• Answering and taking messages on single line telephone. Also answers voicemails daily.• Manages all incoming customer service emails and resolving all quality control issues in a timely fashion.• Manages the monthly auto ship program by updating accounts as requested and charges customers monthly through PayPal.• Fluent in PayPal for credit card charges, refunds, and resolving PayPal disputes.• Complete turnover requests for distributors to be delivered to retailers all over the country.• Complete and email demo invoices to accounting Dept. for payout.• Manage social media pages Facebook, Instagram, and Twitter. • Manages Cherrybrook Kitchen’s sweet rewards program. Also sends out CBK merchandise to customers that send in UPC stickers.• Pack, Make labels, & Ship packages via FEDEX. Also USPS postal runs.

• Archibus proficient for multiple buildings (space inventory, moving requests from site to site, floor drawing updates). Coordinating with over 10 department leaders ~ 300 staff and C-level. • Managed a $10K P-card account for purchasing. Reallocated charges to American Express monthly.• Handled all ordering of supplies for ~ 300 employees.• Global order fulfillment processing of ~ 200 light boxes yearly through Reuters Pictures for 550 sites.• Maintained and supplied 9 copy rooms and 11 conference rooms.• Provide cost savings and green efficiencies (energy savings as member of the TR Green Team).• Created and maintained the Stamford Facility Group on our company-wide intranet. • Learned and utilized new purchase order system – 2014 Q1~ $50K contracts, receipting, paid invoices, and closing POs.• Provided relief receptionist duties: answering and transferring on a multi line Cisco IP Phone, book visitor spaces, validate parking.• Back up support for delivery of mail and packages to corporate staff and executive suite.

• Updated existing Certificates of Insurance; responsible for retrieving new Certificates of Insurances for companies doing daily maintenance on Phoenix Management properties.• Process invoices from coding and approvals to any follow up necessary on any issues with payments.• Heavy filing and organizing using color code methods. Assisted on switchboard. Printed, labeled, and mailed memos weekly. Confidential document destruction.