Ichiro Bakoshi Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

Managed impact to customer regarding organizational change in company. - Ensure on-going project on track and not be affected - Handle customer relationship consistent and minimize impact to business - Accelerate team role and ownership transition better to fit to larger organization

San Francisco Bay Area

Executed customer programs with two major Japanese carriers. - Managed overall business and technical communication with customer - Delivered server and client software releases and helped deployment and integration - Implemented support scheme for carriers and device manufacturesFormed and launched Japan office - Recruited advanced and skilled candidates.

San Francisco Bay Area

• Software project management for Android and Windows Mobile products.
• Launched Android Gaming Smart Phone for biggest mobile operator in Japan as a product software project manager: Managed more than 10+ functional teams in 4 different geological locations, 30+ members total, 5 month.
• Led software integration activity. Managed feature development and software integration schedule. Built new integration process with best practice and coordinated teams in multiple functions. This approach helped.
• Promoted the device locally developed to global organization: Actively participated to global triage and decision making process that made the device as a part of global portfolio. The device was launched on time as.
• Managed software quality: Issue handling process definition, triage and prioritize critical issues, tracking status from open to close. Analyzed product software KPIs and risk proactively to minimize impact to.
• Tool enhancement: Created easy update tool for legacy issue handling system and published to global organization. It reduced 50 percent of software project manager's time for managing records in the system up-to-date.

• Manager of Mobile Internet Browser and Web Widget Framework Software product lines.
• Managed cutting-edge products in very dynamic, fast-changing, and competitive market. Responsibilities including: Business/Technical Requirement Development and Documentation, Competitor Analysis, Market Analysis.
• Enhanced customer satisfaction for existing products that made most of incoming revenue for the company
• Worked for business development with field sales team creating new business solutions, best practices, and licensing models.
• Supported professional service department on technical solution for customers.
• Promoted and recommended products and strategic plans to senior executives.

• Product management for Mobile Internet Browser. Project management for customer projects. Technical account management for device manufactures.
• Managed multi-million dollar customer projects and delivered on time, on budget. Customers including KDDI, Vodafone Global, J-Phone (Softbank Mobile).
• Led multi-regional, multi-cultural teams located among 4 countries, internal and out-sourced groups.
• Managed OEM accounts on licensing and product delivery that generated main revenue stream for the company.
• Developed relationship and kept good condition with international wireless network carriers and device manufactures that secured company’s position in customer from other competition.

• Program Management for WAP2.0 System development project for a Japanese wireless network carrier, required 50+ members for 22 months including proxy servers, application servers, network, and client device software.
• Demonstrated a critical role for entire project planning and execution in Japan. Enhanced project team structure and process. With creative mind and detail-oriented management, successfully launched system on time, on.
• Built a strong team consist of project managers, device integration engineers, and QA team. Led highly motivated team in difficult project.
• Single point of contact between customer and Openwave headquarters. Managed whole communication effective and free from misunderstanding due to language and cultural gap.
• Managed Internationalization and Japanese Localization of client software.

• Built and extended the first production WAP service in Japan working for very small, dynamic, start-up culture environment with less than 10 employees in Japan office.
• Executed a critical role for taking off the first big production system of the startup company. Responsibility including; Sales support, Customer technical support, Deployment project management, Communication with.
• Directly managed project managers as business expanded rapidly.
• Developed product requirement, proposed and implemented localization of product for Japan market so that customer quickly updated their service optimized to local market in short period

• Supported sales of operation monitoring software run on Unix and OpenVMS
• Developed selling tools for sales team to help proposing variety of product suits.
• Accelerated selling cycle by frequent product presentation and training for customer on site.
• Requested new feature to R&D department advocating Japanese customer. Suggested design and/or source codes to developers.

• Expert of OpenVMS, Unix, and WindowsNT programming. Advanced Project Management for server-client system and information system utilizing internet technology.
• Developed and launched Email-SMS gateway product for Japanese biggest wireless carrier.
• Integrated web technology solution to legacy proprietary tree-structured database productPromoted client-server system solution for legacy system user, customers included on Japanese information provider.
• Developed and supported applications and tools for automated warehouse system
• Programming skills: C, C++, Fortran, VAX assembler, MUMPS/M-language, Visual Basic, and other script languages.

M.S.

B.S.