Bryan Banks Email & Phone Number

Detroit, Michigan, United States

Detroit, Michigan, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Clarkston, Michigan, United States

Design and develop reports for over 75 military commissaries using Microsoft Excel, Access, and Crystal Reports to display historical data of payments made to vendor contractors over a specified period of time.Maintain, analyze, and update Microsoft Access database tables using a combination of SQL queries as well as data imports from external.

United States

• With five campuses throughout Oakland County, OCC offers degrees and certificates in approximately 100 career fields as well as university transfer degrees in business, science and liberal arts. The College provides.
• Gathered and manipulated data using CRM Recruit tool & MI School Data to analyze enrollmenttrends at our institution and conduct statistical analysis to identify enrollment destinations.
• Coordinated admissions events, including college transfer fairs, campus tours, and on-campus events centered around providing prospective students with information necessary for getting accepted into college, and being.
• Created admissions strategies based on statistical data about the college's enrollment numbers to determine better recruiting initiatives and outreach strategies to increase student enrollment.
• Conducted monthly campus tours to educate students and expose them to the campus environment.

Sterling Heights, MI

• For over 60 years, MMI DOOR has earned the reputation as being the preferred door supplier of home centers and building supply dealers. With 3 locations, MMI DOOR is a true, single source door provider. Our product.
• Constructed Microsoft Excel spreadsheets to organize and analyze large amounts of data using formulas and formatting techniques to simplify reading and understanding of the data.
• Managed catalog updates using a door industry-specific proprietary software called Edgenet. I was responsible for creating large quantities of tables and structuring the data in such a way that enhanced our product.
• Performed automation testing on product additions and price updates made to our catalog prior to deployment.
• Deployed quarterly catalog updates for publication to Lowes stores.

Detroit, MI

• DTE Energy (NYSE: DTE) is a Detroit-based, diversified energy company involved in the development and management of energy-related businesses and services nationwide.DTE Energy provided me with my first taste of data.
• Managed call handling statistics for a team of 10-12 Customer Service Representatives and identified trends and areas for improvement.
• Oversaw team performance and conducted weekly team huddles to discuss weekly challenges, call handling statistics, and methods for improving call handling skills to reduce average call times while more effectively.
• Led team to 30% increase in call-handling time and customer satisfaction ratings.
• Resolved escalated phone calls involving urgent customer needs, including billing issues, power outage complaints, payment plan enrollments, and errors on previous phone calls.

Assisted thousands of customers over the phone by starting and stopping their utility services during move-in and move-out dates, accepting payments, setting up payment plans, and organizing power outage resolutions. Resolved billing matters related to past due balances and informing customers of payment plan options. Educated customers on products and.

Troy, MI

• We’re proud to be a global specialty talent solutions provider, connecting great people with great companies in fields including Science, Engineering, Office, Light Industrial, Education, and more. Whether you’re a job.
• Used various CRM Software programs to track applicants’ status and communication with our company and outside clients, make updates, and verify documentation throughout the hiring process.
• Completed extensive data entry work in both excel spreadsheets and various CRM programs such as Salesforce.
• Contacted job candidates to conduct background screenings and request confidential documentation in an effort to help the candidates gain meaningful employment with employers in their field of interest.
• Performed follow-up calls with candidates regarding status of pre-employment screening process to ensure candidates met deadlines in gathering all documents requested by our background screenings department.

Ann Arbor, MI

• The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing.
• Mentored first-generation, traditionally underrepresented freshman students to increase retention rates during their undergraduate years.
• Developed relationships and initiated outreach to departments across and around campus to connect students with academic support resources and career development aids.
• Evaluated the academic and professional progress of students to determine the effectiveness of the program and resources currently used
• Conducted strategic planning to improve the program moving forward based on results of student academic performance and adjustment

B.S. Kinesiology, Movement Science

Activities and Societies: Leaders and Best Program (Academic Success Partner), GEAR-UP Program, GIEU Study Abroad in Gabon, Community.

Java Developer Bootcamp

10-week instensive boot camp that fully prepares students for careers as java developers. The program covered the essentials of core Java.

Salesforce Administrator

Activities and Societies: Admin Beginner Trail (Data Modeling & Management, Lightning Experience Customization, User Engagement, Reports.