Mohammad Ibrahim Ansari Email & Phone Number

London, Ontario, Canada

- Supervised daily operations across multiple locations, ensuring efficient service delivery and high service standards. Led the recruitment, training, and scheduling of staff to maintain optimal operational flow.- Implemented inventory control systems to prevent shortages and minimize waste. Monitored sales and expenses to identify cost-saving opportunities and ensure adherence to budgetary constraints.- Built and maintained strong relationships with suppliers. Conducted market research, negotiated contracts to secure the best deals, and ensured timely procurement of high-quality materials.- Managed all aspects of event and catering reservations, from initial inquiry to final invoice. Ensured clear communication with clients, organized logistics, and provided exceptional service.- Developed and adhered to a preventive maintenance schedule for all equipment. Coordinated timely repairs and maintenance to minimize downtime and ensure operational efficiency.- Managed the company’s online profiles and delivery platforms. Created engaging content, responded to customer inquiries, implemented promotional strategies, and ran targeted campaigns to attract new customers and increase sales.

London, Ontario, Canada

- Delivered exceptional customer service by promptly addressing and resolving customer inquiries and complaints.- Assisted customers in locating products, providing detailed product information, and efficiently processing transactions at the register.- Managed returns, exchanges, and refunds in alignment with company policies to ensure high levels of customer satisfaction.- Maintained a clean and organized work environment, ensuring the customer service area and sales floor were consistently presentable and well-stocked.- Accurately handled cash transactions and balanced the register at the end of each shift.- Collaborated with team members and other departments to ensure a seamless customer experience and effective resolution of issues.- Trained and mentored new hires on customer service protocols and company policies, ensuring a knowledgeable and capable team.- Utilized Walmart’s point-of-sale (POS) system and other software to manage inventory, process orders, and track customer interactions.- Supported promotional initiatives by informing customers about sales, discounts, and loyalty programs to enhance engagement and drive sales.- Adhered to all safety and security procedures, ensuring a safe shopping environment for both customers and staff.

New Delhi Area, India

-Oversee restaurant operations during shifts, ensuring efficient and smooth service, and maintaining company standards. - Manage staff schedules, train, motivate, and lead team members to deliver exceptional customer service and maintain high performance.- Address and resolve customer complaints promptly, ensuring a positive dining experience for all guests.- Monitor and manage inventory levels, order supplies to minimize waste, and conduct regular inventory checks.- Handle cash management tasks, monitor sales and expenses, and ensure alignment with budgetary constraints.- Ensure compliance with health and safety regulations, conduct regular inspections, and maintain a safe and sanitary environment.- Oversee the planning and execution of special events and promotions, coordinating logistics to drive sales and customer engagement.-Ensured food quality and presentation meet standards, utilize management software to streamline operations, and train staff on new technologies and systems.

New Delhi Area, India

- Supervise daily restaurant operations during shifts, ensuring smooth and efficient service.- Coordinate and manage staff schedules, providing training and leadership to maintain high performance and morale.- Quickly address and resolve customer complaints, ensuring a positive dining experience.- Monitor inventory levels, reorder supplies as needed, and conduct regular inventory audits to prevent shortages and waste.-Manage cash handling, including opening and closing registers, reconciling cash drawers, and ensuring accurate financial reporting.-Enforce health and safety regulations, conduct routine inspections, and maintain a safe, sanitary environment.-Plan and execute special events and promotions, managing logistics to boost sales and customer engagement.-Ensure consistent food quality and presentation, working closely with kitchen staff to uphold high standards.

Hospitality And Tourism Operations Management, Hospitality Administration/Management

Bachelor'S Degree, Hotel/Motel Administration/Management