Brittany Matthews Email & Phone Number

Portland, Oregon Metropolitan Area

Portland, Oregon Metropolitan Area

A real estate broker with the tenacity to make sure you get what you want from your home buying or selling experience. Let’s chat about your needs and how we can get you into your ideal home. Connect with me today!

Portland, Oregon, United States

• Amidst the pandemic, the Toro Bravo Restaurant Group was dissolved, and the Sesame Collective Restaurant Group was born. During this time, I transitioned into a new role as the General Manager at Mediterranean.
• Manage operations of the restaurant, in and out of service. Provide my staff with a positive and educational work environment. Offer guests stellar dining experiences. Navigate guest-related issues as they arise.
• Led my team to develop a successful patio dining service model that ensures staff feels protected from COVID-19 and confident in their ability to maintain control of a situation that may put themselves or others at risk.
• Manage scheduling and payroll for two of the Sesame Collective restaurants; one for Mediterranean Exploration Company and one for Shalom Y’all Street Food.
• Lead the hiring and onboarding of new staff. Ensure that all new staff members are receiving the proper training and oversee continuous training and education of current staff. Perform performance check-ins and.
• Create and maintain all training documents, cleaning checklists, and guest directed signage.

Portland, Oregon, United States

• I was the first manager hired to work at the new Shalom Y’all Restaurant SE and was essential in its growth into a profitable restaurant. I then transitioned into a role at the company’s flagship restaurant.
• Embraced the Toro Bravo methodology of hospitality and strived to be the best representative of the company’s ideals.
• Managed day-to-day operations of the restaurant. Provided positive and educational hospitality experiences for all guests. As a manager, I took a section of the restaurant while leading the front-of-house staff and.
• Managed payroll, staff scheduling, and time-off requests. I led the hiring of new staff members and played a vital role in the selection, onboarding, and training.
• Oversaw a merit-based performance system and worked to encourage the continuous development of all team members. Created and maintained all training documents. Led staff performance check-ins and menu/beverage.
• Continuously investigated ways to improve the systems and policies of the restaurant to ensure both guest and staff satisfaction.

Los Angeles, CA

• Paramount Coffee Project is a specialty coffee restaurant that is pioneering the Australian cafe model in the United States. I oversaw the Los Angeles location of Paramount Coffee Project with guidance from ownership.
• Managed day-to-day operations of the café. Served guests and worked as a barista when needed (4 years specialty coffee experience).
• Provided continuous menu training to new and existing staff.
• Executed all administrative work for the cafe. Tasks included product ordering, vendor bill pay and relations, cash deposits, light accounting work using Quickbooks, weekly manager meetings, hiring, scheduling.
• Led the cafe to see a 16% increase in sales from 2016 to 2017.