Idan Firestein Email & Phone Number

Toronto, Ontario, Canada

Build trusted advisor relationships with clients in order to increase product adoption.Work closely with key contacts during complicated, multi-stage deployments.Nurture account retention by proactively engaging with key stakeholders to gain insights,communicate new and improved product functionality, undertake analysis, identifyopportunities for increasing usage, and foster add-ons and upselling.Coordinate, schedule, and facilitate web-based training sessions… Show more Build trusted advisor relationships with clients in order to increase product adoption.Work closely with key contacts during complicated, multi-stage deployments.Nurture account retention by proactively engaging with key stakeholders to gain insights,communicate new and improved product functionality, undertake analysis, identifyopportunities for increasing usage, and foster add-ons and upselling.Coordinate, schedule, and facilitate web-based training sessions and in-person product demonstrations.Identify improvement opportunities that solve technical and/or business issues of varying complexity.Act as an advocate for both the clients and organization to ensure appropriate resolutions.Manage and resolve client issues through collaboration with internal teams, includingproduct development, client solutions, sales, and onboarding.Execute quarterly account reviews (QBR’s) with the client and key Xello staff, including contract status, product visioning, account usage statistics and issue reviews. Show less

Toronto, Ontario, Canada

Toronto, Canada Area

I work with and consult to K-12 educators and administrators at federal, state and district levels, in order to empower them to make a bigger difference in the lives of their students.

Toronto, Canada Area

Toronto, On

iMediaDesigns is a full-service eCommerce and digital marketing agency. We conceive, design, develop and implement enterprise application of any size. We have a wide range of technical competence that spans from simple solutions to complex applications based on various protocols, platforms, frameworks and devices. We provide end to end digital marketing and conversion optimized eCommerce solutions. If you believe your online sales are not where they should be let's connect!

Toronto, Canada Area

Blanc Labs is a Toronto-based digital innovation firm that provides consulting, design, development and data intelligence expertise to enterprise organizations. We help our clients imagine, deliver and accelerate innovative digital solutions that maximize their business growth. Our expert teams and entrepreneurial leaders operate out of four R&D centres across the Americas. I work directly with the VP of Business Development and with the Chief Innovation Officer for all external and… Show more Blanc Labs is a Toronto-based digital innovation firm that provides consulting, design, development and data intelligence expertise to enterprise organizations. We help our clients imagine, deliver and accelerate innovative digital solutions that maximize their business growth. Our expert teams and entrepreneurial leaders operate out of four R&D centres across the Americas. I work directly with the VP of Business Development and with the Chief Innovation Officer for all external and internal projects. Responsibilities:- Content & digital marketing - Using Google Adwords and Analytics to generate leads- Develop digital brand strategy and paid traffic systems for growth - Qualify new leads for project development as the first touch-point- Write and present engagement proposals for potential clients- Prepare and draft the Statement of Work (SOW) and BRDs for all new projects- Work with project managers, product managers, and lead developers to asses and estimate project scope- Write Media advisories and contact selected journalists for Blanc Labs' events- Strategize and execute B2B efforts and content outreach - Plan, coordinate, and execute sales and partnership activities- Product improvisation and product marketing for Blanc Labs internal ventures- Research and identify marketing trends for certain products or services- Aggregate feedback and communicate to product team and senior management Show less

Toronto, Canada Area

- Sales representative for Bell Canada’s Fibe to the Home pilot program- Presented company services to prospects and current subscribers- Maintained clear and accurate operations documents/procedures - Nurtured relationships with customers to ensure satisfaction of services- Interviewed candidates to join Bell’s Business-to-Residential campaign - Trained new team members on product knowledge and basic sales skills- Monitored and communicated production and sales data to… Show more - Sales representative for Bell Canada’s Fibe to the Home pilot program- Presented company services to prospects and current subscribers- Maintained clear and accurate operations documents/procedures - Nurtured relationships with customers to ensure satisfaction of services- Interviewed candidates to join Bell’s Business-to-Residential campaign - Trained new team members on product knowledge and basic sales skills- Monitored and communicated production and sales data to operations manager Show less

Markham, Ontario

- Monitored and tracked media coverage- Helped execute public relations tactics at AMD Kids Development Camp, a community outreach program- Organized and maintained Microsoft SharePoint for the Public Relations Department

Bachelor Of Arts (B.A.), Psychology

Post Graduate Degree, Business/Corporate Communications

Courses: Social Media, Internal Communications, Media Relations, Strategic Communications, Investor Relations, Strategic Communications