Ibrahim Abbas Email & Phone Number

San Francisco, Ca, Us

Austin, Texas, Us

+ Informed product strategy by uncovering research needs and conducting evaluative and generative research+ Selected to participate in workshops to determine Indeed's long term goals+ Roadmapped research initiatives for 2 quarters

Austin, Texas, Us

+ Lead researcher for the homepage redesign+ Mentored a junior research team member+ Managed a new rapid research program+ Collaborated closely with a team of a product designer, a visual designer, marketing, and a product manager to pinpoint user problems and ideate and test solutions+ Collaborated with Data Science team on NPS project

Austin, Texas, Us

+ Conducted generative research for the new product line into bundling+ Introduced new research methodologies and mixed methodologies to The Zebra + Created new findings deck templates to effectively convey actionable insights and are easy to digest

San Bruno, Ca, Us

+ Collaborate cross-functionally with YouTube Researchers, Project Managers, and Designers on studies by suggesting improvements to tests, recruiting participants, and moderating sessions+ Build reports for program managers to improve processes and streamline research efforts+ Communicate with ‘Google perfection’ to recruit, coordinate, and schedule participants via email and phone screens

Haute Bazar - Dec 2018-Mar 2019+ Analyzed survey data to better understand users’ habits + Recruited participants to interview and created an affinity map to deeper understand users’ behaviors and frustrationsCreative Minority Initiative - May 2018-Sep 2018+ Conducted user interviews to discover areas of improvement and opportunity for organization’s structure, products, and services+ Determined information architecture labels and structure based off insights gathered from card sortsPuffy App - July 2018+ Conducted usability tests and task analysis’s to understand shortcomings and areas of improvement for the app+ Optimized key features in wireframes to remove cluttered UIFokcus - Jan 2018-Feb 2018+ Conducted usability tests, information architecture sessions, contextual inquiries, and service design blueprints + Designed a new onboarding experience that consolidated a 2-week process into a 1-2 hour process, increasing amount of users in the program

Fullerton, California, Us

+ Designed and revised the program’s curriculum and complex schedules+ Served as a primary point of contact from school staff, principal, program director, and parents to resolve problems and keep the program running smoothly, safely, and on time. + Worked in depth with Excel - creating spreadsheets to keep track of budgets, student information, employee timeline, and financial accounting organized and easy to deliver to Program Director + Managed the after-school program – 4 staff members, various interns, substitutes, and 97 students

+ Coordinated production – budgeting, contracts, client consultation, scheduling, and ensuring operation of equipment

Jamestown, New York, Us

+ Guided 60 + high schoolers in developing professional speaking skills, persuasive argumentation, and analytical skills to effectively convey messages in visual, written, and spoken communication+ Spearheaded traditional speech issues – lack of confidence, enunciation, and articulation

User Experience Design Immersive

Bachelor'S Degree, Media And Cultural Studies

Associate'S Degree, Anthropology