Ivan Rocha work email
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Ivan Rocha personal email
IT professional with experience on application support, test leadership and projects coordination. Developed skills on system deployment, testing, installing and upgrading, as well as financial and process management support.Experienced in providing support for foreign countries' users.As a Business Analyst, my focus is to maintain a good relationship with both the system's users and its developers. I always try my best in bringing value to everyone's work, by improving processes and tools and providing support to them.As a Manager, my main goal is to empower teams and contribute to their professional journeys.
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It Manager - Software Development & Web Applications SupportIbm Jul 2022 - Jun 2023 -
People ManagerIbm Apr 2022 - Jun 2023
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Project Manager Scrum MasterIbm Feb 2019 - Jul 2022Rio De Janeiro, Rio De Janeiro, BrazilAs an Iteration Manager / Team Leader / Project Manager I was able to expand my Business Analyst role, including more Leadership responsibilities, making sure the team is following a steady flow of work, removing bottlenecks and organizing the tasks.
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Business AnalystIbm Apr 2015 - Feb 2019Business Analyst for the North American Contract Applications on IBM Global Financing (IGF).
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Business Support AnalystIbm Jan 2012 - Apr 2015- Focal Point for the Brazil and LA Pricing applications;- Providing support to business users of a worldwide pricing application (e-Pricer), for Latin America, and for Brazil and Mexico pricing management system (FEMS);- Providing support to the Pricing/Sales team, regarding prices, discounts, taxes and local contingencies calculations;- Touching basis with the IT/Architecture teams of both applications and with the users, in order to identify opportunites for improvements on the systems and their processes.- Acting as a Test Leader for improvements on the e-Pricer Application.*e-Pricer is a web application programmed in Java*FEMS is a Mainframe application programmed in PL/1 language
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Project CoordinatorIbm Jan 2010 - Dec 2011- Focal point for e-Pricer LA TxDB Application, developing and providing support for CRM applications (e-Pricer and eOrder/LZSAC), plus providing support for the Latin America Tax Interface.- Coordinating the installation of fixpacks and system improvements on e-Pricer MVS TxDB (transaction database).- Managing administrative tasks related to the support process, as well as providing financial support to the Business Area Manager. - Working on small and medium projects coordination
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Application System AnalystIbm Feb 2009 - Dec 2009- Support analyst for LA TxDB (MVS part of e-Pricer) and LZSAC Feeder to eOrder mainframe applications.- Worked on installation of scheduled improvement MVS fixpacks, test environments preparation for UAT activities and database cleanup process.- Provided online and on-call support for Latin America users, including month and quarter closing periods.- Technical and strategic support to issues related to LA Tax Interface (architecture that includes ePricer LA MVS TxDB, FEMS BR/FEMS MX, Tax Hub and ePricer WW front-end). - Batch run verification and correction
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Pricing Tools Support (Trainee)Ibm Sep 2007 - Jan 2009As a student, worked on the Pricing team (Nowadays part of BT/IT team). Responsibilities included supporting the official IBM Pricing Tool (e-Pricer), for Latin-America geography, user training, new funcionalities analysis, user acceptance tests and fix implementation support. Also provided support regarding HW/SW product and price announcements/updates on the systems, as well as coordinated interlocks with the main upstream applications (PPRF, HPR and RDx).
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Chief Executive OfficerIntactilis - Governança De Processos E Ativos Digitais Jan 2017 - Jan 2018Rio De Janeiro, Rio De Janeiro, BrazilWe created Intactilis to help self-employed medical professionals/dentists improve their offices with elegant solutions, providing them with a suite of tools and giving them expertise on how to digitize their assets and automate processes, so that they could focus on the medical work without having to worry about the technical aspects (building a website, managing appointments, etc). We had the opportunity of successfully deploying our framework on a couple of offices. Work on Intactilis was halted as we still had our day jobs and could not spend more time on this project.
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Computer TechnicianRoberto Garcia Informática Ltda. Mar 2007 - Oct 2007Providing on-site microcomputing support for company and home customers. Wired / Wireless networks' deployment, CFTV installations and computer assembling. Worked with both Microsoft Windows (2000, XP,Server) and Linux Operating Systems.
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Computer TechnicianPrimatecno Informática Jul 2005 - Mar 2007Providing microcomputing support for both Computers and Notebooks (finding solutions and fixing). Computer assembling and retail support, as well as customer relationship duties.
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Computer OperatorInstituto De Idiomas Cota Ltda. (Ccaa) May 2004 - Jun 2005On this job role I was in charge of helping the CCAA students use the computer for research and complete homework assignments.
Ivan Rocha Skills
Ivan Rocha Education Details
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Computer Science -
Fundação Osório -
Colégio BrasileiroFrom C.A To 5Th Grade
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It Governance
Frequently Asked Questions about Ivan Rocha
What is Ivan Rocha's role at the current company?
Ivan Rocha's current role is Problem Solver.
What is Ivan Rocha's email address?
Ivan Rocha's email address is ic****@****.com.br
What schools did Ivan Rocha attend?
Ivan Rocha attended Centro Universitário Carioca, Fundação Osório, Colégio Brasileiro, Instituto Infnet.
What skills is Ivan Rocha known for?
Ivan Rocha has skills like Databases, Business Analysis, Requirements Analysis, It Management, Software Project Management, User Acceptance Testing, Qmf, Project Delivery, Program Management, Ms Project, Project Portfolio Management, Jcl.
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Ivan Rocha
São Paulo, Sp -
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3gmail.com, yahoo.com.br, csn.com.br
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