Idha Pratama
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Idha Pratama Email & Phone Number

Technical Support Engineer || RDP at Red Dot Payment
Location: South Jakarta, Jakarta, Indonesia 7 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Technical Support Engineer || RDP
Location
South Jakarta, Jakarta, Indonesia
Company size

Who is Idha Pratama? Overview

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Quick answer

Idha Pratama is listed as Technical Support Engineer || RDP at Red Dot Payment, a company with 75 employees, based in South Jakarta, Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Idha Pratama.

Idha Pratama previously worked as Information Technology Support Engineer at Red Dot Payment and Quality Assurance Tester at Pt. Bank Negara Indonesia (Persero) Tbk.. Idha Pratama holds Bachelor'S Degree, Informatics, 3.72 from Universitas Mercu Buana.

Company email context

Email format at Red Dot Payment

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Red Dot Payment

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Profile bio

About Idha Pratama

As a dedicated Technical Support Engineer, I bring a strong blend of technical expertise and exceptional customer service skills to effectively assist clients in resolving their technical issues. With a deep understanding of complex systems and a knack for troubleshooting, I am adept at diagnosing problems, providing clear and concise instructions, and ensuring timely issue resolution. My experience includes collaborating with cross-functional teams to address escalated technical challenges and consistently delivering top-notch support to enhance customer satisfaction. I thrive in fast-paced environments and am committed to delivering innovative solutions while maintaining a high level of professionalism and empathy. As a Technical Support Engineer, I am eager to leverage my skills and knowledge to contribute to the success of both clients and the organization.

Current workplace

Idha Pratama's current company

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Red Dot Payment
Red Dot Payment
Technical Support Engineer || RDP
Employees
75
AeroLeads page
7 roles

Idha Pratama work experience

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Information Technology Support Engineer

Current

West Jakarta, Jakarta, Indonesia

- Managed and maintained the overall IT infrastructure, including servers, networks, and databases, ensuring high availability and reliability.- Collaborated with the development team to implement new features and enhancements in the payment processing systems.- Provided technical support and troubleshooting assistance to internal teams and external.

Jun 2023 - Present

Quality Assurance Tester

Jakarta, Indonesia

  • Manual testing for some projects
  • Learn and understand User Story and PRD (Product Requirements Document)
  • Finding and analyzing Bugs
  • Create bug reports and communicate directly to the developer
  • Test Driven Development and Behavior Driver Development
  • Penetration Testing, Security Testing, User Acceptance Testing
Mar 2023 - Jun 2023

Quality Assurance Engineer

Jakarta Selatan, Jakarta, Indonesia

  • Manual testing for some projects
  • Bug reporting
  • Create test plans, test cases for manual testing
  • Create test scripts for Automation Testing using Groovy language in Katalon Studio
  • API Testing using Postman
  • Commit, Push and Pull project to GIT
Mar 2022 - Feb 2023

Mobile App Developer Internship

Jakarta Selatan, Jakarta, Indonesia

Oct 2021 - Feb 2022

Campus Ambassador

West Jakarta, Jakarta, Indonesia

  • promoting Mercu Buana University to schools in Jabodetabek
  • Participate in public and private university exhibitions
  • participate in campus exhibition activities to partner schools
  • provide communication and service support facilities to students who need further information related to the university
Feb 2021 - Jan 2023

Mbec Social Media Content Designer

West Jakarta, Jakarta, Indonesia

  • desgning all update content for MBEC's story and feed IG
  • research for designing every new activities that will be held by MBEC
  • scheduling each upcoming content to be uploaded to the MBEC's IG feed
Nov 2020 - May 2022

Part Time Barista

West Jakarta, Jakarta, Indonesia

  • Maintain the cleanliness of the bar table and the area for visitors
  • Mixing coffee and non-coffee drinks for customers who can't drink coffee.
  • Operate and maintain brewing equipment, such as glasses, pour over cones, and espresso machines.
Jul 2019 - Mar 2020
Team & coworkers

Colleagues at Red Dot Payment

Other employees you can reach at reddotpayment.com. View company contacts for 75 employees →

3 education records

Idha Pratama education

Google Digital Garage, The Fundamental Of Digital Marketing, Course

Google Creative Campus

Activities and Societies: in this course I learned what digital marketing is, how to optimize marketing digitally, the introduction of.

Course, Machine Learning With Python, Baik

Activities and Societies: cognitive class.ai , IBM Developer skill network .in this course I learn about how to apply python to machine.

FAQ

Frequently asked questions about Idha Pratama

Quick answers generated from the profile data available on this page.

What company does Idha Pratama work for?

Idha Pratama works for Red Dot Payment.

What is Idha Pratama's role at Red Dot Payment?

Idha Pratama is listed as Technical Support Engineer || RDP at Red Dot Payment.

Where is Idha Pratama based?

Idha Pratama is based in South Jakarta, Jakarta, Indonesia while working with Red Dot Payment.

What companies has Idha Pratama worked for?

Idha Pratama has worked for Red Dot Payment, Pt. Bank Negara Indonesia (Persero) Tbk., M-Knows Consulting, Universitas Mercu Buana, and Mercu Buana English Club.

Who are Idha Pratama's colleagues at Red Dot Payment?

Idha Pratama's colleagues at Red Dot Payment include Man-Chi Cheung, Karen Ilano, Kelvina Wong, Ning Weeraya, and Harry Sim.

How can I contact Idha Pratama?

You can use AeroLeads to view verified contact signals for Idha Pratama at Red Dot Payment, including work email, phone, and LinkedIn data when available.

What schools did Idha Pratama attend?

Idha Pratama holds Bachelor'S Degree, Informatics, 3.72 from Universitas Mercu Buana.

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