Hi, I'm Idalien, a Virtual & Personal Assistant with expertise on Admin, Recruitment, Customer Service, CRM, Web Design, Content Creation and VIP services. After refining my skills in these domains for over a decade, I love combining them and helping companies worldwide grow as a Freelancer.I always aim to work with clients with the same mindset: creative, innovative, and open to learning, exploring, and growing. I'm used to fast-paced environments and am always target-driven.As a freelancer, I love to mix my work with travelling as I do not belong to one place and am always passionate about exploring and learning new things. Book an online meeting through my website, or send me a DM and let’s chat!
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Co-FounderAudiri HealthNetherlands -
Virtual Assistant CoachIdalien Everts, Va Coach Apr 2024 - PresentCity Of Cape Town, Western Cape, South AfricaHelping Virtual Assistants land clients with confidence and strategy.With a background in recruitment, I bring insider expertise to help Virtual Assistants secure clients effectively. I specialize in teaching proven techniques and fostering the right mindset to turn opportunities into lasting success. Let’s transform your client search into a streamlined, winning processwww.idalieneverts.com✓ community building✓ coaching✓ free recourses….& more! -
Virtual AssistantIcevisuals Dec 2023 - PresentNetherlandsSupporting businesses & startups build strong customer relationships and enhance brand reputation. Expertises in customer support, administrative support, recruitment, web design, blogging, content creation and photography.Implementing efficient workflows and tools to streamline processes within Startups.Responsible for quick turnaround time, KPI’s and SLA.Improving customer experience and implementing efficient communication channels. Creating a healthy work/life balance for CEO’s. -
Receptionist FrontofficeResidence Terschelling **** Wellness Waddenresort May 2023 - Jan 2024West-Terschelling, Friesland, Nederland -
Administrative AssistantRkr Recycling B.V. Aug 2020 - Jan 2022Zwolle, Overijssel, Nederland✓ Accountancy;✓ Creating national/ international client accounts;✓ Screening of legal documentation;✓ Receiving clients at the front desk by greeting, welcoming, directing, andannouncing them appropriately;✓ Administration; email/ phone/ digital media;✓ Maintain contact with clients by email/phone;✓ Responsible for the cash payments of clients;✓ Responsible for the daily planning; -
Quality Control SpecialistAbn Amro Bank N.V. Feb 2019 - Jun 2020Zwolle, Overijssel, Nederland✓ Responsible for completing business files for new coming businesses;✓ Initiate improvement proposals within the Quality Control✓ Handling physical, original items and process accordingly;✓ Source of information for different departments;✓ Responsible for checking customer data;✓ Entering customer data in the relevant systems;✓ Responsible for file-creation and archive of SMEs;✓ Communication process via e-mail; -
Vip Guest ServicesDigioutsource Nov 2014 - Nov 2018City Of Cape Town, Western Cape, South Africa✓ Serving our new and existing customers and players through inbound and outbound services across all media. Assist VIP and high rollers;✓ Responsible for VIP accounts up to 3 million EU;✓ Process all incoming and outgoing contacts in a multimedia environment;✓ Bringing forward new ideas into the field of management;✓ Account management;✓ Solve customer issues on all media: Emails, Web chats, etc.;✓ Stimulate different behaviours to improve business statistics;✓ Escalate system issues through the agreed procedure to the appropriate supportteam or manager; -
RecruitmentspecialistCreyf'S Uitzendbureau Jun 2012 - Jan 2014Amersfoort, Utrecht, Nederland✓ Bringing in new companies through telephone acquisition or in person;✓ Maintaining contact with business customers;✓ Carry out payroll administration✓ Drawing up a job profile for a specific vacancy;✓ Selecting and actively approaching interesting candidates who fit the outlined job profile;✓ Conducting telephone conversations and/or face2face with candidates;✓ Conducting exploratory interviews and/or job interviews with candidates;✓ Coaching candidates during the application procedure (career counselling,coaching and performance interviews);✓ Collect, screen and assess incoming applications; -
RecruitmentspecialistTiming Jan 2011 - May 2012Zwolle, Overijssel, Nederland✓ Bringing in new companies through telephone acquisition or in person;✓ Maintaining contact with business customers;✓ Carry out payroll administration✓ Drawing up a job profile for a specific vacancy;✓ Selecting and actively approaching interesting candidates who fit the outlined job profile;✓ Conducting telephone conversations and/or face2face with candidates;✓ Conducting exploratory interviews and/or job interviews with candidates;✓ Coaching candidates during the application procedure (career counselling,coaching and performance interviews);✓ Collect, screen and assess incoming applications; -
Frontdesk-ReceptionistCarnival Cruise Line Mar 2010 - Dec 2010Miami, Florida, Verenigde Staten✓ Responsible for setting up all financial accounts for all guests on board;✓ Responsible for writing reports on all complaints on board and reporting to alldepartments;✓ Giving safety instructions to the guests on board;✓ Customs support on board and on land;✓ Provide training to the new staff;✓ Control of communication between guests and staff;✓ Responsible for all passenger needs and facilities on the ship (2000 pers.);✓ Control of communication between all departments on the ship;✓ Writing and translating the daily newspaper Dutch - English;✓ Maintain contact with guest by means of email, telephone; -
Customer Service AmbassadorShell Sep 2008 - Dec 2009City Of Cape Town, Western Cape, South Africa✓ Organizing, preparing and chairing weekly meetings between Cape Town and the Benelux;✓ Responsible for setting up Key accounts and entering data; (Juice/Gemini)✓ Responsible for all accounts of the Embassy within the Benelux;✓ Responsible for giving courses and updating information within the department;✓ Provide support to sales and account managers;✓ Writing course material for new starters within our department;✓ Innovating new strategies for our embassy clients;
Idalien Everts Education Details
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Interior Design
Frequently Asked Questions about Idalien Everts
What company does Idalien Everts work for?
Idalien Everts works for Audiri Health
What is Idalien Everts's role at the current company?
Idalien Everts's current role is Co-Founder.
What schools did Idalien Everts attend?
Idalien Everts attended Cibap Vakschool Voor Vormgeving.
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