Mentorloop is an innovative tech start up, offering an easy to use, affordable and intuitive software platform to help client organisations facilitate genuine mentoring relationships.• Working in partnership with a global blue chip technology company to map out their mentor/mentee journey, documenting processes and touchpoints to inform the development of Mentorloop’s digital platform

Delegate Connect offers the world’s leading end-to-end event platform, working with clients to seamlessly plan and deliver hybrid and virtual events via its digital platform.• Project managed a live event on behalf of a national energy provider; planning, executing and evaluating a 3-day Employee Incentive Conference for the company’s top performers:− Managed $350,000 event budget, negotiating with venues, travel partners, suppliers and key note speakers to secure preferential pricing and service levels− Consulted key stakeholders to gather and interpret client requirements, developing a clear vision, scope, budget and agenda for the professional development and social networking event− Demonstrated proactive problem-solving, implementing contingency plans in response to a major weather incident which prevented scheduled outdoor activities− Received exemplary feedback from the client and from delegates regarding their experience• Project managed a 6-day production event with 1,400 surgeons presenting, 600 delegates onsite across 23 conference rooms, and a further 4,000 watching live online:− Navigated complex challenges and ever-changing client demands and deadlines

cievents is an award winning event management agency, working with global clients to deliver unique and memorable experiencess. • Project managed international corporate events for global clients, delivering innovative and memorable customer experiences at large (3,500 people) to medium (200 people) sized events:− Led end-to-end event management, from concept development and budget planning, global travel and logistics, venue and supplier negotiation and contract management− Facilitated seamless event delivery, on site with clients at global destination events, briefing and coordinating all stakeholders, monitoring emergent risks and customer needs and demonstrating agile problem solving to navigate issues and exceed customer expectations • Managed exemplary customer relationships with a portfolio of blue-chip clients across diverse industry sectors, including Banking & Financial Services, Pharmaceuticals, Automotive and Government: − Consulted actively with clients to develop and deliver events strategy, identify emerging requirements and new business opportunities, developing targeted proposals to drive continual growth − Provided clear and transparent reporting to clients, fostering a collaborative approach to success• Managed event budgets of up to $3.5M, delivering the highest quality customer experience whilst driving optimal profitability through active negotiation with vendors and supply partners:− Demonstrated strong financial acumen and understanding of global fluctuations in foreign exchange rates to consistently deliver 5% above profit margin target− Nurtured strategic partnerships with international venues and suppliers, establishing cievents as a preferred client and securing preferential pricing and contract terms• Recruited, led and developed teams of up to 6 direct reports• Led internal change and improvement projects, including implementation and optimisation of Salesforce CRM system and continual business process improvement

Global Event Management ❘ Event Planning ❘ Customer Experience ❘ Project Management ❘ Problem Solving ❘ Operations Management ❘ Client Relations ❘ Account Management ❘ Team Leadership ❘ Contract Management ❘ Contract Negotiation ❘ Budgeting and Forecasting ❘ Financial Management ❘ Cost Control ❘ Risk Management ❘ Business Process Improvement ❘ CRM Systems ❘ Reporting & Analysis ❘ Vendor Management ❘ Venue Management ❘ Organisation and Planning ❘ Communication ❘ Strategic Partnerships ❘ Business Administration ❘ Logistics Management ｜ Corporate Events

Global Event Management ❘ Event Planning ❘ Customer Experience ❘ Project Management ❘ Problem Solving ❘ Operations Management ❘ Client Relations ❘ Account Management ❘ Team Leadership ❘ Contract Management ❘ Contract Negotiation ❘ Budgeting and Forecasting ❘ Financial Management ❘ Cost Control ❘ Risk Management ❘ Business Process Improvement ❘ CRM Systems ❘ Reporting & Analysis ❘ Vendor Management ❘ Venue Management ❘ Organisation and Planning ❘ Communication ❘ Strategic Partnerships ❘ Business Administration ❘ Logistics Management ｜ Corporate Events

Event Planning ❘ Customer Experience ❘ Problem Solving ❘ Client Relations ❘ Budgeting ❘ Venue Management ❘ Organisation and Planning ❘ Communication ❘ Corporate Events

Customer Experience ❘ Problem Solving ❘ Operations Management ❘ Client Relations ❘ Team Leadership ❘ Risk Management ❘ Business Process Improvement ❘ Organisation and Planning ❘ Communication ❘ Business Administration ❘ Logistics Management ｜