My Duties As a Product Owner and a Scrum Master:1. Define Product Vision: - Establish and communicate the product vision and strategy to the team and stakeholders.2. Manage Product Backlog: - Create, prioritize, and maintain the product backlog to align with business goals.3. Gather Requirements: - Collaborate with stakeholders to gather requirements and understand user needs.4. Write User Stories: - Develop clear and concise user stories with defined acceptance criteria.5. Stakeholder Engagement: - Act as the primary point of contact for stakeholders, integrating their feedback into the product.6. Facilitate Scrum Events: - Organize and facilitate key Scrum ceremonies (daily stand-ups, sprint planning, reviews, retrospectives).7. Coach the Team: - Mentor and coach team members on Scrum practices and Agile methodologies.8. Remove Impediments: - Identify and help resolve obstacles that may hinder the team's progress.9. Foster Collaboration: - Promote open communication and collaboration within the team and with stakeholders.10. Ensure Agile Principles: - Ensure adherence to Agile principles and practices, fostering a culture of continuous improvement.11. Sprint Planning: - Participate in sprint planning meetings to help the team prioritize tasks.12. Review Deliverables: - Review and accept or reject completed work based on defined acceptance criteria.13. Measure Product Success: - Define and track key performance indicators (KPIs) to measure product success.14. Monitor Team Performance: - Track team progress and performance metrics, facilitating discussions on improvements.15. Promote a Positive Culture: - Encourage a supportive and positive team environment, building trust and respect among team members.

• creating interviews with stakeholders to collect requirements and eliciting and Prioritize requirements and design solutions with the Tech lead. • Assisted in the creation of functional and non-functional requirements for an Accounting System.• Laboratory System - As a Scrum Master -:1. Monitor team performance and progress.2. Facilitating communication between the team and external stakeholders.3. Remove obstacles that hinder the team’s progress, ensuring a smooth workflow.4. Assist in managing the product backlog, ensuring clarity and prioritization of requirements.5. Manual Testing and Reporting.

• Manage the IT department, ensuring smooth operations and optimal system functionality• Handle device joining to the domain, operating system installations, and software application configurations• Troubleshoot and resolve network, software, and hardware issues promptly to minimize downtime and optimize productivity• Provide exceptional support for company software at client sites, ensuring client satisfaction and effective issue resolution.• Provided technical support for hardware and software issues.

• Responsible for managing device integration into the domain, installing operating systems, and configuring software applications• Deliver outstanding support for company software at client sites, ensuring high client satisfaction and resolving issues effectively.• Conferred with staff, users, and management to establish requirements for new systems or modifications.• Deployed virtual machines using VMware and Hyper-v technologies for business continuity purposes.• Designed and developed custom scripts to automate routine tasks in the organization's IT environment.• Provided technical guidance to junior staff members on various aspects of IT operations.• Monitored server performance metrics such as disk space utilization, CPU usage and memory utilization.

• Assisted in the creation of functional and non-functional requirements documents such as SRS document and BRD.• Creating a Decision Tree, User stories, wireframes, and prototypes ensures the solution meets the customer's vision and needs.• Creating UML diagrams to clarify data flow for developers, facilitating speedier development.