Ivan Rodriguez Email & Phone Number

Carol Stream, IL, US

• As the IT Director at Orlando Imports, I was responsible for overseeing and optimizing the entire IT infrastructure to support the ongoing rapid growth of the company. My key achievements include:
• System Uptime: Deployed a new dedicated Fiber WAN Circuit, improving the system uptime, while optimizing the overall IT infrastructure.
• Logistical Efficiency: Implemented a new fleet tracking system, reducing logistical expenses and improving operational efficiency, while providing new operational data insights.
• Revenue Growth: Increased sales revenue by implementing an online ordering system and mobile application integrated with existing ERP.
• Revenue Integrity: Prevented quarterly revenue loss by analyzing customer pricing data using SQL and addressing discrepancies promptly with business stakeholders.
• Improved Collaboration: Introduced Microsoft Teams and trained staff, improving communication and collaboration among cross-functional departments.

Austin, Texas, US

• At Flex Ltd., I led the IT support team across various medical production factories, focusing on hardware and software support, and system optimization, while also training junior IT support staff. My major.
• Revenue Protection: Reduced project revenue loss through proactive maintenance and prudent support as well as the standardization of hardware and software throughout all production factories.
• Increased Throughput: Enhanced production throughput by efficiently utilizing the ERP and WMS systems, and effectively trained operations on software systems.
• Quality Control: Developed automated reports using SQL to identify and prevent defective medical devices, improving quality control measures.
• Operational Optimization: Implemented data analytics solutions with ServiceNow, Tableau, and Power BI, driving process improvements and increasing productivity.

Bartlett, IL, US

• As a Computer Systems Analyst at Greco and Sons Inc., I managed the IT infrastructure across multiple locations and played a crucial role in company acquisitions. Key accomplishments included:
• Office 365 Migration: Led the successful transition from an on-premise exchange environment to Office 365, enhancing company-wide communication and collaboration.
• Acquisition Integration: Streamlined IT operations during acquisitions, improving IT efficiency and system uptime.
• Cost Reductions: Reduced hardware costs through strategic upgrades and cost-effective IT asset management.
• System Upgrades: Directed ERP and WMS system upgrades, provided training, and ensured seamless user adoption.

Schaumburg, IL, US

• At Bectran, Inc., I provided comprehensive product demos of their B2B SaaS platform, performed IT support for employees and customers, and optimized their credit management platform. My contributions included:
• Sales Enhancement: Revamped the demo process for the B2B SaaS platform
• Operational Uptime: Implemented automated solutions that improved operational uptime
• Client Support: Performed pre-sales and post-sales IT support, conducted product demonstrations, and developed ROI metrics to showcase platform value to stakeholders.

Pensacola, FL, US

• At the University of West Florida, I served as the Webmaster for the Military and Veterans Resource Center, where I focused on enhancing website performance and user engagement. My key achievements included:
• Improved Website Responsiveness: Optimized overall site architecture and content
• Enhanced Browser Compatibility: Improved cross-browser compatibility for major browsers including Chrome, Firefox, Explorer, and Safari.
• Increased Website Traffic: Implemented effective SEO strategies that increased web traffic.
• Data-Driven Insights: Utilized Google Analytics to identify and address performance bottlenecks

Washington, DC, US

• Instituted process improvements for payroll commitments, expense reports, and directives for 300 employees resulting in the reduction of millions spent in government funds.
• Disassembled and reassembled computers for new network set-up while on deployments.
• Facilitated on-boarding administrative training for subordinate Marines.