WHO I AMI am a UX for AI expert specializing in conversation design. For over 20 years, I have partnered with companies ranging from the Fortune 50 to startups across diverse industries to research, plan and design conversational AI experiences. I am the founder of outriderUX, a UX for AI consultancy dedicated to ensuring brands build impactful conversational experiences.WHAT I DOI help companies create chatbots and voice assistants that are engaging for the user and turn your customer support organization into a profit center. If you’re a product manager, conversation designer, or product owner, and you want to give your visitors a seamless experience that increases retention and supports business goals, get in touch. I can help you build a new conversational experience or update one that’s not user-friendly or that underperforms. Happy to advise, mentor, or roll up my sleeves and build with you.WHAT MAKES ME UNIQUEFor some, conversational AI is a relatively new field, but I have spent 3 decades working in speech technology, conversational interfaces, UX strategy, design, research and testing.I’ve seen what works, what doesn’t, what’s a waste of money and what makes you money, and I can guide you towards success. After all, as an outrider at outriderUX, I guide my clients and clear the path.WHY IT MATTERSConversational interfaces allow us to interact with technology and with each other through technology. As users and builders it’s our job to make the user experience the best it can be. And we do this with the business goals in mind, so that brands can interact more effortlessly and constructively with customers and users.The result? Users who get value out of customer support, who experience less frustration, and who are more likely to remain customers and rave about your brand to their friends and colleagues. HOW IT WORKSMessage me here on LinkedIn or send me an email at inge@outriderux.com to schedule a 30-minute call to discuss your conversational experience needs and goals, and to see if there’s a fit to work together. If there is, we schedule another call to work out the details.