• I implemented hospital information systems in five healthcare facilities, comprising multi-super speciality hospitals and medical colleges, with success. Throughout the implementation process, I executed data migration and cleaning using a range of data manipulation techniques and Microsoft Excel functions like lookups, delimiter manipulation, and source location modification. Additionally, I conducted data analysis on comprehensive datasets using Microsoft Excel and Power BI to meet the… Show more • I implemented hospital information systems in five healthcare facilities, comprising multi-super speciality hospitals and medical colleges, with success. Throughout the implementation process, I executed data migration and cleaning using a range of data manipulation techniques and Microsoft Excel functions like lookups, delimiter manipulation, and source location modification. Additionally, I conducted data analysis on comprehensive datasets using Microsoft Excel and Power BI to meet the customer's requirements. This facilitated the management in minimizing customer waiting time and paper consumption.• I utilized Birt Studio and Pivot tables to produce various reports for the supply chain management and finance teams. The reports helped the management to analyze stock purchases and product management by comparing different products.• I managed multiple projects simultaneously and used Microsoft Visio to create user training documentation. I conducted formal training classes to instruct clients on software operation and maintained excellent relationships with them by offering on-call and virtual support. Show less

• Delivered reliable support for all software system (HIS) and entire hospital hardware peripherals in the institution and provided 1st line support to the entire team, Maintained high availability of infrastructure through enterprise-wide planning, testing, implementation and support. Planned and implemented upgrades to system hardware and software after successful negotiations.

• As a member of the network support team, I was responsible for maintaining both the hardware and software components of the network. This included assisting in the installation and upgrade of servers. Additionally, I collaborated with other teams to support new network installations and developed cross-functional solutions in alignment with business strategies. To ensure efficient management of network systems, I managed and documented operational procedures.