Bridging the creative, engineering, and operational teams through the design and development of guest experiences shipboard, shore side, and destinations. Developed the innovation charter covering objectives, approach, scope, processes, organization, governance, IP protection, and metrics.

Digital strategy, product development and department-wide marketing-technology stack rationalization. Customer experience (CX) management to drive product road-map. Digital product management and design for pre-booking, pre-cruise, during cruise (HUB app) and post-cruise.

Solution development and delivery for branded web sites, mobile web and applications, call center desktop applications, meeting planner and attendee applications, and guest portal.

Application development and delivery leader for Starwood Hotels branded web sites including online planning, reservation applications, loyalty programs, and interactive marketing operations for Starwood, Starwood Preferred Guest (SPG), W Hotels, Westin, Sheraton, Le Meridien, Four Points by Sheraton, St. Regis, Luxury Collection, aloft Hotels, element Hotels, Tribute Portfolio, Design Hotels and sites for Starwood.jobs, travel agents, meeting planners, and corporate

Director of technical architecture, development, delivery, and operations of travel and tickets commerce sites for Walt Disney Parks & Resorts with $300MM annual sales. Sites include online vacation planning, booking applications, and ticket store applications for Walt Disney World, Disneyland Resort, and Disney Cruise Line.

Application development and delivery leader for the e-commerce sites of Walt Disney World, Disneyland Resort, and Disney Cruise Line.

Technical director and architect of SCADA and operational control systems, industry's first business-to-business|B2B trading system, Internet site, Intranet site, and EDI systems.

Developer and project manager on Internet site, first in the industry. GIS analyst on federal engineering projects including high-speed rail systems and environmental impact statements. IT support for corporate and field offices. Civil engineering on various US projects.

Software engineer for aircraft ground support equipment, aircraft engines, and test cell control units.