Bob Idjennadene Email & Phone Number

Ireland

Ireland

Dublin

Optimization and transitioning of AdWords accounts for large customers from older format to new enhanced campaigns format with a direct contact with account managers. Daily use of AdWords Editor,Awics and Google Relationship Manager to implement changes.Review of the quality of the ads created by or for the clients of Google.

Dublin

Provided phone and email support to users of Google’s Nexus products. Troubleshooted mobile devices issues, established invoices and also resolved shipping and handling inquiries linked to customer orders using internal Google tools and Salesforce.

Dublin

Identify issues or inconsistencies in data and proactively question data quality.rephrase descriptions of business to better advertise them and therefore bring more publicity and visibility to their activity.Metrics analysis to assess the visibility and the publicity effects brought by the re-wording of descriptionsRecomendation on operational flow improvements based on analysis.Challenge and update the Algorithm. The aim is to improve its efficiency in bringing higher visibility to businesses.

Dublin

Responsible of a portofolio of accounts and also of the good rapport with them (a good rapport is a major asset for the publicity of Salesforce).Setting up the Salesforce.com solution for their businesses.create mailing lists and mass emailing to advertise their event and bring publicity on their activities.Liaise with the local administrators to sort out issues encountered.Bring visibility with regards to new products issued at each releases.

eFlow was managing the new barrier-free tolling system on the M50 in Dublin. I was responsible for the handling of the customers' complaints

CompTia Network+, Windows Server 2003 at Ashfield college. I passed all exams and got certified

Dublin

Identifying and providing a correct understanding of issues of my clients. Liaise with local IT departments to address various issues connected to :•Windows 98-NT/2000-XP-Vista O.S., Windows registry• MS Office-Outlook 2003/2007 with MS Exchange Server, MS Outlook Web Access (OWA)• Citrix ICA Client, Citrix OMC Terminal Services, server• Active Directory – users’ profile check up (Domain account, Windows profile, Network drive) • VPN connection management• SAP GUI (application)• Network Printers/Multi-Function Printers troubleshooting.Create and develop a good liaison with end users : simplify the procedures to a minimum for them for a better visibility and experience with us I visibilityImarketingIvisibilityI emarketingIvisibilityIpublicityIpublicityIvisibility I marketingI visibilityIpublicityImarketingIvisibility IpublicityIvisibility I publicityIvisibilityIvisibilityIpublicityImarketingIvisibility IpublicityIvisibility I publicityIvisibility

Diploma, Management And Organisation Of Enterprises

Diploma, Comptia Network+ And Windows Server 2003

Engineer, Environment And Water Specialist