General Manager
Current• Lead an 11-person team delivering reliable drinking water to 74% of Orcas Island, maintaining low customer billing averages while achieving zero debt and profitable annual gains.• Fostered a certification-driven culture, resulting in 14 new water certifications in 2023, minimizing operational risks and ensuring high service standards.• Successfully navigated a major business model shift while expanding services to third-party systems, enhancing Eastsound Water’s capability in distribution repair and system resilience.