Ibrahim Reyad Email & Phone Number

My Duties As a Product Owner and a Scrum Master:1. Define Product Vision: - Establish and communicate the product vision and strategy to the team and stakeholders.2. Manage Product Backlog: - Create, prioritize, and maintain the product backlog to align with business goals.3. Gather Requirements: - Collaborate with stakeholders to gather requirements and.

Alexandria

• creating interviews with stakeholders to collect requirements and eliciting and Prioritize requirements and design solutions with the Tech lead.
• Assisted in the creation of functional and non-functional requirements for an Accounting System.
• Laboratory System - As a Scrum Master -:1. Monitor team performance and progress.2. Facilitating communication between the team and external stakeholders.3. Remove obstacles that hinder the team’s progress, ensuring a.

Alexandria, Egypt

• Manage the IT department, ensuring smooth operations and optimal system functionality
• Handle device joining to the domain, operating system installations, and software application configurations
• Troubleshoot and resolve network, software, and hardware issues promptly to minimize downtime and optimize productivity
• Provide exceptional support for company software at client sites, ensuring client satisfaction and effective issue resolution.
• Provided technical support for hardware and software issues.

Alexandria, Egypt

• Responsible for managing device integration into the domain, installing operating systems, and configuring software applications
• Deliver outstanding support for company software at client sites, ensuring high client satisfaction and resolving issues effectively.
• Conferred with staff, users, and management to establish requirements for new systems or modifications.
• Deployed virtual machines using VMware and Hyper-v technologies for business continuity purposes.
• Designed and developed custom scripts to automate routine tasks in the organization's IT environment.
• Provided technical guidance to junior staff members on various aspects of IT operations.

Egypt

• Assisted in the creation of functional and non-functional requirements documents such as SRS document and BRD.
• Creating a Decision Tree, User stories, wireframes, and prototypes ensures the solution meets the customer's vision and needs.
• Creating UML diagrams to clarify data flow for developers, facilitating speedier development.