Ibrahim Kamal Email & Phone Number

Kuwait

Conduct strategic and economic studies in airlines industry. Expert in commercial supply of air transport information and research. Help setting up air transport policies in Kuwait market. Act as a focal point between local civil aviation authority and international organizations.

Kuwait International Airport

 Handling costs and revenues of the budget to maximize the region’s potential and ensure that financial targets are surpassed. Efficiently and effectively lead and manage the office team and support functions, improve business performance and potentialities through new developments and implementation of best practices. Ensuring that the office is operated on a sound commercial basis, in compliance with the internal procedures (FPPM), resolutions, within the operating plan, business… Show more  Handling costs and revenues of the budget to maximize the region’s potential and ensure that financial targets are surpassed. Efficiently and effectively lead and manage the office team and support functions, improve business performance and potentialities through new developments and implementation of best practices. Ensuring that the office is operated on a sound commercial basis, in compliance with the internal procedures (FPPM), resolutions, within the operating plan, business objectives and agreed budgets. Liaising with Local regulators, airport authorities and civil aviation to ensure best coordination for the benefit of the airlines industry. Developing new processes and procedures to improve the operation’s efficiency and provide the necessary training to both Airlines and Travel Agents on those new developments. Show less

Uae

 Managing the group operation, responsible for coordination between all departments and sister companies, smooth and efficient operation, maintaining customer satisfaction all the time.  Supporting all the group business units in enhancing and improving customer service levels through product development, workforce training programs, and staff recognition scheme. Ensuring that all department heads and sales team are updated on various marketing. Handling activities, allocated… Show more  Managing the group operation, responsible for coordination between all departments and sister companies, smooth and efficient operation, maintaining customer satisfaction all the time.  Supporting all the group business units in enhancing and improving customer service levels through product development, workforce training programs, and staff recognition scheme. Ensuring that all department heads and sales team are updated on various marketing. Handling activities, allocated budgets and post project analysis.  Preparing and submit business development reports, annual budget and staff performance assessment to the Chairman. . Show less

• Directly accountable for all sales and passenger service activities to achieve targets. • Handling Research and analyse the consumer, competitors, and market situations to contribute to the development of the marketing plan.• Representing Lufthansa in the local forums: Board of Airlines Representatives (BAR), • Participating in Yield Improvement Committee (YIC) and Agency Investigation Panel (AIP).• Developing and deliver monthly report, local marketing plan and analyse sales… Show more • Directly accountable for all sales and passenger service activities to achieve targets. • Handling Research and analyse the consumer, competitors, and market situations to contribute to the development of the marketing plan.• Representing Lufthansa in the local forums: Board of Airlines Representatives (BAR), • Participating in Yield Improvement Committee (YIC) and Agency Investigation Panel (AIP).• Developing and deliver monthly report, local marketing plan and analyse sales statistical report to monitoring actual sales vs. target.• Maintaining good relations with internal and external customers, especially travel agents and keep them updated with product developments. Show less

Egypt And Kuwait