Disha Jain Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

•Employee Lifecycle Management: Streamlined onboarding/offboarding, designed performance management systems, and led training & development initiatives. Managed compensation & benefits, positive employee relations, implemented retention strategies, developed recognition programs, and conducted background verifications to ensure a smooth and compliant employee journey.•Strategic Business Partnership: Partnered with leadership to align HR strategies with business objectives, leveraging data for informed decision-making. Led change management initiatives to ensure business goals are met seamlessly.•Talent Management: Developed and implemented recruitment strategies, crafted employer branding to attract top talent, and championed DE&I initiatives. Implemented employee wellness & engagement programs and conducted strategic workforce planning.•Compliance & Administration: Ensured HR compliance with regulations, maintained accurate employee data, managed documentation & legalities, administered benefits & payroll, and provided HR helpdesk support.•Policy Making & Process Improvement: Developed HR policies & procedures, conducted process reviews for continuous improvement, and collaborated with cross-functional teams to optimize workflows, enhancing the Employee Experience (EX) through strategic policy and process improvements.Customer Success/Client Management •Assisted customers with onboarding, training, and product adoption to maximize the value of the company's solutions.•Led customer onboarding, ensuring seamless integration and adoption of the company's solutions.•Conducted regular check-ins and review meetings to address customer needs and concerns.•Managed client accounts, driving customer satisfaction and retention through proactive engagement and support.•Analysed customer data to identify usage trends and opportunities for upselling.•Collaborated with cross-functional teams, to resolve customer issues and gather feedback for continuous improvement.

Pune Area, India

Partnered with client companies to define ideal candidate profiles, understand job requirements, and company culture. Sourced high-caliber candidates through a multi-channel approach, including online job boards, professional networks, industry events, and targeted headhunting.Owned the candidate experience from initial contact to offer, ensuring a positive and engaging journey.Developed and managed all aspects of the recruitment process, including sourcing, interviewing, selection, negotiation, and closing.Managed diverse RPO projects, both short-term and long-term, while delivering exceptional results for multiple clients/stakeholders from established shared services to startup clients, tailoring strategies to their unique needs.Maintained client relationships throughout the entire lifecycle, from initial needs identification to post-placement support.

Pune Area, India

Source & Screen Candidates: Utilize various channels (internal job boards, employee referrals, external job boards such as Monster, Naukri, and Shine) to identify and screen qualified candidates maintaining high-volume recruitment efficiently while meeting deadlines and quality standards.Conduct Interviews: Schedule and conduct interviews (phone, video, in-person) to assess candidate skills, experience, and cultural fit.Coordinate Offer Process: Negotiate salaries and benefits, prepare offer letters, and manage the offer acceptance process.Onboarding Support: Assist with onboarding procedures for new hires, ensuring a smooth transition into the company.

Master'S Degree, Business/Commerce, General

Bachelor Of Commerce - Bcom, Business, Management, Marketing, And Related Support Services

Shoe And Bag Designing Certification