Ibrahim Abdelfattah, Pmp® Email & Phone Number

Riyadh, Sa

Saudi Arabia

Responsible for the Technology Resource Mobilization in Saudi Arabia.Secondment | Managed Services | Permanent | Temporary | Staff Augmentation within Saudi Arabia and GCC across all sectors/industries. Specializes in Data/AI, Infrastructure, Cloud, DevOps, SDLC and Cybersecurity. My expertise is specifically in building relationships with clients and placing professionals with Technology skills - in both the public and private sectors, from start-ups to SMEs and enterprise customers. I have over 10 years of experience within the Technology domain—and leading teams across Tech from 2021.🎯 Achievements 2023-2024🗃 Consultation & Resources MobilizationClient 1 (System Integrator /Local Private Company): Project-Based Software Development Resources.Offshore Development Center Client 2 (Healthcare Technology / Multinational Private): 5 Clinical Technical Project Manager deployment Consultation on Onboarding Process and SLAs, Salaries Benchmarking, and Organizational Development and Retention PlansClient 3 (Government Sector / PIF):3 SAP Offshore ConsultantsManaged Services Project - Secondment

Saudi Arabia

🎯 Achievements 2020-2023🗃 Consultation & Resources Mobilization* Optimized project budgets generating a 30% increase year-in-year on sales revenue streams, maintained profitability through cost-efficient decision-making, and positioned the company for sustained growth in a competitive market.* 200% target achievement through data-driven insights and agile adaptation, secured 20 new key partnerships amidst evolving market dynamics, thrived in challenging scenarios, solidifying reputation as a trusted partner.* Cultivated a culture of excellence and mentorship, empowering talent, assembled a diverse, skilled team for tackling complex projects, and fostered a collaborative environment conducive to innovation and success.

Saudi Arabia

🎯 Achievements 2017-2020🗃 Telecommunication & Technology Service Provider* Orchestrated strategic account plans, resulting in 170% revenue growth.* Fostered key client relationships, unlocking upsell and cross-sell opportunities in a new 15 clients.* Proactively addressed client needs, ensuring 90% satisfied customers and 65% retention rates.* Implemented feedback-driven improvements, enhancing overall customer experience, through using satisfaction surveys, data analysis, and systems.* Identified and capitalized on new business opportunities, expanding market share to another 10%.We have established partnerships with 7 new industry leaders, driving brand visibility and recognition.* Implemented innovative sales strategies, such as SPIN and Sandler techniques penetrating previously untapped segments.* Spearheaded the establishment of a new 2 greenfield projects, expanding the company's portfolio.Pioneered market entry strategies, positioning the company as an industry leader.I successfully navigated the challenges of entering new markets, achieving rapid growth and market penetration.

Saudi Arabia

🎯 Achievements 2015-2017🗃 Technology Service Provider * Implemented tailored solutions, resulting in 89% client satisfaction and 78% retention rates.* Developed and executed strategic account plans, consistently surpassing the 130% revenue targets.Identified upsell and cross-sell opportunities, driving 25% revenue growth.Negotiated favorable contracts and pricing structures, maximizing profitability.* Managed end-to-end project lifecycle, from requirements gathering to implementation and support.Orchestrated cross-functional teams, ensuring alignment with client objectives and project timelines.Successfully delivered complex projects on time and within budget, earning accolades from clients and management, which resulted in 99% acceptance of the project and 100% payout on time.

Jordan

🎯 Achievements 2015🗃 Providing EMS and DMS Systems* Identified and targeted high-potential markets, resulting in a 30% increase in client acquisition.Established strategic partnerships with industry leaders, opening doors to new business opportunities.Leveraged networking and outreach efforts to penetrate untapped segments, diversifying client portfolio.* Cultivated strong relationships with key clients, serving as a trusted advisor and strategic partner.Acted as a liaison between clients and internal teams, ensuring alignment of product offerings with client needs.* Proactively addressed client feedback and concerns, driving customer satisfaction and retention.

Jordan

Manages the accounts of a portfolio of “Elite” customers.

Jordan

Jordan

Bachelor'S Degree, Business Administration

High School Degree