Brendan Knight
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Brendan Knight Email & Phone Number

Senior Customer Experience Designer at Kiwibank
Location: Porirua, Wellington, New Zealand 10 work roles 1 school
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Current company
Role
Senior Customer Experience Designer
Location
Porirua, Wellington, New Zealand
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Who is Brendan Knight? Overview

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Quick answer

Brendan Knight is listed as Senior Customer Experience Designer at Kiwibank, a with 2592 employees, based in Porirua, Wellington, New Zealand. AeroLeads shows a matched LinkedIn profile for Brendan Knight.

Brendan Knight previously worked as Service Designer at Ministry Of Justice - New Zealand and Industrial Designer at Goodnature. Brendan Knight holds Bachelor Of Design (Hons), Industrial Design from Massey University.

Company email context

Email format at Kiwibank

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Kiwibank

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Profile bio

About Brendan Knight

Kia ora! I'm an industrial designer and researcher with 9 years of experience, focusing on design strategy, customer and user research, human-centered problem solving, and delightful design outcomes. Why design? It's (for) the people! Everything about design for me is creating to serve people better. Innovation has been a core part of every role and business that I've worked within, and a significant focus of mine has been continually communicating user needs and the necessity of solving human-centered problems to create business value and market differentiation.Using both traditional design and research methodologies to develop designed solutions; innovation frameworks and strategic mapping to consider the landscape and climate to ensure solutions are considerate of the surrounding state of play. These methods help lead decisions that are less inwardly focused and instead look out to the world and consider what has been, what is, and what might be. Lastly, none of this happens in isolation. I believe in constant collaboration in order to continually challenge my own thinking and ideas. Without the wonderful people I've worked with, none of the above would have happened, and it's why I truly believe in building trusting relationships within teams that affords the space to elevate everyone.

Listed skills include Teamwork, Product Design, Model Making, Industrial Design, and 19 others.

Current workplace

Brendan Knight's current company

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Kiwibank
Kiwibank
Senior Customer Experience Designer
Porirua, Wellington, NZ
Website
Employees
2592
AeroLeads page
10 roles

Brendan Knight work experience

A career timeline built from the work history available for this profile.

Senior Customer Experience Designer

Porirua, Wellington, Nz

Service Designer

Wellington, New Zealand

Service designer for Te Au Reka.Developing the move from the paper-based justice system, to a modern digital system to allow greater accessibility, less harm caused, and more timely justice processes.

Industrial Designer

Wellington, Wellington Region, New Zealand

Design and project lead within the Product Development team. Working alongside design, engineering, software, and ecology teammates to solve a mixture of user experience and technical problems. A core part of this role involved moving from concept to design freeze - where a number of highly technical problems needed to be solved robustly and in consideration of the end user. This resulted in patents and design registrations being filed for the project, with quite novel solutions for both the technology and aesthetic being achieved. User interface design and usability testing was undertaken to ensure the design solutions were robust, as well as extensive technical testing of the internal mechanisms to ensure a long functional life of the product while still maintaining its class-A humane status.Alongside this a companion app was developed and I lead the design requirements to ensure it would deliver on the core user need for the new product, while maintaining and elevating the existing user bases experience. Both continual-development CAD and final tool-ready CAD models were developed and delivered to the toolmaking partners, with minimal changes required before achieving tooling sign-off.

Aug 2021 - Feb 2024

Industrial Designer

Auckland, New Zealand

A designer of new laundry appliances for local and international markets, including interface design, aesthetic prototyping, CAD visualisations, and documentation for suppliers, manufacturers and internal teams.

Nov 2019 - Jul 2021

Industrial Designer

Auckland, New Zealand

Lead the development of exciting new products for the world of craft spirits. This involved market and user research, brand strategy, conceptualisation and presentation of market, user, brand, and business needs. I visited and helped vet overseas manufactures, sketched, modelled, prototyped, validated new product ideas, and collaborated with mechatronics and software developers, chemists, brewers, and engineers. I also instigated and lead an internal sustainability initiative for New Product Development, as well as built design capability within the New Product Development team.

Feb 2018 - Nov 2019

Industrial Designer

Wellington & Wairarapa, New Zealand

Worked on high performance furniture. The role spanned the entire design process; conceptual development, model making, prototyping, Solidworks development, tooling review, user testing and trialing, standards testing.

Mar 2016 - Dec 2017

Designer And Workshop Technician

Te Mahi Ltd

Miramar, Wellington

My role involved producing designed 3d models and drawings for CNC output, CNC operation and the subsequent assembly of fabricated joinery, concept visualisations, casting and prop building, art installation, paint effects, and spray painting in a range of industry finishes.

Aug 2015 - Mar 2016

Visiting Tutor

Wellington & Wairarapa, New Zealand

Classes I tutored were Digital Fabrication, Modelling and Prototyping, and two core Industrial Design papers; one was innovating with food in a New Zealand context, and the other an introductory paper for first year students. I taught skills regarding: 3d modeling, CAD work, 3D printing, modelling materials and techniques, the design process, and identifying markets and user needs.

Feb 2015 - Aug 2015

Freelance Industrial Designer

Freelance industrial design project which involved generating sketch concepts, clay developments, and ultimately a final CAD model to be printed and painted by the client for an overseas trade-show.

Apr 2015 - May 2015
Team & coworkers

Colleagues at Kiwibank

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1 education record

Brendan Knight education

  • Massey University
    Massey University
    Industrial Design
FAQ

Frequently asked questions about Brendan Knight

Quick answers generated from the profile data available on this page.

What company does Brendan Knight work for?

Brendan Knight works for Kiwibank.

What is Brendan Knight's role at Kiwibank?

Brendan Knight is listed as Senior Customer Experience Designer at Kiwibank.

Where is Brendan Knight based?

Brendan Knight is based in Porirua, Wellington, New Zealand while working with Kiwibank.

What companies has Brendan Knight worked for?

Brendan Knight has worked for Kiwibank, Ministry Of Justice - New Zealand, Goodnature, Fisher & Paykel Appliances, and Bevie.

Who are Brendan Knight's colleagues at Kiwibank?

Brendan Knight's colleagues at Kiwibank include Judy Walsh, Darren Johns, Kerry Gonzales (Mclees), Ma Teresa Zalamea, and Aasta Macrae.

How can I contact Brendan Knight?

You can use AeroLeads to view verified contact signals for Brendan Knight at Kiwibank, including work email, phone, and LinkedIn data when available.

What schools did Brendan Knight attend?

Brendan Knight holds Bachelor Of Design (Hons), Industrial Design from Massey University.

What skills is Brendan Knight known for?

Brendan Knight is listed with skills including Teamwork, Product Design, Model Making, Industrial Design, Product Development, Idea Generation, Sketchmodelling, and Photography.

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