Ibtesam Moatisim Khan

Ibtesam Moatisim Khan Email and Phone Number

Senior Project Manager | 27+ Years Leading Software Development, Cloud Architecture & DigitalTransformation | AWS Certified | Expertise in IT Strategy, Budgeting, Microsoft Dynamics 365, SAP &System Integrations @ Sciencesoft LLC
Ibtesam Moatisim Khan's Location
Lahore, Punjab, Pakistan, Pakistan
About Ibtesam Moatisim Khan

With over 27 years of project management experience, I offer extensive knowledge and proven expertise in delivering complex, high-impact IT solutions efficiently and effectively. My career spans software development, Microsoft Dynamics deployments, and cloud architecture, with certifications as an AWS Certified Cloud Practitioner and AWS Solution Architect.I lead cross-functional teams through digital transformations, ensuring on-time and on-budget delivery while maintaining a sharp focus on quality and customer satisfaction. My expertise includes successful integrations of Dynamics 365 with third-party systems, utilizing Power Automate, Power BI, and custom APIs to create scalable, high-performance solutions.As Project Director for SAP Business One implementation, I managed detailed project planning, system installation, and configuration. I also led user training, UAT, Go-Live, and customized reports to ensure a successful SAP B1 transformation.🎯 MY ACHIEVEMENTS➜ Managed the full software development lifecycle (SDLC) for D365 projects, including requirements analysis, design, development, testing, deployment, and support.➜ Led a team of 28 software operations specialists, setting priorities and driving projects to completion, while implementing ISO-based incident, change, and problem management processes, reducing software-related downtime.➜ Implemented a CI/CD process that drastically reduced deployment time from 5 hours to 5 minutes by streamlining operations and improving overall project delivery speed.➜ Spearheaded the development of infrastructure for a web application, supporting production, QA, and development environments, which resulted in a user growth of 1 million monthly.➜ Directed the development of a comprehensive portal for SECP and integrate applications, messaging, information dissemination system, schedules, etc.I thrive on developing and executing IT strategies that align with business goals, managing IT budgets, and driving continuous process improvement across the organization. Whether managing onshore or offshore teams, I foster collaboration and deliver solutions that meet the evolving needs of clients and stakeholders.My ability to work with both upper management and technical teams has been instrumental in my projects' success.Let’s connect and explore how we can collaborate to drive digital transformation and sustainable growth.

Ibtesam Moatisim Khan's Current Company Details
Sciencesoft LLC

Sciencesoft Llc

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Senior Project Manager | 27+ Years Leading Software Development, Cloud Architecture & DigitalTransformation | AWS Certified | Expertise in IT Strategy, Budgeting, Microsoft Dynamics 365, SAP &System Integrations
Ibtesam Moatisim Khan Work Experience Details
  • Sciencesoft Llc
    Director Of Operations
    Sciencesoft Llc Dec 2024 - Present
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  • Crescent Bahuman Ltd.
    Senior Manager Ict
    Crescent Bahuman Ltd. Mar 2024 - Dec 2024
    Lahore, Punjab, Pk
    As the Head of ERP, I oversee the implementation, management, and continuous improvement of Dynamics 365 project modules, driving efficiency and delivering business value through tailored solutions.The following highlights my key functions and accomplishments in my current job:➤ Lead a team of project developers and business analysts in the implementation of Dynamics 365 project modules (CRM and HCM).➤ Build and maintain strong client relationships, serving as the main point of contact for project updates, issue resolution, and change management.➤ Analyze business processes and requirements to design and configure customized Dynamics 365 solutions that meet specific business needs.➤ Conduct user acceptance testing (UAT) sessions and ensure end-user training to facilitate successful adoption of D365 solutions.➤ Collaborate with developers and technical consultants to implement customizations and integrations with third-party systems as needed.➤ Provide leadership and mentorship to junior project development team, fostering a culture of continuous learning and professional development.➤ Manage the full software development lifecycle (SDLC) for D365 projects, including requirements analysis, design, development, testing, deployment, and support.➤ Conduct performance reviews, set goals, and provide feedback to team members to drive professional development and career growth.➤ Design and implement integrations between Dynamics 365 and third-party systems using tools such as Power Automate, Power BI, and custom APIs.➤ Conduct code reviews and perform quality assurance testing to ensure the reliability and performance of custom D365 solutions.
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  • Enterprise Technology Solutions
    Director It Operations Federal
    Enterprise Technology Solutions Aug 2022 - May 2024
    College Park, Maryland, Us
    As Director of Software Operations, I played a pivotal role in overseeing critical software deployments and ensuring operational efficiency across federal projects.Here's an overview of my key responsibilities and contributions:➤ Oversaw the deployment and maintenance of critical software applications, ensuring high availability and performance.➤ Managed a team of 28 software operations specialists, setting priorities and driving projects to completion.➤ Implemented ISO-based incident, change, and problem management processes, reducing software-related downtime.➤ Collaborated with cross-functional teams to assess software requirements and coordinate upgrades.➤ Led software testing and quality assurance efforts, ensuring bug-free releases and enhanced user satisfaction.➤ Implemented database optimization strategies, resulting in an improvement in query performance.➤ Conducted end-user training sessions and created documentation to improve software adoption and user proficiency.➤ Coordinated software installations, updates, and configurations across departments.➤ Collaborated with software vendors to troubleshoot and resolve complex technical issues.➤ Documented and maintained a knowledge base of common software problems and solutions.➤ Assisted in software testing and quality assurance, reporting bugs and suggesting enhancements.
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  • Digibiz Solutions Pvt. Ltd.
    Director Technology
    Digibiz Solutions Pvt. Ltd. Nov 2019 - Jan 2023
    As a Director of Technology, I was responsible for driving digital transformation initiatives and providing strategic direction and operational oversight to multiple IT teams. My focus was on ensuring projects were completed on time, within budget, and delivered exceptional value to clients.Here's an overview of my key responsibilities and contributions during this role:➤ Led end-to-end management of IT projects, utilizing MS Project to plan, execute, and track project progress. ➤ Ensured projects were completed within set timelines and budget constraints.➤ Facilitated Agile practices for 3 cross-functional teams by organizing and leading sprint planning sessions, daily standups, sprint reviews, and retrospectives to enhance team collaboration and project execution.➤ Developed and maintained comprehensive IT project plans, budgets, and forecasts, ensuring alignment with company objectives and efficient resource allocation.➤ Oversaw multiple technical teams, including eCommerce, ERP, Web and Mobile Application, and Server-side teams, ensuring seamless collaboration and delivery of high-quality solutions.➤ Achieved IRCA certification as an ISO 9001:2015 Lead Auditor, reinforcing compliance and quality standards within IT operations and enhancing overall system efficiency.➤ Developed and implemented IT policies to ensure best practices, compliance with industry standards, and effective governance of IT systems.➤ Developed infrastructure to support production, QA, and development environments for a web application that achieved 1M monthly user growth.➤ Enhanced application performance by 5% through backend organization improvements and streamlined processes.➤ Led the implementation of DevOps tools and lifecycle management for responsible services, ensuring continuous integration and delivery (CI/CD).➤ Successfully implemented a CI/CD process that reduced deployment times from 5 hours to 5 minutes, significantly improving efficiency and delivery speed.
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  • Digibiz Solutions Pvt. Ltd.
    Project Director - Dynamics 365 And Ax Implementation
    Digibiz Solutions Pvt. Ltd. Sep 2019 - Aug 2022
    ➤ Spearheaded the transformation of business processes via Microsoft Dynamics 365, including the creation of detailed project plans, scope, and methodology documents.➤ Collaborated on requirements specification and blueprint documents to ensure a successful implementation.➤ Directed the complete installation and configuration of Dynamics 365 systems, overseeing the entire process through to final sign-off documents, ensuring all aspects met business requirements.➤ Led comprehensive training and user acceptance testing (UAT) sessions, preparing end-users for seamless adoption of Dynamics 365, followed by a successful Go-Live phase.➤ Customized reports within Dynamics 365 to cater to specific business insights and decision-making processes.➤ Integrated Microsoft Power Platform tools (Power BI, Power Apps, and Power Automate) to enhance data analysis, workflow automation, and application development.
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  • Panasian Group
    Head Of Technology & Digital
    Panasian Group Mar 2013 - Nov 2019
    Lahore, Punjab, Pk
    As the Head of IT, I provided strategic leadership and managed digital transformation initiatives across multiple teams. My role was centered on ensuring that all IT projects were delivered on time and within budget, while aligning technology solutions with business needs.Below are my key roles and impacts during this position:➤ Led IT projects from initiation to completion using MS Project, delivering results on time and within scope.➤ Developed and maintained IT project plans, budgets, and forecasts.➤ Managed multiple teams, including Contact Center, eCommerce, ERP, Web/Mobile Applications, Server-side, and IT Support.➤ Created and enforced comprehensive IT policies that improved operational efficiency and aligned with industry best practices.➤ Oversaw the management of the Online Career Portal, Intranet, and CCTV systems.➤ Implemented digital transformation initiatives across the group.➤ Resolved customer concerns by ensuring prompt corrective actions.➤ Served as ISO 9001:2015 Lead Auditor (IRCA Certified), which maintained compliance with quality management standards and drove continuous improvement initiatives.
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  • Panasian Group
    Project Director For Sap Business One Implementation
    Panasian Group Feb 2013 - Aug 2019
    Lahore, Punjab, Pk
    As the Project Director, I led the comprehensive implementation of SAP Business One (SAP B1), ensuring a seamless transition to the new system that aligned with organizational needs and enhanced operational efficiency.Below are my key roles and impacts during this position:➤ Developed a detailed project plan outlining the scope, methodology, and requirements for the SAP B1 implementation, including specification and blueprint documents.➤ Managed the complete installation and configuration of SAP B1, ensuring all system components were aligned with business processes. ➤ Secured necessary sign-off documents to confirm project milestones.➤ Conducted extensive training sessions for users and facilitated UAT to ensure the system met all business requirements.➤ Coordinated the final GO LIVE phase to transition smoothly to the new system.➤ Oversaw the customization of reports within SAP B1 to meet specific business reporting needs, ensuring data accuracy and relevance for decision-making.➤ Successfully implemented SAP B1, driving improved business processes, enhanced reporting capabilities, and increased operational efficiency across the organization.
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  • University Of Central Punjab
    Visiting Faculty
    University Of Central Punjab Feb 2012 - Oct 2014
    Lahore, Punjab, Pk
    In my role as a Visiting Faculty member, I delivered specialized instruction in technology and management courses, contributing to the academic growth of MBA and BBA students.Below are my key roles and impacts during this position:➤ Taught "Introduction to Information Technology" and "Management Information Systems" to MBA and BBA students.➤ Developed course materials and assessments to enhance student learning and engagement.➤ Provided guidance and support to students, fostering a collaborative learning environment.
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  • Secp
    Director Information Technology Services
    Secp Jun 2011 - Feb 2012
    Islamabad, Pk
    As a Director at Securities and Exchange Commission of Pakistan, I led the development, implementation, and management of major IT and service initiatives for the Securities and Exchange Commission of Pakistan (SECP).Below are my key roles and impacts during this position:➤ Spearheaded the development and implementation of the eServices framework for divisions such as Corporate Law, Securities Market, and Insurance, improving process efficiency and digital service delivery.➤ Developed and implemented critical systems, including Alert Management, Case Management, MIS Analysis, and Risk Management, to enhance regulatory oversight and risk mitigation within the Securities Market Division.➤ Participated in the review, development, and documentation of Standard Operating Procedures (SOPs) to streamline internal and external processes across the organization.➤ Conducted feasibility studies, requirement analysis, and business process re-engineering, leading to the automation of support services through the successful implementation of an Enterprise Resource Planning (ERP) system.➤ Led the creation of an integrated portal that unified applications, messaging, information dissemination, and scheduling, significantly improving communication and operational efficiency.➤ Established multipurpose facilitation centers in Karachi, Lahore, and Islamabad with Ministry of IT funding, enhancing stakeholder support and service access.➤ Led the development and operationalization of a Disaster Recovery Centre to ensure business continuity and data security.➤ Managed the deployment of a Unified Communication System over IP, ensuring seamless video and audio communication across the organization.➤ Supervised the upgrade of IT infrastructure, including client computing, network systems, and storage, enhancing operational capacity through efficient provisioning and migration processes.
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  • Secp
    Director (Mis)
    Secp Nov 2007 - Jun 2011
    Islamabad, Pk
    As a Director at Securities and Exchange Commission of Pakistan, I was responsible for managing the Management Information Systems (MIS) department, focusing on enhancing reporting capabilities and streamlining processes within the Company Registration ERP and eServices initiatives.Below are my key roles and impacts during this position:➤ Managed a team responsible for developing daily, weekly, and monthly reports, along with modifications to the existing Company Registration ERP (eServices).➤ Conducted data audits and refined data quality to ensure accuracy and compliance.➤ Led the implementation of the eServices Project, enhancing operational efficiency and service delivery.➤ Fostered coordination between the Registration Department and IT Department to streamline processes and improve communication.
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  • Sui Southern Gas Company
    It Manager
    Sui Southern Gas Company Apr 2004 - Oct 2007
    Karachi 75300, Sindh, Pk
    As a IT Manager at Sui Southern Gas Company, I led the implementation of critical systems to enhance operational efficiency and customer management.Below are my key roles and impacts during this position:➤ Implemented CorDaptix, a flexible Customer Management Solution, to enhance customer data management and support the energy industry's objectives.➤ Led the implementation of Manufacturing ERP in the Meter Plant and Billing ERP in the Billing Department.➤ Planned projects with a focus on communications, data quality, issue management, change management, and scheduling.➤ Recruited project teams and coordinated team activities to ensure effective collaboration and productivity.➤ Conducted cost and benefit analyses to provide project feasibility assessments.➤ Ensured timely delivery of project milestones while managing a team of 37 members.➤ Communicated and resolved critical issues efficiently to maintain project progress.
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  • Institute Of Business Administration
    Visiting Faculty
    Institute Of Business Administration Apr 2004 - Oct 2007
    Karachi, Sindh, Pk
    As a Visiting Faculty member, I taught various subjects in the MBA-MIS program, focusing on equipping students with foundational and advanced concepts in programming and system management.Below are my key roles and impacts during this position:➤ Taught courses including "Introduction to Programming," "Object-Oriented Programming Techniques," "System Analysis and Design," "Introduction to RDBMS," and "Software Project Management" to MBA-MIS evening students.➤ Developed course materials and engaged students through interactive lectures and practical assignments.➤ Provided guidance and mentorship to students on project work and programming concepts.
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  • Softech, Inc
    Project Manager
    Softech, Inc Mar 1997 - Mar 2004
    Farmington Hills, Michigan, Us
    As Project Manager at Softech International Inc., I led various software development projects, focusing on comprehensive database management systems and application development across multiple domains.Below are my key roles and impacts during this position:➤ Managed a team of 12 to design and develop the College Database Management System, integrating modules for Library Management, Attendance, Online Results, Examinations, Accounting, and Marketing, using Visual Basic 6.0 and Oracle 8.➤ Led the development of the "Sales Agent" application for Pantex, managing agent data, sales transactions, commissions, and stock management with a front-end in Visual Basic 6.0 and MS SQL Server 2000.➤ Oversaw the maintenance and support of a Windows NT environment at Aptech, including over 100 clients and multiple servers.➤ Developed and implemented backup procedures, network printing services, and Remote Access Services, securing communication channels against spam and viruses.➤ Conducted analysis and design for the Loan Application Processing System, enabling banks to track loan applications and automate loan processing for products like house, automobile, and personal loans.➤ Directed the analysis and design of a distributed Human Resource Management System (HRMS) to manage personnel data for university employees and affiliates.➤ Automated HR processes like recruitment, hiring, promotions, and payroll.➤ Developed using Visual Basic 6.0 and Oracle 7 on a Windows NT platform.➤ Ensured timely project delivery by managing SDLC phases, overseeing design, programming, testing, and implementation across multiple projects.➤ Delivered improvements in process efficiency and system performance through automation and streamlined workflows.
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  • Askari General Insurance Company (Pvt) Ltd.
    Programmer
    Askari General Insurance Company (Pvt) Ltd. May 1995 - Dec 1996
    During my tenure at Askari General Insurance Company, I was responsible for designing and developing key insurance software applications, as well as managing network infrastructure across multiple locations.Below are my key roles and impacts during this position:➤ Designed and developed insurance software systems for core functions including Underwriting, Claims, and Reinsurance, enhancing operational efficiency and process accuracy.➤ Managed the networking of the local area network (LAN) and ensured interconnectivity across branches nationwide, improving communication and data sharing capabilities within the organization.➤ Provided technical support for software deployment, troubleshooting, and system upgrades, ensuring seamless operations across multiple departments.

Ibtesam Moatisim Khan Education Details

  • Rochester Institute Of Technology
    Rochester Institute Of Technology
    Information Technology
  • University Of South Asia
    University Of South Asia
    Computer Science
  • Divisional Public School & College
    Divisional Public School & College
    Pre-Engineering

Frequently Asked Questions about Ibtesam Moatisim Khan

What company does Ibtesam Moatisim Khan work for?

Ibtesam Moatisim Khan works for Sciencesoft Llc

What is Ibtesam Moatisim Khan's role at the current company?

Ibtesam Moatisim Khan's current role is Senior Project Manager | 27+ Years Leading Software Development, Cloud Architecture & DigitalTransformation | AWS Certified | Expertise in IT Strategy, Budgeting, Microsoft Dynamics 365, SAP &System Integrations.

What schools did Ibtesam Moatisim Khan attend?

Ibtesam Moatisim Khan attended Rochester Institute Of Technology, University Of South Asia, Divisional Public School & College.

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