Icarai Frugis

Icarai Frugis Email and Phone Number

Senior Commercial Executive | B2B Account Management | New Markets | Marketing & Sales | Business Development | Event Management | Operational Efficiency | Customer Experience @ Grupo Trio
sao paulo, sao paulo, brazil
Icarai Frugis's Location
Greater São Paulo Area, Brazil
About Icarai Frugis

A professional with more than 20 years' experience in the Commercial and Customer Relations areas, she has developed projects for various sectors of the economy, from Strategic Planning, Market Analysis/Potential Business (Farmer and Hunter), Contract Negotiations, Financial Management and Customer Experience.Focused on the Life-cycle of New Business, leads from the definition of the Strategy of Action for the Accounts in her portfolio, the Analysis of Potential Business, the construction of Strategic Partnerships, to Results/Performance Management, Process Mapping and Review and Quality Management.Currently Senior Sales Executive at Grupo Trio, responsible for developing and selling Corporate Events projects to the market, working from Business Prospecting to Client Portfolio Relations, selling ~10 events/month, working throughout the commercial funnel, and also with the company's internal areas, guaranteeing the delivery of each demand.In addition to her experience, she has a view of Sales Operations Efficiency, analyzing Processes, People & Performance, proposing new business models.A lawyer by degree, she also has an advanced level of English.Core Skills:+ Sales Planning+ Customer Relations+ Business Development + Corporate Sales + Account Management+ Strategic Partnerships + Negotiations + Leadership

Icarai Frugis's Current Company Details
Grupo Trio

Grupo Trio

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Senior Commercial Executive | B2B Account Management | New Markets | Marketing & Sales | Business Development | Event Management | Operational Efficiency | Customer Experience
sao paulo, sao paulo, brazil
Website:
grupotrio.com.br
Employees:
29
Icarai Frugis Work Experience Details
  • Grupo Trio
    Senior Sales Executive | Event Management, Corporate Sales
    Grupo Trio Jul 2023 - Present
    São Paulo, Brasil
    Executive responsible for Sales Strategy & Commercial Development with the company's B2B accounts, leading prospecting and monetization fronts (Farmer and Hunter), building projects for Corporate Events, as well as supporting sales for Social Events.Key activities:+ Strategic Sales Planning+ Managing 100% of the company's portfolio, working with all the event Houses/Models+ Prospecting and building relationships with the company's main B2B clients+ Analysis and development of leads generated via Google Ads/Social Media+ Building corporate event projects, be they parties, coffees, leadership meetings, etc + Conducting strategic negotiations, working throughout the sales funnel+ Constant analysis of the market, providing insights for the entire executive leadership+ Sales of ~8/10 events per month, internalizing these across all areas of the company+ Interface with all strategic areas and operational management, guaranteeing delivery of the events sold+ Constant relationship with clients, mapping needs and possible risks+ Constant support for leadership and other sales executives+ Presenting results to executive leadership
  • Bisutti
    Sales Executive | Event Management, Corporate Market
    Bisutti Sep 2022 - Jul 2023
    São Paulo, Brasil
    Integrant of the company's Sales team, she is responsible for mapping the market and potential business, also working with the management of incoming Leads, building relationships/projects for the entire corporate market, and working with 100% of the company's portfolio/services. Key activities:+ Commercial strategy for new business development (Farmer & Hunter)+ Market analysis and potential business/strategic partnerships+ Handling of incoming Leads/Contacts, working closely with the customer on their needs+ Development of event projects, aligning each proposal to the client's profile/budget+ Interface with the entire company, ensuring approvals/adjustments/delivery of each project+ End-to-end negotiations with clients, also working with contracts and payments+ Support the client, from the closing of the contract to the delivery of the event
  • Ambev
    Customer Experience Supervisor | Logistics Operations
    Ambev Jun 2020 - Nov 2021
    São Paulo, Brasil
    Service Supervisor at the company, she was responsible for the group's largest Distribution Center, working from B2B customer service to delivery management, operational KPIs and quality management, responding for ~7K customers.Key activities:+ Leader of Ambev's CDD fulfillment, with ~7K customers+ Management of all orders: incoming volume, delivery time, routes, etc+ Quality assurance: NPS, Complaints, Customer Journey+ Interface with all internal areas of the company, focused on order resolution+ Support to over 50 company representatives+ Presentation of results to executive management+ Leadership of 2 people
  • Armazém Da Cerveja
    Commercial & Operational Manager | Event Management
    Armazém Da Cerveja Sep 2019 - Apr 2020
    São Paulo, Brasil
    Commercial Administrative Management of the company, she was responsible for supporting Ambev in the delivery of its main events, performing beverage delivery services, assuming end-to-end logistics management: purchasing, freight, inventory management, quality, customer relationship, etc.Key activities: + Management of the beverage logistics of all events commercialized by Ambev+ Interface with the Ambev Events team, analyzing/prioritizing demands+ Management of stock, freight, quality, logistics+ Invoicing of all orders, acting in contract negotiations+ Relationship with all B2B customers, responsible for the management of each event+ Market mapping and potential business/partnerships+ Quality management: NPS, delivery, beverage quality, etc+ Planning of the company's main events
  • Buffet - Festas & Eventos
    Founder | Head Of Sales
    Buffet - Festas & Eventos Oct 2004 - May 2019
    São Paulo, Brasil
    Entrepreneur and Head of Sales, she was responsible for the 360° management of the Buffet, working with:+ Prospecting customers, negotiating contracts and conditions+ Financial management, ensuring return on investment+ Hiring/training people (Front Office)+ Quality management, ensuring effectiveness in delivering the contracted service+ Search for innovations in the market, generating competitiveness

Icarai Frugis Education Details

Frequently Asked Questions about Icarai Frugis

What company does Icarai Frugis work for?

Icarai Frugis works for Grupo Trio

What is Icarai Frugis's role at the current company?

Icarai Frugis's current role is Senior Commercial Executive | B2B Account Management | New Markets | Marketing & Sales | Business Development | Event Management | Operational Efficiency | Customer Experience.

What schools did Icarai Frugis attend?

Icarai Frugis attended Universidade São Judas Tadeu.

Who are Icarai Frugis's colleagues?

Icarai Frugis's colleagues are Evelyn Santos Dias, Beatriz Peixinho, Almir Batista, Kelly Sousa, Carlos Manuel Baptista, Bianca Costa, Jessica Franco.

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