A dynamic and highly resourceful individual with demonstrated success and exceptional reputation for delivering exceptional service in work practices and according to specifications. Well versed in Customer Service, Business Development and Administrative Procedures with the ability to grasp new concepts swiftly and adapt to changing business needs. Displays confidence in roles which require high level of diligence, strong team work and thrives in challenging working environments.Core Competencies include: Skilled Negotiation and Communication skills• Excellent Strategist• Customer Needs Assessment• New Client Development• Organization and Administrative Efficiency• Proficiency in Microsoft Office Suite
B-Dara Farms & Moore
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Customer Service RepresentativeB-Dara Farms & Moore Jan 2022 - PresentUyo, Akwa Ibom State, Nigeria
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Community ManagerVerenft Dec 2021 - Jan 2023Key Duties:*. Community engagement and moderation in VereNFT Telegram Community.*. Record complaints/concerns of the members, and address them accordingly.*. Collect community member's feedback and improvements proposals.*. Created a safer and welcoming space for everyone that wants to learn more about VereNFT.* Plan and execute/host AMAs with the community.
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Community Manager(Telegram)Aventus Network Jan 2021 - Jan 2023Key Duties:* Community engagement and moderation in Aventus Network Telegram Community. * Build and execute a strategy to drive community growth and engagement. * Record complaints/concerns of the members, and address them accordingly.* Collect community member's feedback and improvements proposals.* Created a safer and welcoming space for everyone that wants to learn more about Aventus Network.* Established mutually beneficial partnerships with crypto groups and organisations.* Continuously provided the team with input about what's working (or not) in the larger ecosystem. -
Moderator /Community ManagerPigzbe Aug 2018 - Sep 2020Key Duties:• Coordinated with community team for all activities.• Prepared drafts for all reports and performed research.• Maintained work according to official rules and regulations.• Developed and edited all promotional materials for community. -
ModeratorNkor.Io Feb 2018 - Nov 2018Key Duties:• Assisted to promote content on online news.• Monitored and prepared reports for various activities.• Coordinated with teams to provide support to strategies.• Provided update to online sites and Telegram community while moderating members of the community.
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Front Office ReceptionistAries Court Apartment Nov 2016 - May 2017AbujaKey Duties:• Updated files and maintained variety of records such as address books, telephone numbers, vacation schedules, attendance and time sheets, numerical logs, ledgers and client files.• Received and dispatched documents.• Drafted and typed Memos. • Served as the primary point of administrative contact and liaison with other offices, individuals, and institutions on operational and programmatic matters concerning the Office.• Performed various Secretarial/Clerical duties such as documenting, photocopying, mailing and organizing filing system.KEY ACHIEVEMENTS• Implemented streamlined administrative procedures and processes.• Accurately completed assignments and general duties which increased overall efficiency by 40%.• Earned reputation for consistency and timely delivery of work under minimal supervision.
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Front Desk OfficerMarco-Bruno Nigeria Limited May 2014 - May 2016NigeriaJob Description:• Handled complaints, provided appropriate solutions and alternatives within the time limits and follow up to ensure resolution.• Provided accurate, valid and complete information to customers by using the right methods/tools.• Compiled reports on overall customer satisfaction.• Go the extra mile to engage customers.• Resolved customer complaints via phone, email, mail or social media
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Customer Care RepresentativeWinasbet Feb 2012 - Feb 2014NigeriaJob Description:• Handled complaints, provided appropriate solutions and alternatives within the time limits and follow up to ensure resolution.• Provided accurate, valid and complete information to customers by using the right methods/tools.• Compiled reports on overall customer satisfaction.• Go the extra mile to engage customers.• Resolved customer complaints via phone, email, mail or social media
Idara Bassey Skills
Idara Bassey Education Details
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Environmental Education
Frequently Asked Questions about Idara Bassey
What company does Idara Bassey work for?
Idara Bassey works for B-Dara Farms & Moore
What is Idara Bassey's role at the current company?
Idara Bassey's current role is Customer Care Representative/ Front Desk Officer/ Community Manager / Business Development Executive.
What schools did Idara Bassey attend?
Idara Bassey attended University Of Calabar.
What skills is Idara Bassey known for?
Idara Bassey has skills like Front Office, Customer Service, Cryptocurrency, Cryptocurrency Trading, Community Management, Community Development, Community Outreach, Online Moderation, Online Community Moderation, Customer Care Representative, Front Desk, Communication.
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Idara Udoh
Lagos State, Nigeria -
Idara Bassey
Corporate Flight Attendant: Boeing 737- 300/400/500, Emb 135/145 | Cabin Crew Member | Passionate About Customer Service And Safety | Administrative Virtual Assistant | Skilled In Calendar Management | Student Counselor.Nigeria
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