Isaac Chapa Email and Phone Number
Entrepreneurial executive focused on solving business challenges and initiatives by optimizing effective technology and product solutions. Blends technical expertise and business sense including evaluating and improving the integration and effectiveness of technology, people, processes and products. Leads collaboratively in high paced, high-pressure environments, driven primarily by the success of the business. Experienced Technology and Product Executive managing teams of 1 to 100+ in managing SAAS lifecycle; including product ideation, development, and market deployment. Extensive history in pre/post acquisition, due-diligence and funding for software based companies in various B2B and Direct to Consumer industries including fintech, health tech, cyber/darkweb, identity and web3 platforms. Sports wearable technology and health expert evaluating HR, SMo2, Vo2 max, HRV and central nervous system preparedness.Investor in multiple health / healthtech and blockchain companies.
Simpl Healthcare
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Co-Founder & Chief Technology OfficerSimpl Healthcare Jun 2023 - PresentSAAS based HealthTech company that is creating a collection of web based API services and fully hosted platforms for both providers and consumers. We provide patients, physicians, and HealthCare professionals with innovative solutions to make more meaningful, rapid and knowledgeable decisionsSend me a message to learn more about partnerships and investment opportunities. -
Chief Technology Officer & AdvisorAugieapp Oct 2022 - Jun 2023New York, Ny, UsAugie is a payment platform for democratizing access to financial services by making it possible for millions of people to create a credit history using a track record of bills they already pay. As CTO, I am responsible for all engineering and product development teams, architecture, design and operations of AugieApp. -
Vice President M&A And InnovationExperian Consumer Services Jan 2022 - Oct 2022Costa Mesa, Ca, UsLead product innovation initiative focused on technology & product strategy, modernization and acquisition targets across multiple Experian business units (Experian Ventures, Health, Consumer and B2B). • Partnering with BU President to formulate GTM strategy for new consumer health initiative focused on health and pharmaceutical data, engagement and overall consumer benefits.• Evaluated and designed product integration architecture with EMR/EHR, medical, pharmaceutical and health insurance data utilizing FHIR standards.• Researched and tested various companies providing Photoplethysmography (PPG) and Transdermal Optical Imaging (TOI) products related to health biometric readings.• Collaborating with Ventures/Health Divisions identifying health integration data brokers to support consumer initiatives including series X investment and/or potential acquisition. • Conducted technology, operational and strategy due diligence on multiple acquisition targets across Partner Solutions, Consumer Services, and Health business units.• Created technology and platform related M&A strategy to promote efficiency, data management, AI/ML and other platform modernization activities.• Consulted on the modernization platform architecture and use of various 3rd party software to include security, identity authorization, billing, subscription management, product catalog, CRM and UI configuration.• Evaluated various Web3 components to identify areas of opportunity for the business including blockchain/permissioning, NFT/smart contracts, DeFI and MetaVerse.• Created RACI matrix for product development lifecycle with a focus on blending product and engineering teams to support conversion from legacy agile product development into POD/Domain structure. -
Vice President, Software Architecture & ConsultingExperian Partner Solutions Apr 2016 - Jan 2022Costa Mesa , Ca, UsUpon the acquisition of CSID by Experian, continued role within Experian to focus on system scalability, product integration design and innovation. Specific to scalability, leads a team of seasoned architects overseeing all Partner Solutions platforms operations and architecture. Implemented production metrics utilizing tools such as Splunk, AppDynamics, Datadog to evaluate client utilization and overall system performance. Within the focus of product integration and innovation, constantly evaluating product requests to ensure performance, re-usability and code integrity. Innovation tasks include design and seamless integration with new vendor products. Key accomplishments:• Designed platform evaluation plan to convert 15-year-old monolith applications into microservices architecture.• Created solution architecture roles to provide technical requirements gathering/solutioning in conjunction with agile product/engineering teams.• Designed architectural solutions for new digital identity product line within microservices architecture.• Analyzed potential partner relationships to support new small business lines of products.• Tasked to create, hire, train and handoff new technical account management organization.• Migrated legacy Affinity systems into CSID technology platforms supporting 150+ million subscribers and billions of API calls per year• Migrated technology stack from Rackspace Managed services to AWS Cloud based infrastructure and introducing blue/green environments for reduced maintenance downtime and increased scalability. -
Vice President, Technology & OperationsCsid Sep 2006 - Apr 2016Austin, Texas, UsJoined early stage, innovative ID protection company to lead Operations and Technology (2nd employee working with four founders). Key member of senior leadership team reporting to President. Company acquired for $350m+ Responsible for developing solutions architecture, leading technical departments, customer service and assisted in the hiring of other business functional units and chief executives. Key accomplishments:• Managed and built a high-performance team of 30+ Austin based technology staff and 30+ member offshore development team in India. • Utilized a hybrid agile/waterfall methodology for the rapid deployment and constant priority change driving by business• Was the key technology executive responsible for presentation and Q&A with six exclusive investment firms, concluding in a $35M growth equity from Investcorp Technology Partners in December 2009 (received $142M corporate valuation)• Led the technical due diligence and acquisition of three companies including a voice biometric (Pennsylvania), analytics (Boston) and cyber engineering/ethical hackers (London, UK)• Negotiated and managed 20+ data, software and professional service vendors including rate/contract negotiation, issue resolution, SLA adherence and multi-year discounts• Oversaw the development of various standards across the organization to support PCI Level 1, SAS70/SSAE16, ISO and HIPAA security and process protocols. -
Senior Access Network EngineerGrande Communications Llc May 2005 - Sep 2006Promoted to the Network Engineering department because of reputation as a Subject Matter Expert (SME) across all Grande products and platforms. Designed and engineered network architecture to provide installation packages for implementation of all Access and Metro SONET network devices to include; Arris HFC Cornerstone, Tellabs FITL-A, Entrisphere FTTH, Nortel SONET, Cisco SONET and Zhone Access Nodes. Implemented new DLC/SONET platforms into existing Grande network, completed back office systems integration, monitoring, and technical training for other departments within Grande as needed. Key accomplishments:• Supported RFP and RFI's pertaining to the Grande Access/Optical network, FTTH, FTTC, DLC, HFC and other related product solutions• Planned, provisioned and supported multiple FTTH nodes throughout Austin, San Antonio and Dallas• Managed project spend and capex requests according to budget• Evaluated growth patterns and augmentation reports to ensure build plans are on schedule and scalability to support subscriber base• Provided Tier 3 support to Network Operations, Field Support and Technical Support Teams• Conducted general maintenance and escalated diagnostics directly onsite with broadband equipment -
Sr Manager, Technical Support CenterGrande Communications Llc May 2002 - May 2005Hired as the 5th TSC analyst of newly formed technical support center supporting Grande’s Internet, Phone and Cable subscribers. Quickly promoted to Sr Analyst and Tech Support Supervisor growing the team to 50 and managing a group of 25 direct reports. Key accomplishments:• Grew support center from 5 to 80 resources over a 3-year period• Created a hierarchy and responsibility matrix of level 1, level 2, supervisors and work force manager• Created numerous methods of procedures (MOPs) for daily operational tasks assigned to department including phone provisioning, DMCA abuse notices, account activations/deactivations and after hour field support• Created a team Intranet/Wiki to document how to’s, manuals, MOPs, and most common links to various systems• Work with IT/Dev to create a single support tool aggregating 20 different tools used by analysts from a day to day basis, resulting in the ability to hire less skilled entry level employees (on average $5/hr less) providing the same level of support.• Managed quarterly employee reviews, progress, areas of improvement and career advancement paths for 25-50 employees per quarter
Isaac Chapa Education Details
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Harvard Business SchoolDigital Health Certification -
St.Edward'S UniversityComputer Information Systems & Business -
Texas State UniversityComputer Science & Business
Frequently Asked Questions about Isaac Chapa
What company does Isaac Chapa work for?
Isaac Chapa works for Simpl Healthcare
What is Isaac Chapa's role at the current company?
Isaac Chapa's current role is Founder | Chief Technology Officer | Investor | Product Innovation | HealthTech & Wellness.
What schools did Isaac Chapa attend?
Isaac Chapa attended Harvard Business School, St.edward's University, Texas State University.
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