Continued to keep NetSuite running while supporting a 200 user Dynamics 365 for Finance and Operations implementation with process mapping and documentation, business analyst and system administration.

Architectured and released a 500% performance increase in our NetSuite order processing by using SuiteScript 2.0 allowing us to process our monthly subscription orders in NetSuite.Leveraged NetSuite Support Cases for all customer service contact methods. Customers were automatically updated including a survey when the case was closed. Used hierarchical categorization along with custom fields to capture trends.Implemented Avalara which included adding the ability to handle returns along with automating our complex use tax scenarios that could be imported directly into Avalara's portal each month.Took over support of NetSuite from our initial system integrator which also met I became the NetSuite developer for all of our customizations including integrations with Magento and our 3PL.Successfully led the web team for our major rearchitecture that enabled our subscribers to customize their monthly boxes along with providing a hardened stack that would scale for our growth.Reduced the time that a new team member spent setting up their environment from a week to under 2 hours.Reported directly to the CEO of a Maveron and Andreessen Horowitz backed omni-channel beauty brand.

Designed and implemented an extended Magento checkout process to enable the selection and sign up of health insurance that was used by 30 private Obamacare (ACA) exchanges.Reduced the time to go live for each health exchange implementation from 8 months to 1-2 weeks.

Managed their international (44 locales) Magento e-commerce B2C site and other online properties.Reduced the product import translation process from days to under 3 minutes per locale.Implemented custom checkout module that doubled the conversion rate.Found solution to implement enhanced 3D product views at 1/50th the cost.

Core member of the remote engineering office where I focussed on their commerce platform.Responsible for the data migration and renewals for their Magento Enterprise implementation.

Magento development and support for a 10+ million user site.Developer on new in-house commerce solution for selling digital goods.Developed an AWS support tool to help identify and maintain over 100,000 images.

Zend Framework application development throughout the model, view, and controller areas with AJAX enabled shared and personal connections widgets along with Liberal and Conservative Quiz and Candidate Match.Infrastructure troubleshooting with RightScale, Amazon EC2 and S3, RabbitMQ.Set up a Selenium Grid test architecture with Selenium RC, TestNG, ReportNG, Java.

Helped them understand that their existing code base was not where it needed to be in terms of quality, manageability and scalability which triggered a rewrite of the application.Refactored code libraries along with along with database which involved reducing database tables by over half.Added additional functionality including a configurable permission system and an object oriented reporting system leveraging Zend Framework.

Built custom data-driven websites for small and medium businesses on the LAMP stack.Designed and implemented a real estate website solution for Gateway Realty with 4 offices, 120+ agents, and 100,000+ listings automatically updated from 4 different MLS sources.Updated our item management solution to be completely object oriented and added Paypal integration and shipping cost estimation with both priority and standard deliveries.Designed and implemented a Restaurant Delivery Service (RDS) solution for Dinner Delivery Plus with 80+ restaurants including order history and group orders.Created a CMS solution with both audio and video for a local nonprofit.

Served on the board of directors when it was a non-profit called the Kirkland Business Association.I was also awarded "Volunteer of the Year" in 2018.

Consumer Bank Planning and Franchise Development division liaison to Corporate Information Technology.Was promoted to Senior Business Systems Analyst right before the departmental reorganization.My biggest contribution in the dozen projects I was involved in was directing them away from a failing project and to an externally hosted solution.

Supported small businesses with their information technology needs.

Responsible for all aspects of their information systems including personnel, software, network, and PCs.Identified and addressed issues with information systems and procedures.

Successfully performed in a broad range of roles and responsibilities and therefore was promoted from Programmer/Analyst to Analyst to Senior Analyst.Responsible for all (~ 115) the reports on three billing projects at AT&T Wireless.Crucial in reconciling data and redefining process at GST Telecommunications, Inc.Created marketing presence for Internet Explorer 4 on Microsoft.com.

Designed and developed a complete closed loop Materials Requirement Planning (MRP) software package and licensed it to three companies.

As the sixth person hired, I tested for all three full-time developers, developed automated load and data integrity test scripts, and worked on the localization and import/export functionality code.

Administered and troubleshot a Windows-based Ethernet LAN and performed the routine operations and maintenance of a multi-node DEC-VMS network.

I improved and maintained the computer lab.