At Academica, I work with teams to improve education and operations, collaborating with stakeholders to create and implement policies that support our schools.-Collaborate with Academica teams to improve education and operations-Work closely with stakeholders to develop and implement policies aligned with school goals-Provide support and guidance to ensure effective execution of initiatives-Contribute to the development and implementation of strategic plans for continuous improvement

At the center of a Wellington education are the faculty and administrators who encourage, inspire, and celebrate the discoveries our students make every day. Our Board of Trustees provides invaluable guidance, oversight, and vision.Committee Service: Governance

The Wellington Alumni Association Board's mission is to foster and maintain relationships between the alumni and The Wellington School through, among other things, the organization of social, professional and philanthropic activities and events designed to further interaction among the alumni and encourage involvement with Wellington.

Lead post-M&A organizational coherence by developing new business, retaining existing clients, modeling world-class service and providing unvarnished high-value counsel to decision makers.-Increased Client Success: Led the adoption of Salesforce CRM, boosting customer engagement and driving a 183% increase in revenue year-over-year-SaaS Product Expansion: Directed SaaS platform rollouts across client bases, achieving a 20% increase in product adoption and usage rates-Customer Retention: Strengthened client relationships with 150+ stakeholders, improving client retention by 30% through proactive SaaS solutions and tailored client success plans-Metrics-Driven Client Success: Implemented client success metrics (NPS, CSAT), leading to a 15% improvement in customer satisfaction and increased client loyalty-Operational Efficiency: Reduced SaaS implementation time by 25% through enhanced onboarding processes, improving client experience and scalability

Responsible for business development, organizational strategy and growth.Result of leadership: startup exit/private equity acquisition.

BRIGHT was created to transform exceptional leaders from all backgrounds into PreK-12 administrators equipped to lead turnaround in high poverty schools throughout Ohio. The President and CEO guides the organization into the future, serving as a strategic advisor with key stakeholders in the Office of the Governor, the Ohio General Assembly, university partners, policy experts, internal board of directors, national lobbyists, school board members, mayors, members of city council, and grassroots community organizers.-Spearheaded fundraising efforts, crafted organizational vision, and built high-performing teams to champion Ohio's underserved children-Overcame political and status quo resistance to secure $11.5 million in public and private funding for a statewide non-profit-Established impactful partnerships with key stakeholders including the Ohio General Assembly, Governor's Office, Higher Education, PreK-12 Education, and Ohio Business Roundtable-Led the recruitment, training, and deployment of 60 leaders into key educational roles, driving significant improvements in student achievement across Ohio's high poverty schools-Unanimously appointed permanent President and CEO by the Board of Directors after five months as caretaker

-Appointed as Interim President and CEO by Board of Directors to provide continuity during key period of transition-Promoted from Chief Operating Officer after 11 months of service

As Chief Operating Officer, I was responsible for the daily administrative and operational needs of the organization.-Oversaw strategic planning to take BRIGHT from implementation to sustainability and scale-Responsible for relationship management with constantly expanding partnerships and stakeholders while building capacity in BRIGHT’s areas of influence and reach within the Ohio and national PreK-12 education ecosystem-Operationalized scaling of program footprint throughout Ohio to include ~45 partner schools districts and networks-Ensured fiduciary compliance over $11.5 million public and private funds, certifying full reporting transparency while actively developing alternative funding opportunities-Based on performance and deep sector knowledge, nominated and affirmed by predecessor and Board of Directors to serve as Interim President and CEO after nine months

As Operations Director, I helped create--and ultimately executed--the organization's strategic plan, taking BRIGHT from concept to full program implementation.-Collaborated with CEO on process/policy design and execution, supporting effective change management-Managed evolution, integration, and maintenance of all organizational systems, including Salesforce and integrated applications-Oversaw organizational financial priorities, including budget creation and forecasting model development-Identified high-priority topics for board input and managed creation of draft materials for quarterly board meetings-Pinpointed opportunities to engage board members on strategic issues and provided follow-up support between meetings-Served as resource for all teams in "Impact & Sustainability Advisor" role, providing analysis and strategic consultation-Promoted to Chief Operating Officer in 10 months

As Senior Consultant, I was recruited from California to lead the team responsible for due diligence and study in preparation for a formal recommendation of concept suitability/viability.-Responsible for programmatic development and relationship management, overseeing growing partnerships and stakeholders while building capacity-Forged strategic approach to meet organizational goals and implement tactical efficacy in scaling program footprint throughout Ohio-Proactively tackled early challenges and resistance to BRIGHT concept by creating and facilitating focus groups, converting opinions among key influencers-Promoted to Operations Director in 15 months

As a Coach, I have mentored and motivated hundreds of Wellington scholar-athletes over 20 years of service.-Coached boy's lacrosse and soccer teams at middle and high school levels-Led teams to Ohio High School State Championship in 2019 and District championships in 1998, 1999 (middle school soccer), 2016, 2018, and 2019 (high school soccer)-Cultivated a culture of gratitude, trust, teamwork, accountability, commitment, and respect-Educated players on game rules and developed strategic understanding and tactical skills

As Marketing and Communications Director, I grew revenue by leveraging Bella Saratoga's exceptional cuisine, service culture and historic landmark location amid the foothills of the Santa Cruz mountains.-Increased revenue through strategic leverage of Bella Saratoga's excellent cuisine, nationally-recognized historic atmosphere and impeccable service culture-Added breakfast hours, new menu selections and key growth in banquet and catering business which increased revenue by 26% over tenure, with store performance sustainably growing since departure-Launched branding, marketing and communications strategy including successful guest engagement program via social media and local canvassing campaign-Created online (web, yelp! Facebook, twitter, OpenTable) presence-Revitalized and honed service culture through creative assessment and mentorship improving guest delight and loyalty

Asurint provides criminal background investigative and verification services for medium and large organizations throughout the world.-Responsible for developing partnerships with public and private corporations--including government entities--in the Pacific Northwest market (Alaska, Washington, Oregon and Northern California).-Built prospect pipeline and market awareness resulting in significant turnkey growth of $4 million in sales.

As a Consulting Partner and Investor, I led the viability study of a nationwide restaurant concept. Responsible for due diligence, competitive intelligence, industry familiarization and analysis.

As a Brand Communications Manager, I was the company's key evangelist and storyteller-in-chief. -Key early team member, instrumental in growing organization to global leader managing $1.3B in contracts-Established mission-obsessed culture through effective communication and team-building-Managed $3M Branding, Communications, and Marketing budget, fostering relationships with international stability operations and social action-centered organizations-Developed comprehensive internal and external communications strategies, reporting progress to C-Suite and Board of Directors

As Deputy Director, I was responsible for day-to-day operations and staff. My mission was leading our team in lockstep with client requirements, ensuring delivery of the best translator/interpreters available.-Appointed to build and manage largest pre-deployment training facility for translators-interpreters, supporting $763M language support contract, key to winning proposal-Demonstrated adept, calm decision-making during high organizational uncertainty, leading to exemplary performance and maximum award fees on company’s largest contract for four consecutive quarters-Oversaw day-to-day operations and up to 300 staff, managing human resources, training, medical processing, document exploitation, logistics, subcontractors, and counter-intelligence screening-Led mission to ensure synchronicity with US Department of Defense requirements, delivering best military translator-interpreters trained for global deployment-Orchestrated communication across departments, ensuring process continuity, mission focus, and adherence to strategic initiatives; vital liaison for US government client; created cost-saving programs saving taxpayers $2.5M/year; wrote protocols enabling unprecedented contract performance, preparing over 750 vetted translator-interpreters; promoted to Brand and Communications Manager after one year

As Project Manager, I led candidates through an exhaustive qualification process in their pursuit of employment as civilian translator/interpreters working with the US Army in Iraq and Afghanistan.-Achieved highest-in-category 89% deployment rate with major US Department of Defense provider, leading to additional task orders and optimized contract positioning-Led language testing and training modules as lead instructor-Managed medical and security screening, including counter-intelligence preparation-Promoted to Deputy Director after eight months

As a Recruiting Specialist, my mission was to find and recruit qualified individuals for the mostdifficult language and security requirements within the Language and Intelligence Services space.-Recruited highly qualified individuals for challenging language and security roles, surpassing goals-Self-cultivated aspirant pipeline resulting in 26 overseas deployments, exceeding quota by 34%-Coordinated and managed 35-75 linguist candidates through hiring, optimizing security clearance-Developed Midwestern US strategy to discover and develop homegrown candidates-Scrutinized applications, verifying biodata and experience against position profiles-Promoted to Project Manager after nine months

By performing several FOH and BOH functions (host, valet, server assistant, expeditor, food-runner and server) I learned how to watch, listen, anticipate and delight guests through sincere caring attention. I learned about the dignity of labor and how the economy links us in ways we rarely appreciate.The education I gained from my time in the service industry was--and is--priceless.

I utilized a lifelong passion and familiarity with BMW products to provide outstanding service to every person engaging the BMW Group.-Created customer service process flow matrix, improving efficiency and productivity-Proposed and lead training program, serving as charter Mentor for New Hire Training-Recognized by consensus as a Subject Matter Expert on BMW Group products, resulting in selection for promotion and achieving highest-ever-in-department employee rating for 2004