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@realtor.com
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Ian Downes is listed as Director, Broker Success at realtor.com, a company with 1415 employees, based in Calgary, Alberta, Canada. AeroLeads shows a work email signal at realtor.com and a matched LinkedIn profile for Ian Downes.
Ian Downes previously worked as Senior Implementation Manager at Realtor.Com and Customer Care Team Lead at Top Producer Systems. Ian Downes holds Bachelor Of Arts, English from The University Of British Columbia.
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AeroLeads found 1 current-domain work email signal for Ian Downes. Compare company email patterns before reaching out.
As Senior Manager, Broker Success, I oversee a team of fourteen, ensuring the success of our enterprise customers. My team is responsible for all levels of account management:Pre-sale consultation as subject matter experts.Post-sale implementation, training, and coaching.Renewals, retention and upsells.Ongoing relationship management and support.I leverage Salesforce to create processes, build reports, and segment customers.I work with senior leadership and executive stakeholders, developing new strategies to achieve corporate OKRs.I have a Bachelor of Arts in English and History from the University of British Columbia.Skills: People management; account management; relationship management; business analytics; executive reporting; software implementation; software training; public presentations; content development; pre-sale consultation; policy disputes; contract disputes; communications; writing; Salesforce; Google Suite; Microsoft Office
Listed skills include Customer Service, Research, Technical Writing, Sales, and 11 others.
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Calgary, Alberta, Canada
Realtor.com offers a comprehensive suite of SaaS, B2B, and CRM solutions that help connect consumers with real estate brokers and agents.I oversee a team of fourteen, ensuring the success of our enterprise customers. My team is responsible for all levels of account management:Pre-sale consultation as subject matter experts.Post-sale implementation.
Vancouver, Canada Area
Implementation of broker accounts. Responsible for configuring, onboarding, training, and supporting the brokerages.
Richmond, British Columbia, Canada
As Customer Care Team Lead, I served as a leader within Customer Care, overseeing department administration and serving in a coaching/supervisory role with staff.I worked internally with Implementation Managers and Broker Consultants to provide service and support for brokerages. This involved technical support, account configurations, outreach.
Richmond, British Columbia
As a Customer Care Representative, I was responsible for technical and service-based support for real estate agents and brokers.
Other employees you can reach at realtor.com. View company contacts for 1415 employees →
Khurshid Alam
Colleague at Realtor.ComUttar Pradesh, India, India
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GJ
Ginger Julian
Colleague at Realtor.ComMetropolitan Fresno, United States
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RP
Rahul Parab
Colleague at Realtor.ComMumbai, Maharashtra, India, India
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VE
Victoria Echefu
Colleague at Realtor.ComLagos State, Nigeria, Nigeria
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AS
Abe Segun
Colleague at Realtor.ComLagos, Lagos State, Nigeria, Nigeria
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DV
Daniela Valdivieso
Colleague at Realtor.ComAustin, Texas, United States, United States
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KP
Karin Peterson
Colleague at Realtor.ComAustin, Texas, United States, United States
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RT
Ridgewood Towers Premier
Colleague at Realtor.ComNational Capital Region, Philippines, Philippines
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DJ
Danielle Jennings
Colleague at Realtor.ComSpringfield, Missouri, United States, United States
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EF
Eng. Fazlu
Colleague at Realtor.ComMymensingh Division, Bangladesh, Bangladesh
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Quick answers generated from the profile data available on this page.
Ian Downes works for realtor.com.
Ian Downes is listed as Director, Broker Success at realtor.com.
AeroLeads has found 1 work email signal at @realtor.com for Ian Downes at realtor.com.
Ian Downes is based in Calgary, Alberta, Canada while working with realtor.com.
Ian Downes has worked for Realtor.Com and Top Producer Systems.
Ian Downes's colleagues at realtor.com include Khurshid Alam, Ginger Julian, Rahul Parab, Victoria Echefu, and Abe Segun.
You can use AeroLeads to view verified contact signals for Ian Downes at realtor.com, including work email, phone, and LinkedIn data when available.
Ian Downes holds Bachelor Of Arts, English from The University Of British Columbia.
Ian Downes is listed with skills including Customer Service, Research, Technical Writing, Sales, Windows, Crm, Management, and Team Leadership.
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