Product Manager
Current- Understand customer needs to determine minimum viable product and prepare detailed business plans and presentations for management approval- Create product and marketing requirements to ensure the successful implementation and release of products- Ideate and establish competitive products that support company objectives and growth- Create high-quality user stories with detailed acceptance criteria- Direct multiple products by strategically collaborating with cross-functional teams- Oversee each product to improve speed to market, enhance product quality, determine opportunities, and increase profitability- Assess client and end-user feedback to identify product needs and enhance user experience- Groom and manage backlogs to maintain relevant initiatives, keep the product team up to date, and improve work velocity- Observe industry landscape and trends to create solutions that sustain high-performing, competitive products- Work with Marketing and PR to prepare products for launch and showcasingNotable Accomplishments- Introduced our flagship mobile application with over 1.5 million downloads responsible for 40 million in direct revenue- Led initiative to upgrade company back-end infrastructure resulting in increased performance across all sites, mobile applications and a reduction in service calls- Expanded our industry-leading database by introducing an online community to crowdsource OBD vehicle repair knowledge from automotive professionals - Increased monthly website traffic by 5,000 unique visitors, reduced service calls by 20%, and improved product sales by implementing a web-based product application chart- Implemented automated solutions to ensure compliance with the California Consumer Privacy Act (CCPA)
