Ido Mazor, Mba Email & Phone Number

Allen, TX, US

United States

Richardson, Texas

• Responsible for planning and implementation of analytics project for large customers, including fortune 500 companies.
• Experience across various industries – Telecom, finance, energy, automotive, etc.
• Collaborate and advise customers regarding their business processes, needs and requests.
• Act as a consultant to business leaders, advocating data driven decisions making.
• Work in an agile environment, prioritizing work based on roadmap initiatives and business needs.
• Create and present executive level readouts, reports, and dashboards.

Richardson, Texas

• Manage the strategy and planning of resource estimation.
• Plan and track testing strategy and release scope.
• Weekly reporting of status, KPIs, risks and mitigation.
• Build, track and maintain financial and resource forecasting, revenue and actual work, Supply/Demand.

Richardson, Texas And Pune, India

• Responsible for coordinating, review and control of software release scope, capacity and timeline and change management.
• Led EPC Dump defect reduction processes. Standardization of processes and revisions re-established customer satisfaction by reducing number of escaping defects by 50%.o Worked with customer with high transparency to.
• Managed process of release and deployment activities on customer site, led coordination between Customer, Prime SI, Analysts, DEV, TEST, Project teams.
• Acted as deployment shift manager on customer site.
• Managed process of tracking and presenting project milestone progress, KPI metrics, risks, with customer and with management.

India And Israel

• Led a comprehensive quality management program designed to improve quality of deliverables (products and services), exceeded customer experience, and addressed Amdocs business needs.
• Led Quality Improvement plan in Testing Division: improved software release quality, reduced escaping defects by 30% and increased customer satisfaction.
• Led CMMI certification process to success.
• Led Methodology updates and best practices.
• Managed quality processes such as RCA, PRR, KPIS and Measurements.

Israel, USA

• Manage the customer support for product implementation team in USA and Europe, under the framework of the ERP development team for printing houses, including:
• Collection, reconstruction, understanding, mapping and analysis of customer requirements and complaints (technical and business)
• Focal point for customers’ issues and problems; source of professional information; implementation of customer requirements with Dev teams.
• Communication between Dev teams, implementation, and customers; communication with critical software providers.
• Manual and automatic performance testing.
• Training and knowledge transfer to customers and implementation teams.

Israel

• Responsible for end-to-end delivery of ERP software in S&M sized businesses, including scoping, planning, managing, implementing, training, migration, deployment.
• Scoping - gathering and documenting customer business and technical processes, requirements, and systems.
• Contributing to RFP response.
• Acting as advisor to customers, based on product capabilities and best practices.
• Leading reviews with stakeholders, applying knowledge and experience.
• Conducting analysis of requirements and recommended process improvements.

Tel Aviv Area, Israel

• Led IPO process until successful completion in Stock Exchange. Customer received proceeds and firm attracted other IPO seeking customers.
• Represented companies and investors in the process of fund raising, work relations, securities etc.

Israel

Frontal teaching in preparation courses for the Psychometric test.Writing Textbooks and lecture programs.

Master Of Business Administration (Mba), Information Technology

Bachelor Of Laws (Llb), Law + Business, It

System Analyst Diploma, Law