Ismail Demirdogen Email & Phone Number

Istanbul, Tr

Istanbul, Turkey

Works with: CFO, CEO, Global Network, Medical Office, IT, Group Tax, Group Risk Management, TreasuryLeadership to: Local cost containment and assistance team, consultants in tax, accounting and reporting, IT, HR, Quality and operational excellence, medical doctorsTaking over responsibility of establishing Falck Global Assistance (FGA) Turkey set-up. FGA provides medical, security and safety assistance to international travelers and expatriates on behalf of insurance companies, government agencies, NGOs or multinational B2B clients. Core responsibilities are:- Market analysis and strategy development, - Set-up and overall management of local FGA operations, - Overall planning and execution of legal entity incl. legal, tax, finance, accounting, - P&L responsibility, - Development and management of provider’s network, - Development and execution of expansion plan for neighboring regions, - Keep in close relations with business partners, key accounts, clients and prospects to ensure market-driven and customer-oriented positioning of FGA. - Tendering, M&A acquisitions and green-field growth activities, - Cooperate and team-up with Falck Group members to create and benefit of Group’s synergy on management, quality, commercial and resource subjects. - Become an ambassador for FGA and Falck Group, with a responsibility to promote a positive image of the business at all times.

Istanbul, Turkey

Reports to: EVP, Falck Emergency Europe (EME)Works with: CFO (EME), Group Medical Office, Clinic Knowledge VP, Group IT, Group Tax, Group Risk Management, TreasuryLeadership to: Local clinic team, consultants in tax, accounting and reporting, IT, HR, Quality and operational excellence, design and architectures, Taking over responsibility of establishing Falck Clinics in Turkey as a part of global expansion strategy. The project launched to reach 48 locations, 1,750 employees, and €150m turnover, incl. occupational health, and home medical services, in 10 years period from scratch. Core responsibilities are:- Assessment of Turkish clinic market and development of clinic concept and strategy,- Preparation of business plans, budgets and implementation and - Pricing and ramp-up analysis,- Set-up of the first clinic on greenfield basis , - Location analysis and rent, design and refurbishment of clinic building, - Acquisition of clinic licenses, equipment and hiring medical and administrative staff,- Development of marketing communication strategy,- Evaluation and selection of suppliers, such as clinic management software (HIS), design office, advisors for HR & Quality management, marketing agency, accounting, tax & IFRS reporting,- Identification of potential acquisition targets,- P&L and capex management,Clinic project has been revised on a global scale and first clinic established in Bursa, Turkey is sold to and operating by a local player now as of April 2016.

Istanbul, Turkey

Acting as deputy of the Danish Country Manager for development of Falck’s operation in Turkish market. Managing projects and relations with Government authorities, Ministries, private and public entities and institutions. Exploring acquisition and joint venture opportunities with public/private organisations. Core responsibilities are:- Assisting Country Manager especially but not limited to commercial, market, customer and administration related issues,- Preparation of country budgets,- Managing daily operations including relations with banks, legal offices, financial advisors, insurance brokers, and others.- Preparation of Papers and Reports in relation to the acquisition of local companies,- Negotiation and contracting with 3rd party providers and suppliers,- Represent Falck Turkey and Falck Group at events and promotional activities, as and when required, maintaining a professional and positive image at all times,- Increasing Falck brand awareness and level of understanding of services provided by Falck to prospects, clients, Government authorities, and customers,- Ensuring business runs efficiently within the budget,- Development and analysis of opportunities in the market,- Introduction of Falck to potential clients, providers, Government agencies and media,- Participate Falck Group’s internationally formed business development, sales, marketing and quality management teams to strengthen Group’s position in the market globally,

Istanbul, Turkey

As a consultant, contributed to- Establishment of Turkish subsidy of Falck Danmark A/S.- Selection of providers (law office, accounting, )- Office set-up,- Market research,- Planning and strategy development

Chisinau, Moldova;

Lived in Moldova in 2008 and in 2009. Provided consultancy and local business support services to international companies (willing to do) or doing business in Turkey, in Moldova and in Russia.

Istanbul, Turkey

My core roles in RedStar Group as a marketing and project development manager were developing and implementing new projects as well as managing current projects and clients. Other core roles were coordinating customer satisfaction surveys and marketing activities, acting as a corporate speaker and managing media relations, as well as improving partnership with other partners. In addition to my core roles, I took the following roles: participation to cross-functional work groups as a team leader or as a team member, acting as a deputy of CEO on assigned tasks, hiring of a new staff for key positions, contracting with key service providers, continuous improvement of the Group within the framework of ISO 9001:2000 Quality Management system, and development of work flows of group’s call center.

Istanbul, Turkey

My core roles in RedStar Group as a marketing specialist were preparing proposals, project cost calculations, and presentations. Other core roles were implementation of customer satisfaction surveys, coordination of PR materials. In addition to my core roles, I took the following roles: participation to development of new intranet portal, improvement of project development and management processes, preparation of project specific guidelines, and work flows.

Izmir, Turkey

My core roles in RedStar Group as a cost containment officer were performing daily assistance requests of the clients and running the chain of logistics of services provided. Insured’s assistance requests vary from problem solving, cost containment, arrangement of medical evacuation, hotel booking, and ticket arrangement. In addition to daily tasks, management of service provider network, executions of negotiations, cost analysis, and reporting tasks were performed.

Master'S Degree, Marketing

* Survey study of “hospital selection criteria for patients” conducted. * Marketing in healthcare and in service industry studied.

Bachelor'S Degree, Business Administration And Management, General

* Major of marketing completed. * Studies in marketing research, consumer marketing and marketing communications executed. * TEV National.