Idaliz Gonzalez Email & Phone Number

Atlanta, GA, US

• Led business transformations for Fortune 500 companies across various sectors, including Financial Services, Healthcare, and Manufacturing.
• Collaborated with clients to identify solutions and crafted business cases aimed at enhancing system capabilities, optimizing efficiency, and reducing operational costs.
• Translated intricate business requirements into seamless, automated technical solutions within Salesforce and other technical platforms.
• B2B software procurement, guiding clients through the entire software implementation lifecycle—from initiation to successful Go-live.
• Led and directed a team of developers, ensuring the timely completion of project deliverables and maintaining high standards of quality across a vast portfolio of projects.
• Developed comprehensive guidelines, manuals, and engaging presentation materials. Maintained documentation throughout project lifecycles and communicated progress effectively to business sponsors, C-Suite executives.

New York, NY, US

• Worked directly with the Chief Marketing Officer (CMO) to align Marketing Cloud strategies with overall business objectives.
• Collaborated with business managers to understand their marketing goals and objectives.
• Designed and implemented Salesforce Marketing Cloud solutions to meet client requirements.
• Configured and customized the Marketing Cloud platform based on business needs.
• Created and managed customer journeys, email campaigns, and automation processes.
• Provided expertise in data segmentation, personalization, and analytics.

San Francisco, CA, US

• Yield management and monetization optimization.
• Gather, compile, and forecast market and economic information.
• Develop and implement new strategies for clientele retention.
• Consult and training of other hosts.
• Implemented automation systems for efficiency.
• Managed short-term rental properties, ensuring a positive and welcoming experience for guests.

Altamonte Springs, Florida, US

• Ensure that patients understand all financial obligations.
• Collect and set payment arrangements for patients, handling urgent financial matters efficiently and effectively.
• Meet or exceed audit accuracy goals, demonstrating meticulous attention to detail even in high pressure situations.
• Meet or exceed monthly sales targets, utilizing strong communication skills honed in the fast paced environment of the emergency room to effectively engage with patients.
• Actively participate in and provide outstanding customer service, applying empathy and patience learned from working in the demanding environment of the emergency room.
• Assists team with reports and projects to maintain team and individual productivity standards.

Winter Park, FL, US

• Coordinate the work of numerous vendors and consultants
• Attend trade shows and perform formal presentations
• Manage project conflicts and resolutions
• Budgeting, scheduling, and maintaining quality control
• Create and respond to Requests for Proposals and Information (RFP) (RFI)
• Measure project performance and progress using software statistical tools

Winter Park, FL, US

• Provide administrative and secretarial support for the President and CIO
• Acting as a proxy for the President and CIO representing them in meetings or high level communications with senior executives
• Initiating and follow-up of action items for appropriate parties
• Organize official meetings and events

• Create marketing campaigns to promote the company’s services
• Meet with potential clients to generate new accounts
• Negotiate service fees and prepare contracts
• Maintain invoices and payment records
• Supervise a crew of up to 30 employees
• Work closely with over 20 clients to ensure customer satisfaction

Winter Park, FL, US

• Receptionist
• Greet and attend to students
• Handle incoming calls
• File student paperwork
• Data entry

Comptia Security+, Cyber/Electronic Operations And Warfare

Master’S Degree, Business Intelligence

Bachelor Of Business Administration (B.B.A.), Health Services Administration

Associate Of Arts (A.A.), Business Administration, Management And Operations

High School Diploma, General Studies

Business Administration Specialist