Ibtisam Adil Andersen Email and Phone Number
Ibtisam Adil Andersen is a Solution Manager, Controls at DigiQuip AS. She is proficient in Engelsk. Colleagues describe her as "Ibtisam var en dyktig medarbeider som var kreativ, løsningsorientert og alltid leverte høy kvalitet på arbeidet. Hun var godt likt, og en viktig medspiller også i det sosiale arbeidsmiljøet." and "Ibtisam is a joy to work with. She is full of positive energy and attitude. She gets along with everyone she works with and meets. Ibtisam is very flexible and capable of adapting to rapid changes in the work flow, along with providing valuable feedback and suggestions on improvements. She tackles all challenges with a smile as well as open, critical and creative mind. I always called her “the Queen of efficiency and productivity”, as no one on the team was able to approach her when it came down to amount of cases she was able to handle. I always knew I could trust her with any assignment. I always knew she would give it her 100%! She always did. In everything."
Digiquip As
View- Website:
- digiquip.no
- Employees:
- 4
-
It-KonsulentDigiquip As Aug 2023 - PresentTomter, NorgeVårt mål er å bidra med økt sikkerhet og styrket kompetanse til alle som benytter maskiner og utstyr -
KoordinatorLiftgruppen As Jan 2022 - Aug 2023
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Partner & Merchant SupportStrex Jan 2015 - Jan 2022Drammensveien 133• Sales support pre-after-sales • B2B • Technical support if needed: Use of systems • Monitoring of new layout on a new platform UAT / Prod • Follow-up delivery of orders from Partner / Merchant • Control service layout - follows the CoC guidelines• Participate in coordination of customer service processes with the Mobile operators• Training coach for customer service; • Routines procedures for Strex call-in centreIT-billing systems• Umarket• Jira• Azets• Arvato - Horizon Gothiagroup• WordpressCRM Systems• Salesforce• Sharipinot• Facebook - Admin• Outlook -
Back OfficeTele2 Apr 2012 - Jan 2015• Receiving, acknowledging and replying to all correspondence• Building good relationships at all levels• Advanced IT skills with proficiency in the use of MS Office, Word, PowerPoint and Excel• Billing and debt collection• Debit and credit notes.• Producing accurate information• Change of ownership of mobile number • Number porting, in/out of One Call or My call operatorto Telenor-Netcom etcIT- Billing systemer• Navi Billing • Visma Reskontro • Visma Inkasso • Nobill• NRDB• Excel level 1-2CRM- system• OC-MS system / Ejournal • Outlook -
Customer Services AgentNetwork Norway Feb 2009 - Apr 2012Oslo Area, Norway• Handling incoming and outgoing calls• Answering and screening phone calls• Analyzingproblems and generating solutions• Problem solver • Faxing, printing, photocopying, filling and scanning• Involvement in social media implementation for My Call operator(Facebook) IT- Billing systems• Navi Billing • NobillCRM system• ejournal • Outlook -
Technical Support / SallerMycall Jan 2007 - Dec 2007Oslo Area, Norway -
Hair StylistEden Frisør Mar 2004 - Jan 2006- Hairdresser, haircut, color, strip etc.- Customer care- Advisor, make the customer feel good about them self, and give advice such as good product for the hair, skin and what they should avoid
Ibtisam Adil Andersen Education Details
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Business/Managerial Economics -
Air Force NorwayFirst Aid Level 3 (Higher First Aid) -
Hair & Art PrivatHairdresser
Frequently Asked Questions about Ibtisam Adil Andersen
What company does Ibtisam Adil Andersen work for?
Ibtisam Adil Andersen works for Digiquip As
What is Ibtisam Adil Andersen's role at the current company?
Ibtisam Adil Andersen's current role is Solution Manager, Controls.
What schools did Ibtisam Adil Andersen attend?
Ibtisam Adil Andersen attended Uit- The Arctic University Of Norway, Air Force Norway, Hair & Art Privat.
Who are Ibtisam Adil Andersen's colleagues?
Ibtisam Adil Andersen's colleagues are Lars Sørby, Tom Freddy Braathen.
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