Ibrahim Ola Email & Phone Number

London, England, United Kingdom

- Understanding of the ARMA practice standards, RICS Service Charge Management Code.- To have excellent communication skills both written and verbal to provide good customer service. - To have excellent time management skills.- To have to ability to maintain files and other ad hoc tasks to ensuring smooth running of the department.- Understanding of service charge budget setting and assisting service charge accountants with year end accounts.- effectively manage reactive and preventative maintenance works.- understanding of risk compliance across the portfolio for all aspects of health and safety.- effectively manage insurance renewals and claims.- experience in dealing with AGMs and Directors meetings.- undertake regular inspections of properties and developments.- supervision of site staff and contractors.- understanding of Companies House requirements.- understanding for property management and financial software.- knowledge of landlord and tenant legislation.- demonstrate experience and knowledge of Section 20 process and major works projects.- demonstrate an understanding of legal service charge requirements.- demonstrate experience and knowledge of licence to alter process.- demonstrate experience and knowledge of legal processes which affect the freeholder.- able to manage leasehold sales enquiries and tasks associated with property transfers and sub-letting.

Edmonton, Alberta, Canada

 Responsible for 500 units. Ensure health, comfort and safety of residents Be versatile, hands-on with tasks and take ownership of the site. Answering calls, showing suites, responding to emergencies, attending to after-hours noise complaints, housekeeping, maintaining building quality standards,  Ensure daily communication with all site Associates Collect rent and follow up on defaults Ensure vacancy (minimized) and budget (meet or exceed on net operating income) are all realized for each site by effective resident service to potential and existing customers Inspections of vacant and upcoming suites Lease and show suites Ensure all rental enquiries are answered within the guidelines provided Annual suite inspections Prepare and deliver bank deposits Administrative duties including processing paperwork for site and other Associates Ensure contractors arrive as per scheduled timelines and complete their work as preconditions of the contract Ensure proper and accurate inventory management

Edmonton, Alberta, Canada

Ensure that a superior level of co-operation, service and support is provided to residentsPromptly respond to resident issues and service requestsDemonstrate excellent sales/leasing skills by minimizing vacancy (maintaining 100% occupancy)Show prospective residents available suites, process resident applications and lease agreementsResponsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residentsResponsible for the day-to-day operations of the building (general maintenance and cleaning)Ensure the apartment complex is maintained and cleaned in accordance with company standardsResponsible for “move-in, move-out” proceduresAssist in training on-site Team Members (Assistant Building Managers, Maintenance Associates and Cleaners) on operational proceduresAbility to represent company at Landlord Tenant Board hearingsOther duties as assigned

Edmonton, Canada Area

Ensure new tenants are correctly entered into the system with respect to their lease dates, rent payments and that the correct name appears on the rent rolls.Maintain an effective system of rent collection and to initiate follow‐ups where payments are not made on the due date. Examine the A/R Report, from SAP system, on a weekly basis.Initiate and follow legal and collection proceedings where necessary. Specifically this involves issuing statements and/or discrepancy letters, issuing proper legal notices for unpaid rents and when necessary, providing the solicitor with accurate information for court proceedings. Correspond with sheriff re evictions and accompany sheriff during suite inspections/evictions.Record and notify tenants of returned cheques.Take action regarding renewal status (terminating tenancy, confirming yearly renewals etc)Communicating with Regional Manager regarding tenant arrears, complaints, and other building issues.Adhere to company administration procedures.Distribute the necessary forms for tenant transfers, assignments and special terminations, and ensure that the tenant’s LMR is processed as the specific situation demands.Ensure the Tenancy Agreement and all other documents are correctly prepared and executed.Maintain an accurate account of suite availability, i.e. issue appropriate correspondence to tenants, and ensure that inspections are carried out on vacant suites. Examine the Snapshot Vacancy Report, from the SAP system, on a daily basis to keep track of available suites. Conduct purchasing functions for materials in SAP to facilitate day to day business and suite turnovers etc.Market and rent vacant suites in the building with the intent of maintaining an occupancy rate of 100%. Conduct tenant relations with the intent of achieving and maintaining a high level of tenant satisfaction.Carry out other duties as may be assigned from time to time.

Edmonton, Alberta, Canada

 Greet and qualify customers on the phone or in person with the view that the end result will be a new resident. Lease suites with specific leasing goals in mind. Deliver unmatched service to residents to exceed their expectations while maintaining resident retention. Ensure that prospective resident applications are completed correctly and in full. Oversee the signing of leases. Complete move-in/move-out inspections with residents. Maintain a database of contact information in YARDI. Enhance customer satisfaction and retention. Complete traffic reports, vacancy reports and related paperwork to the Community Manager. Utilize follow-up programs (i.e. thank you cards, calls, etc.) Participate in on-going sales training to improve sales techniques. Report deficiencies in market ready suites and in the building to the Community Manager. Visit competitive properties to stay informed on market conditions and complete monthly competitor grids. Ensure local, provincial, & federal laws and regulations are being observed at the community. Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation. Ensure comprehension and compliance with all Westcorp Playbook policies. Complete other duties as required and assigned by the Community Manager.

 Support government policy on European extradition. Provide briefings to Minister and Home Secretary as and when requested.  Deal with the general Press queries and Parliamentary interest.  Draft correspondence in response to Members of Parliament.  Co-ordinate and respond to Parliamentary Questions.  Work on primary and secondary legislative amendments arising from policy decisions.  Instruct and guide Treasury Solicitors and Visa posts in line with Immigration Judicial Review policy.  Casework litigation, extensive liaison with other party solicitors, consider cost implications.  Manage, mentor and train junior staff. Attend court, review judgements, prepare / analyse defence arguments

Assess full range of entry clearance applications from visit and PBS to settlement. Making decisions. Granting and refusing leave to enter. Provide reasoning.Drafting decision notices and appeal statements and also responding to correspondence. Member of the Vignette, Training and IT team. Manage, mentor and train junior staff. Close working with host government officials.

Designing and implementing the UK visa system overseas going through the software production life cycle.Gather, assess and analyse user requirements.Document and evaluate solution options.Testing scenarios.User support and training.

Examining passports and other documentation on arrival. Granting and refusing leave to enter.Arranging removal and detention.Baggage Search.Interview passengers, assess intentions.Train new staff.Update IT casework tool.Draft decision notices.