Arian Ibraimi Email & Phone Number

Copenhagen, Capital Region Of Denmark, Denmark

As a Dynamics 365 CE Consultant, I specialize in optimizing project delivery and service management using Dynamics 365 Project Operations and Field Service. I work closely with organizations to design and implement tailored solutions that drive efficiency, enhance resource utilization, and improve customer satisfaction.- Configuring and implementing Dynamics 365 Project Operations and Field Service modules.- Driving system integration, customization, and user adoption.- Delivering measurable business outcomes aligned with organizational goals.

Copenhagen, Capital Region, Denmark

As the Application Manager at HusCompagniet A/S, I spearhead the creation of solutions through Microsoft Power Platform elements and execute Dynamics 365 Sales implementations.- Develop solutions using Power Platform- Assist in collecting and identifying functional requirements- Design and implement Microsoft Dynamics 365 CRM solutions to align with customer business needsUtilize innovative approaches for system design and functionality.

Copenhagen, Capital Region, Denmark

Responsible for creating solutions using Microsoft Power Platform components and implementation of Dynamics 365 CE (Field Service, Sales, Customer Service & Project Operations)- Developing Solutions using Power Platform- Assisting in collecting and identifying functional requirements- Designing and implementing Microsoft Dynamics 365 Customer Engagement (CE) solutions to meet customer business needs and processes- Being adept at leveraging new approaches to solutions for system design and functionality

Skopje, Skopski, North Macedonia

Planned and managed governmental projects for the implementation of National Broadband infrastructure within North Macedonia. Designed, tested and optimized working processes within the internal implementation unit (PIU). Controlled the timeline, costs and quality of the project using Microsoft Project CASE tool. Analyzed costs and timeline for estimations, and for reports that were delivered to the management- Managed the PIU that had 20 people within.- Designed and implemented business and IT processes- Analyzed workflows and increased the efficiency

Munich International Airport

Supervised activities that were part of the "COVID-19" Test station services in Munich Airport. Our direct responsibilities included supervise and coordinate both the operations process, embracing design, planning, control, performance improvement, and operations strategy. Our indirect responsibilities included interacting with those managers in other functional areas within the organisation whose roles have an impact on operations. Such areas include marketing, finance, accounting and personnel.- Ensured Coordination and fluent operations throughout 5 test centers with a total of 200+ employees- Optimizied operational processes and procedures for maximum efficiency while maintained high quality standards.- Identified ways to improve customer experiences.- Overseeing the operations team and assigning tasks.- Ordering supplies and maintaining inventory levels.

Tetovo, Macedonia

As a Co-founder and CEO of Voslieu i took part in two phases, the first phase as the "Doer-in-Chief" where i was deeply involved in both building the service (observing/interacting with users, writing code, designing product specs) and acquiring users/customers. The second phase was as a “Company-Builder-in-Chief” where i had to step down from the stream-line and had to spend more time leading (i.e., directing the activities of others).- Ensuring alignment with our vision and strategy- Modeling and setting the company’s culture, values, and behavior- Building and leading the team- Allocating capital to the company’s priorities

Macedonia

Took part in general administrative duties, where i supported all aspects of training development and delivery. Taking on duties with a high level of responsibility to include independent course development, and supporting competency assessments.During the internship, I was actively supporting the IT Department in the development of User Manuals for Skype for Vusiness and actively supporting the Skype for Business internal training process

Makedonien

Took part in general administrative duties, where i supported all aspects of training development and delivery. Taking on duties with a high level of responsibility to include independent course development, and supporting competency assessments.During the internship, I was actively supporting the IT Department in the development of User Manuals for Skype for Vusiness and actively supporting the Skype for Business internal training process

Interacting in directly helping customers inside the store and via telephone, as well as help with maintaining the store. The duties and responsibilities included guiding customers to the items they needed, replenishing the grocery shelves when items went out of stock, assisting with the checkout process, helping customers load their groceries into their vehicles, cleaning the store and gathering shopping carts in the parking lot. Helping customer returns and interact with management and other floor workers as necessary to handle complaints and requests.

As a part of the outbound call center representatives we were playing a critical role for a company’s sales and for the growth of its business. As a representative i was promoting the company’s goods and services to potential buyers and facilitate the signing of sales contracts between the company and its clients.- Build lasting relationships with clients and other call center team members based on trust and reliability- Utilize software, databases, scripts, and tools appropriately- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service- Make sales or recommendations for products or services that may better suit client needs- Take part in training and other learning opportunities to expand knowledge of the company and position

Master Of Business Informatics, Contemporary Science And Technologies

Designed to address New strategies, techniques, tools and technologies for the development of an appropriate field

Bachelor Of Computer Sciences Module: Business Informatics, Contemporary Sciences And Technologies

Business Informatics merges the best from the business environment and technological perspectives that overall reflect the contemporary.

General Upper Secondary School, Mathematics, Physics, Chemistry And Business Economics

Business & Science Elite is a field of study that combines business understanding with high-level science.