Launch of a consulting firm specialized in management consulting• Managing administrative aspects (Invoicing, Receivables collection, etc.)• Managing the LinkedIn account• Achieving tasks related to business intelligence• Preparing tenders containing technical (Methodology, CVs, References, etc.) and financial proposals.• Delivering and managing transformation projets for Clients operating in diverse activity sectors, i.e., Manufacturing companies, Service companies… Show more Launch of a consulting firm specialized in management consulting• Managing administrative aspects (Invoicing, Receivables collection, etc.)• Managing the LinkedIn account• Achieving tasks related to business intelligence• Preparing tenders containing technical (Methodology, CVs, References, etc.) and financial proposals.• Delivering and managing transformation projets for Clients operating in diverse activity sectors, i.e., Manufacturing companies, Service companies, Financial Institutions and Public Institutions.• Establishing partnership agreements with Consulting firms such as Grant Thornton Tunisia in order to deliver internal projects as well as Clients projects Show less

• Delivering business projects for Clients operating in diverse activity sectors, i.e., Manufacturing companies, Service companies, Financial Institutions and Public Institutions.• Working on projects dealing with operational and organizational transformation, namely: *Review and optimization of the organization*Review and optimization of the processes*Elaboration of a procedures manual• Working on projects dealing with digital transformation, namely:*Assistance in the… Show more • Delivering business projects for Clients operating in diverse activity sectors, i.e., Manufacturing companies, Service companies, Financial Institutions and Public Institutions.• Working on projects dealing with operational and organizational transformation, namely: *Review and optimization of the organization*Review and optimization of the processes*Elaboration of a procedures manual• Working on projects dealing with digital transformation, namely:*Assistance in the selection of an Information System and Integrator*Assistance in the implementation of an Information System• Working on projects related to Human Resources Management, especially assistance with the implementation of a Job and Competency Planning approach.• Preparing tenders containing technical (Methodology, CVs, References, etc.) and financial proposals.• Contributing to the management of business projects. Show less

• Participating in the project of launching the activity at the Clinic, i.e., training the Staff on how to improve patient experience, collaborating with the ERP vendor during its implementation, etc.• Tracking the patient satisfaction and addressing their complaints with the concerned Staff members.• Measuring and assessing the patient experience by putting in place the adequate metrics and tools.• Contributing to the management of a project dealing with continuous improvement of… Show more • Participating in the project of launching the activity at the Clinic, i.e., training the Staff on how to improve patient experience, collaborating with the ERP vendor during its implementation, etc.• Tracking the patient satisfaction and addressing their complaints with the concerned Staff members.• Measuring and assessing the patient experience by putting in place the adequate metrics and tools.• Contributing to the management of a project dealing with continuous improvement of the quality and aiming to obtain an international agreement. Show less

Studying, modeling and simulating patient flow of the Medically Assisted Procreation Department to improve the performance of its operations and the patient experience by working on key performance indicators, namely: The waiting time and the length of stay.Distinction: Internship award certificate delivered in recognition of outstanding achievement as the best internship of the field.

• Customizing the HR Access product (Information System dedicated to Human Resources Management) in order to meet the customer needs in the different HR domains (e.g., Administrative management, Reporting, Migration from one version to another, etc.)• Assisting and advising customers (both locally and abroad). • Collaborating with motivated team members including well experienced employees and new recruits as well as contributing in coaching the latter