors and Staff on the use of the Medical equipment, Software and applications (MRI, CatScan, XRay, etc.)• Responsible for outsourced 25,000 user enterprise networks serving a major hospital chain • Prepared proposals for a wide variety of network projects

• Responsible for all aspects of 200 user metropolitan area network• Analyzed and corrected network troubles and performance issues