Ivan Rodriguez Email & Phone Number

Carol Stream, Il, Us

As the IT Director at Orlando Imports, I was responsible for overseeing and optimizing the entire IT infrastructure to support the ongoing rapid growth of the company. My key achievements include:• System Uptime: Deployed a new dedicated Fiber WAN Circuit, improving the system uptime, while optimizing the overall IT infrastructure.• Logistical Efficiency: Implemented a new fleet tracking system, reducing logistical expenses and improving operational efficiency, while providing new operational data insights.• Revenue Growth: Increased sales revenue by implementing an online ordering system and mobile application integrated with existing ERP.• Revenue Integrity: Prevented quarterly revenue loss by analyzing customer pricing data using SQL and addressing discrepancies promptly with business stakeholders.• Improved Collaboration: Introduced Microsoft Teams and trained staff, improving communication and collaboration among cross-functional departments.• Increased Security: Configured a new firewall and switches with updated security policies and implemented a new VPN with MFA/2FA for remote users.

Austin, Texas, Us

At Flex Ltd., I led the IT support team across various medical production factories, focusing on hardware and software support, and system optimization, while also training junior IT support staff. My major achievements included:• Revenue Protection: Reduced project revenue loss through proactive maintenance and prudent support as well as the standardization of hardware and software throughout all production factories.• Increased Throughput: Enhanced production throughput by efficiently utilizing the ERP and WMS systems, and effectively trained operations on software systems.• Quality Control: Developed automated reports using SQL to identify and prevent defective medical devices, improving quality control measures.• Operational Optimization: Implemented data analytics solutions with ServiceNow, Tableau, and Power BI, driving process improvements and increasing productivity.

Bartlett, Il, Us

As a Computer Systems Analyst at Greco and Sons Inc., I managed the IT infrastructure across multiple locations and played a crucial role in company acquisitions. Key accomplishments included:• Office 365 Migration: Led the successful transition from an on-premise exchange environment to Office 365, enhancing company-wide communication and collaboration.• Acquisition Integration: Streamlined IT operations during acquisitions, improving IT efficiency and system uptime.• Cost Reductions: Reduced hardware costs through strategic upgrades and cost-effective IT asset management.• System Upgrades: Directed ERP and WMS system upgrades, provided training, and ensured seamless user adoption.

Schaumburg, Il, Us

At Bectran, Inc., I provided comprehensive product demos of their B2B SaaS platform, performed IT support for employees and customers, and optimized their credit management platform. My contributions included:• Sales Enhancement: Revamped the demo process for the B2B SaaS platform• Operational Uptime: Implemented automated solutions that improved operational uptime • Client Support: Performed pre-sales and post-sales IT support, conducted product demonstrations, and developed ROI metrics to showcase platform value to stakeholders.

Pensacola, Fl, Us

At the University of West Florida, I served as the Webmaster for the Military and Veterans Resource Center, where I focused on enhancing website performance and user engagement. My key achievements included:• Improved Website Responsiveness: Optimized overall site architecture and content• Enhanced Browser Compatibility: Improved cross-browser compatibility for major browsers including Chrome, Firefox, Explorer, and Safari.• Increased Website Traffic: Implemented effective SEO strategies that increased web traffic.• Data-Driven Insights: Utilized Google Analytics to identify and address performance bottlenecks

Washington, Dc, Us

• Instituted process improvements for payroll commitments, expense reports, and directives for 300 employees resulting in the reduction of millions spent in government funds.• Disassembled and reassembled computers for new network set-up while on deployments.• Facilitated on-boarding administrative training for subordinate Marines.