Idalia Ramos Email & Phone Number

San Francisco, California, United States

Managed the team, lead the Spanish research groups and relationships, owned the user experienceAchieved 42% word-of-mouth user growth for the pilot product that I developed, from conception, UX research, and design, through implementation and launchIncreased income of 75% of users that participated in the pilotManaged the direction, priorities and scope of the product from zero to oneWorked in close partnership with workers to design meaningful products for themPlanned and conducted user research studies, 1:1 interviews, focus groups and surveys with our Spanish speaking membersAnalyzed and synthesized findings to present them to stakeholders to make data driven product decisions

San Francisco Bay Area

Contract: Creating the first diverse and multi-partner online Swing Dance School. In charge of the vision and redesign of the current website. Creating the end-end experience, branding, visual design, user research, prototyping, testing etc.

San Francisco Bay Area

Led the end to end design of an iOS and Android app that helps users reduce their carbon footprint through lending•Initiated 10+ interviews with users and performed surveys with 100+ users to uncover pain points and needs•Developed information architecture and end-end design process to reduce US carbon footprint by 7,500,000 metric tonnes

Spearheaded design as a founding member of Forte, a mobile iOS application designed to support beginner musicians in learning their notes 40% faster•Increased the app rating from 3 to 5 stars in the App store with new interaction and visual design•Led user interviews and usability testing with Test Flight to collect feedback from 20+ users to improve engagement and retention•Created a design system of 50+ components on Figma that reduced technical debt for both designers and engineers•Managed 2 iOS engineers to ensure proper execution of design, timely delivery, and meeting budget requirements

Remote

Successfully completed several freelance UX consultations with 100% client satisfaction rate•Worked on the internal time tracking application for the businesses. Helped build the component library built with React.js•Implemented design patterns to create consistent experience throughout the application.

San Francisco Bay Area

Teacher assistant in Galvanize's web development course, having been selected as one of my graduating class's top students•Mentored students on React.js, Redux, Node.js, Express, CS fundamentals in Galvanize's (now HackReactor's) 6 month web development bootcamp•Supported students and staff by reviewing and debugging code, grading work, and offering feedback•Taught breakout sessions regarding data structures and algorithms

UX Designer - K12 Online •Redesigned web-app education platform to help simplify the enrollment process for parents reducing completion time by 45%Interaction Designer- Primavista Music Application•Increased music education app downloads by 20% with new visual and interaction design that met accessibility standardsUX Researcher - Kalamuna Agency •Improved Kettering University's desktop admissions process by streamlining the experience for students leading to a 30% increase in admissions•Initiated 10+ interviews and performed surveys resulting in an improved experience for UCSF's website

Oakland Ca

Conducted stakeholder interviews, user research, and heuristic evaluations. Created user stories, persona construction and wireframing for education and health companies.

Cyclone Warehouse, San Francisco

Conceived and organized a magical 1900s Circus, a show, an experience. Bearded Ladies, jugglers, hypnotists and fortune tellers roamed the space, surrounded by shadowboxes and gramophone gardens.This project was a fundraiser for Charity:Water, a foundation that helps provide safe drinking water to 3rd World Counties.As the Creative Director and Project Manager I held the lead in this project, imagining the evening from start to finish. Managed the show and the performers, props, food and drink, the visual design and feel, and all of the interactive experiences in between.

San Francisco Bay Area

Taught large and small sized classes ranging up to 100 students. Mentored small teams and individuals in creativity, musicality and technique. I redesigned the class curriculum to improve dancers performances for one of the largest Bay Area dance schools. Organized several events and workshops to bring the community together.

Developed course curriculums for several different levels of students, adjusting an catered to each track for maximum learning and enjoyment.Taught classes of up to 100 students.Creative Director for events for 300+.

Full Stack Software Engineer

Galvanize is a full time 6-month Full Stack Engineering Program where I logged in more than 1000 coding hours. The program consists.

User Experience Design

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Sigma Theta Psi