Idem Eyamba-Idem, M.B.B.S, Lmcc Email and Phone Number

Assist the client care specialist with the individuals in the facility. Create support plans, draw up risk assessments and individual goals. Train staff on client management and documentation. Submit weekly reports and progress reports.

Developed strong and trusting rapport with patients to facilitate smooth, quality care. Maintain clean and well-organized environment for client happiness and safety. Improved patient outlook and daily living through compassionate care. Aided with mobility and independence for disabled individuals and continually monitored safety. Tracked and reported clients' progress based on observations and conversations.

Documented patient intake and dietary requirements and aided with feeding and monitoring as well as information in patient charts and communicated status updates to the interdisciplinary care team. Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements. Responded to patient alarms and needs-assessment requests to identify the course of treatment. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellnessPerformed preliminary physical tests to accurately record results in patient history summary. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Scheduled appointments for patients via phone and in person leading to more patients turn out Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Educated patients about medications, procedures and physician's instructionsShadowed medical specialists through rotation work with different departments. Developed and maintained good rapport and cooperative working relationships with providers and staff. Assisted nursing staff in prepping patients for examinations or procedures. Recorded patient charts in management system. Prepared exam and treatment rooms for patient and physician use. Recorded daily notes on patient's condition in electronic medical record systems. Documented patient concerns in medical record for physician review. Initiated assessments and plan of care for patients in conjunction with med

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly serviceAnswered 60-100 incoming calls and emails, providing frontline customer support or assistance with product and service transactions Remained calm and professional in stressful circumstances and effectively diffuse tense situationsDeveloped strong customer relationships to encourage repeat business