Ict Infrastructure Expert
Current● Member of Global Voice Integration team, responsible for development of voice infrastructure and services in EMEA and ASPAC regions● Voice network deployments (new sites, relocations, migrations between Avaya and Cisco): HLD/LLD design, BOM, configuration, installation, post-migration support● PSTN to SIP migrations● Audio conferencing solution global deployment● Cost optimization initiatives● Core SBC replacements dedicated for critical Call Centre environment handling 24/7 high volume traffic● Trader Voice services deployments in EMEA, NAM and LATAM regions● Working with following products: Avaya Aura CM, SM, SMGR, MM; Cisco CUCM, CUC, Voice Gateways; Oracle SBC 2600/4500; Nice NIM 4.1, Nice NTR; IPC Unigy● Working in line with the ITIL standard, coordination and delivery of changes to production environment● Cooperating with voice operation teams, engineering teams, network teams, in-country business representatives, in-country telephony providers, product management, project management from around the globe