: Documentation: Booking: Charge Designation: Business to Business Interaction: Internal and External communication ( call,email ): In-charge in pricing for a particular account: Trace (refuse shipment, expired PO, wrong consignee,ODA charge,Labor Charge,re-routing etc.)- In-charge for Kingdom wide trace with Jeddah/Makkah/Rabigh originand other task assigned by management

: Documentation: Booking: Charge Designation: Business to Business Interaction: Internal and External communication ( call,email ): In-charge in pricing for a particular account: Trace (refuse shipment, expired PO, wrong consignee,ODA charge,Labor Charge,re-routing etc.)- In-charge for Kingdom wide trace with Jeddah/Makkah/Rabigh originand other task assigned by management.

: Documentation: Booking: Manifesting: Charge Designation: Waybill Segregation ( depends on origin and destination ): Business to Business Interaction: Internal and External communication ( call,email ): In-charge in pricing for a particular account: Trace (refuse shipment, expired PO, wrong consignee,ODA charge,Labor Charge,re-routing etc.)- In-charge for Kingdom wide trace with Jeddah/Makkah/Rabigh originand other task assigned by management.

Real Estate Transaction;:Process:Theory:Forms:ROE/ Legal Services:Short Sale ( packages):Reals Estate Social Media OverviewLead Scripts;:Lead & Lead Generation:Scripts, Tree ScriptsInternet Marketing;:Mastering Lead Management:Internet Lead Conversation Tactics:Dominating Social Media:Search Engine Optimization:Classified Services:Paid Advertising:Blogging for Business:Marketing & Generating Listings OnlineLead Marketing Programs;:eEdge Pro/Market Leader:BoomtownPhone VerificationAppointment Setter

Update media contactsVerify contact numberUpdate designated contacts Title

• Utilize hoovers,linkedin,jigsaw for research.• Cold call to verify if direct line contact is still valid and accurate.• Initiate email blast to verify if email format is correct.• Creates Org Chart for company of Top IT and CISCO enabled companies worldwide.• Document profile accurately from bio, telephone number, corporate number.• Proactively initiates subsidiary verification• And other duties and responsibilities assigned by the management of the company

Responsible in placing;1. Hotel reservation worldwide in a vast Hotel Category from Luxury to budget hotels. 2. Modification of hotel reservation.3. Cancellation.Customer Service Satisfaction Award ( Accor Hotels )

• Take escalated calls from assigned team.• Monitors and evaluate performance for team assigned • Attend and contribute on call calibration both internal and client monitoring session• Initiate side by side evaluation of call.• Act as supervisor in the absence of the Team Manager.• Provide feedback to ensure KPI’s were met by the team.Service Ambassador ( Amazon.com )

• Take escalated calls from assigned associates/team.• Monitor Key Performance Indicator.• Conduct one on one coaching with assigned associates.• Track and record memos and documents.• Initially leads a team in maintaining a professional working relationship.Microsoft Game Console -XBOX Telus International Phils. Best in Attendance FY 2008

• Ensure that hiring targets are met on time.• Ensures that smooth application process for all applicants • Conduct assessment exams • Collates all applicants documents either referral, online, and walk in applicants White Rabbit Award ( Attendance )