Idil Erenler Email & Phone Number

My role in this position is to manage projects requested by business groups and developed by vendors or internally. Responsibility includes objective setting, overall planning, managing teams in matrix organization, effective reporting, flagging and finding solution of issues.Major Projects: - PCI DSS - Customer Experience Management Programs - TTNET Ortak Kota Project - TT Group Synergy Projects - IT Disaster Recovery Project - IVR Enhancement Project - Mobile Learning Platform Project - Next Generation Billing System Upgrade, MiddleWare Integration Project

In the given period, AVEA went through major changes and Operations, Operational excellence became one of the main focuses. In this period of fast changes, need of a project manager to represent whole IT Operations on on-going project being run by Solutions teams or to lead projects directly by Operation itself became vital for the company. I had carried this evolutionary responsibility in difficult times and helped or took full responsibility in realizing some major projects of AVEA.Major Projects: - Technology Business Process Management Project - Middleware Oracle Service Bus Migration Project - Dealer System Hardware Migration Project - Middleware Infobus Hardware Migration Project - Information Lifecycle Management Project

Billing / Charging systems are core of any Communication Service Providers (CSP). Since the systems are integrated almost to all external or internall business services, interacting with many IT services. Working in this area and taking different operational responsibilities helped me to understand how the organization of a CSP works, both in terms of business and technology.Besides, I have leading role in defining International Roaming(IR) rules settings, IR billing and charging applications, roamers, solving inbound and outbound customer billing problems, billing testing before commercial openings with roaming partners, producing, transferring and monitoring of interoperator commercial billing files, reporting and tariff checking of billing files, relations with Data Clearing House.

Working in Nortel Netaş, one of the main telecomunications provider in world and Turkey helped me to understand how a product/solution creation end to end, besides strong technical skills I developed in product verification and testing. I mainly worked in the areas of protocols (#7 (TUP and ISUP), R2 signalling protocols, ISDN applications, subscriber services, line and trunk metering, tone measurements in DMS systems.Having a well established cultural values, Nortel Netaş helped me to develop strong understanding on cooperate conduct, team work and cooperation and communication which helped me later in being a good project manager.

It was a good experience to start my career as to be from first young engineers in a new established R&D center in a production company. I was designing and testing HW and SW of microcontroller based power electronics devices.

Education record

Electrical&Electronics Engineering