Ideh Mirshekari Email and Phone Number

Prepare and develop the schedule that presents the plan for execution of the project, consistent with the project requirements and reflecting the total work scope.• Creation of Project Charter and relevant procedures and instructions.• Update the time schedule with the actual status of projects activities.• Risk management of critical path components and schedule, developing mitigation plans where required.• Provide reporting information for both internal and external use.• Participate in and run internal or external project review meetings.• Prepare of accurate tabular and graphical reports accordingly.• Develop daily, weekly and monthly progress and delays reports.• Prepare analytic reports about progress and delay in project/ portfolio level.• Prepare and notice coordination procedure to client/ consultant and contractors.• Prepare various management reports.• Plan, update and control the close out phase of projects.• Assessment project performance and prepare related reports.• Document information and lesson learned of projects.

Managing and coordinating BSS NOC.• Understanding the customer requirements and dealing with other DepartmentLike Back Office, Planning and FLMs to fulfil customer satisfaction.• Ownership of all Critical and Major Issues, Troubleshooting follow up withNSN FO and BO peer to peer departments and Fault escalation handling toOther vendor like Nokia and Ericsson, in order to avoid Company commitmentsAnd SLA (Service Level Agreement) with MCCI.• Monitoring and escalation of all major Network Clear codes and performanceKPI that considerably have impacts on Network Quality.• Making sure that the Quality of Reports are meeting the standards of customerAlong with precision• Providing report to NOC Manager directly and attending in weekly andMonthly Management meeting for strategy planning• Associating in FO engineers Development Plan and needed Training schedule.

Develop and managing MTN Irancell maintenance project..Follow up and Managing all the FM procedures and problems..Resourcing and managing organization chart according customer requirements,• Arrange and Manage the Staff roles.• Follow up and manage to provide all customer’s orders. • Follow up the invoices and payments.• Control and survey all staff reports to customer.• Manage the staff contracts and salaries.• Attend in all Management meetings.

MTN Irancell SVMS Project:ERAN/NRAN fits line monitoring & troubleshooting.Open case in troubleshooting tools and system.Escalation and follow up.provide reports for customer.

MCCI Maintenance Project:Develop and managing customer requirements.Provide related reports and take part at all customer KPI meetings .