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Albert Lin is listed as Director, Corporate Applications at SOTI at SOTI, a company with 1193 employees, based in Maple, Ontario, Canada. AeroLeads shows a work email signal at soti.net and a matched LinkedIn profile for Albert Lin.
Albert Lin previously worked as Director, Corporate Applications at Soti and Senior Manager, Corporate Applications at Soti. Albert Lin holds Bachelor Of Commerce, Itm from Ryerson University.
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AeroLeads found 1 current-domain work email signal for Albert Lin. Compare company email patterns before reaching out.
Seasoned enterprise service manager with a demonstrated history of working in the EMM industry and leading over 70 people globally ranging from customer service, cloud and development.
Listed skills include Troubleshooting, Technical Support, Tcp/Ip, Call Centers, and 12 others.
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A career timeline built from the work history available for this profile.
Mississauga, Ontario, Canada
- Develop and execute a comprehensive strategy for corporate applications and systems, aligning with the company’s long-term business objectives.- Lead and manage a global team of professionals, fostering a culture of innovation, collaboration, and continuous improvement.- Provide strategic direction and guidance on the implementation and optimization of.
Mississauga, Ontario, Canada
Manage Salesforce, Web, Cloud, Workday and Simulator teams at SOTI.
Mississauga, Ontario, Canada
- Manage budget and forecasting- Manage NPS, KPIs and goals- Review knowledge base materials and documentation- Review and improve services portfolio- Lead the simulators development team
Mississauga
- Manage the work of the Professional Services implementation consultants and ensure optimal resource utilization- Supervises and coordinates the day-to-day activities of implementation team- Working along with Project Coordinator, develops work schedules and monitors work flow to achieve implementation services revenue goals & objectives.- Act as an.
- Assist all other Enterprise Mobility Consultants with complex enterprise support accounts to ensure best practices are implemented. This may include visiting these customers directly to understand their business and how they're using SOTI products.- Oversee all other Enterprise Mobility Consultants with complex enterprise support accounts to ensure the.
Mississauga, Ontario, Canada
- Hold requirement gathering sessions with clients and provide feedback to the back end software development team to assist in any product fixes, enhancements etc.- Setup and/or carry out large scale software migrations and upgrades- Investigate issues reported by customers and communicate with internal product development teams to resolve product issues.
Mississauga, Ontario, Canada
- Work with Business and Technology teams to define project requirements, and scope, and reach an agreement on the delivery process and schedule- Act as an expert for infrastructure teams in the plan, design, and delivery of complete solutions- Provide consultancy on projects and ensure a smooth transition to Operations teams- Interface with Product teams.
Mississauga, Ontario, Canada
- Receive incoming tech support calls from queue- Tracking of Salesforce cases- Tracking of TFS- Handle escalations- Provide a dedicated support for big profile customers
61 Wildcat Rd.
- Still functions as a Technical Services Associate very often- Manage the call center queue- Provide daily reports to management- Keep track of tickets, swaps and other management documentations- Provide training to new hires- Provide daily assistance as the first point of contact for the technical services associates- Manager call backs- Additional cases.
61 Wildcat Road
- Provide technical troubleshooting over the phone or through remote assistance (VNC)- Respond to emails from clients and management- Documentation of clientele’s issues- Open, track, and end services tickets- Complete other management required cases as required- Ability to work in rotating shifts
Other employees you can reach at soti.net. View company contacts for 1193 employees →
Sonu Rajendran
Colleague at Soti
Kochi, Kerala, India, India
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AS
Abhishek Saraswat
Colleague at Soti
Gurugram, Haryana, India, India
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PP
Prasita Prasad
Colleague at Soti
Ernakulam, Kerala, India, India
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GS
Gurjot Singh
Colleague at Soti
Toronto, Ontario, Canada, Canada
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AO
Athuljith O
Colleague at Soti
Kerala, India, India
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CG
Chandana Govindan
Colleague at Soti
Kanayannur, Kerala, India, India
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SS
Saleem Sadoun
Colleague at Soti
Houston, Texas, United States, United States
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PY
Priyanka Yanala
Colleague at Soti
Kochi, Kerala, India, India
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SK
Shaurya Kumar
Colleague at Soti
Gurugram, Haryana, India, India
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SJ
Sunil Jacob
Colleague at Soti
Canada, Canada
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Quick answers generated from the profile data available on this page.
Albert Lin works for SOTI.
Albert Lin is listed as Director, Corporate Applications at SOTI at SOTI.
AeroLeads has found 1 work email signal at @soti.net for Albert Lin at SOTI.
Albert Lin is based in Maple, Ontario, Canada while working with SOTI.
Albert Lin has worked for Soti, Soti Inc., and Comwave Telecom.
Albert Lin's colleagues at SOTI include Sonu Rajendran, Abhishek Saraswat, Prasita Prasad, Gurjot Singh, and Athuljith O.
You can use AeroLeads to view verified contact signals for Albert Lin at SOTI, including work email, phone, and LinkedIn data when available.
Albert Lin holds Bachelor Of Commerce, Itm from Ryerson University.
Albert Lin is listed with skills including Troubleshooting, Technical Support, Tcp/Ip, Call Centers, Telecommunications, Software Documentation, Wireless Networking, and Windows.
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