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Ida Pyhämäki is listed as CX | People | Services | Health & Wellbeing at Good Sign, a with 22 employees, based in Finland. AeroLeads shows a matched LinkedIn profile for Ida Pyhämäki.
Ida Pyhämäki previously worked as Service Manager at Good Sign and Customer Success Manager at Feedbackly. Ida Pyhämäki holds Terveystieteiden Maisteri, Terveyden Edistäminen from University Of Eastern Finland.
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As an energetic team player with diverse insight, I am continually trying to find smarter solutions and better ways to operate. My long background in sports has developed my teamwork skills and increased my willingness to work towards common goals. I have a great passion for health and wellbeing and I'm interested in educating myself in those fields. In the future, I am keen to work in customer management and services but especially with people!
Listed skills include Customer Service, Social Media, Teamwork, Communication, and 23 others.
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A career timeline built from the work history available for this profile.
Helsinki
I'm responsible of organizing meetings with named customers, and reviewing and aligning Good Sign and customer roadmaps. I'm taking care of continuous improvement of cooperation between Good Sign and customers. As Service Manager, I'm also overseeing of customer support, development & deployment. I'm the direct contact for customer escalations & feedback while I'm taking care of standard service reporting as well.
As Customer Success Manager, I am assisting with named customer accounts and tasks during which gaining an understanding of how customers operate and the customer experience landscape as a whole. Working to understand and deploy our product to support the customer experience goals of Feedbackly's customers, shepherd them through onboarding and training, provide relevant best practices, content, and resources throughout their Feedbackly lifetime. Besides, I support marketing and pre-sales teams to translate learnings and best practices to be utilized in other parts of Feedbackly’s own Customer Journey.
Helsinki
Assisting with named customer accounts and tasks during which gaining an understanding of how customers operate and the customer experience landscape as a whole. Working to understand and deploy our product to support the customer experience goals of Feedbackly's customers, shepherd them through onboarding and training, provide relevant best practices, content, and resources throughout their Feedbackly lifetime. Besides, I support marketing and pre-sales teams to translate learnings and best practices to be utilized in other parts of Feedbackly’s own Customer Journey.
Helsinki Area, Finland
I worked as a temporary Business analyst via CGI for Nordea Oy, located in Helsinki. In a project related to the new EU regulations, my main responsibility was to collect historical data from various systems in close cooperation with Nordea's business and IT people. The work required precision, knowledge about the banking sector, good oral and written English skills, as well as good skills in MS Office.
Helsinki Area, Finland
I worked as a service advisor at Danske Bank's customer service. I took care of customers' everyday banking over the telephone as well as the messages.
Vantaa
I worked as a raw material purchaser in production control. I verified purchase requisitions and obtained purchased items by forwarding orders to suppliers; monitoring and expediting orders.
Vantaa
I worked as a full-time employee in the food online store in summers 2015 and 2014, and during studies as a part time worker. The work included the collection as well as cashing.
Vantaa
I worked as a raw material purchaser in production control. I verified purchase requisitions and obtained purchased items by forwarding orders to suppliers; monitoring and expediting orders.
Vantaa
I worked in a customer service at the checkout, at the information and children's playground. I collected payments and served customers.
Vantaa
I worked in a customer service at the checkout, at the information and children's playground. I collected payments and served customers.
Other employees you can reach at goodsignsolutions.com. View company contacts for 22 employees →
Sakari Turunen
Colleague at Good SignHelsinki, Uusimaa, Finland
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SW
Saana Wallius
Colleague at Good SignTampere, Pirkanmaa, Finland
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SK
Sanna Kujala
Colleague at Good SignKirkkonummi, Uusimaa, Finland
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KG
Kai Glans
Colleague at Good SignEspoo, Uusimaa, Finland
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PL
Petri Löytynoja
Colleague at Good SignHämeenlinna, Kanta-Häme, Finland
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IK
Iiro Kaukoniemi
Colleague at Good SignHelsinki Metropolitan Area, Finland
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JV
Jenny Vaittinen
Colleague at Good SignHelsinki, Uusimaa, Finland
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KJ
Kari Jukkola
Colleague at Good SignEspoo, Uusimaa, Finland
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HL
Heli Laaksonen
Colleague at Good SignEspoo, Uusimaa, Finland
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JK
Julius Korsimaa
Colleague at Good SignHelsinki, Uusimaa, Finland
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Suuntautuminen: Ergonomian ja työhyvinvoinnin edistäminen Sivuaine: Työ- ja organisaatiopsykologia
Major: Master's Programme in Strategy, Innovation, and Sustainability Minors: Business Analytics & Management (completed in student.
Four-month Erasmus exchange in Sheffield, United Kingdom.
Major: Financial Management & Minor: Economics Graduated November 2017 with distinction due to excellent grades.
Quick answers generated from the profile data available on this page.
Ida Pyhämäki works for Good Sign.
Ida Pyhämäki is listed as CX | People | Services | Health & Wellbeing at Good Sign.
Ida Pyhämäki is based in Finland while working with Good Sign.
Ida Pyhämäki has worked for Good Sign, Feedbackly, Cgi, Danske Bank, and Tikkurila Oyj.
Ida Pyhämäki's colleagues at Good Sign include Sakari Turunen, Saana Wallius, Sanna Kujala, Kai Glans, and Petri Löytynoja.
You can use AeroLeads to view verified contact signals for Ida Pyhämäki at Good Sign, including work email, phone, and LinkedIn data when available.
Ida Pyhämäki holds Terveystieteiden Maisteri, Terveyden Edistäminen from University Of Eastern Finland.
Ida Pyhämäki is listed with skills including Customer Service, Social Media, Teamwork, Communication, Project Management, Sustainability, Digital Marketing, and Microsoft Excel.
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