Idrees Mohiuddin Email & Phone Number

Dubai, United Arab Emirates

• Proactively monitor and analyze network traffic for potential DDoS attacks, employing advanced threat detection techniques.• Successfully handle DDoS attacks for a diverse range of customers, ensuring minimal impact on their network infrastructure.• Mitigate DDoS attack on Inline Solution Arbor Edge Defense and on Cloud Solution Arbor Sightline. • Follow up with customer to fine tune the protection settings towards application and volumetric DDoS attacks and adjust the detection and mitigation configuration settings to ensure customer service continuously.• Analyze new attack pattern and enable Countermeasure as per the traffic pattern.• Escalate complex cases to the next level with a detailed and comprehensive incident report when necessary, contributing to swift and effective resolution.• Configuration and troubleshooting of site-to-site VPN and Global protect VPN.• Implement and configure Netscout DDoS prevention devices to enhance network visibility and optimize DDoS mitigation strategies.• Configure and troubleshoot Palo Alto/Fortinet devices, ensuring the seamless operation of firewall solutions.• Manage DI/DPI customer request on Virtual AED and on Panorama. • Preparing weekly/monthly attacks report and share with customer.

Dubai, United Arab Emirates

Client – Road and Transport Authority, Dubai, UAEPosition- Project Engineer• Conducted network and application resiliency tests between production and disaster recovery site. This was done to ensure failover in the event of the failure of the production thereby reducing downtime drastically.• Performed periodical datacenter monitoring and ensured preventive maintenance on network devices and servers in our racks to maintain continues system and application availability.• Developed and implemented network security policies for external application (vendors) and services trying to access servers and applications on our LAN to avoid unauthorized access.• Prepared the Bandwidth Utilization reports on links to verify areas of consumption and develop upgrade plans depending on usage.• Monitoring of the network devices (routers, switches, firewalls, and access points) and servers with manage engine OP manager network monitoring tool.• Ensured resolution of downtimes and network outages within the agreed SLA depending on the severity of incident and ticket priority.Client – Mashreq Bank, Dubai, UAE Position- Network Engineer• Perform monitoring of the network devices which includes Routers, Switches, Firewall, Access Points using monitoring tools Solar winds, PRTG and Air Wave.• Scheduling and performing IOS upgrades for ATM machines, Branches in coordination with Vendor.• As part of daily task trouble shooting of the issues reported by users via email/call from branches within UAE as well as global branches and fixing them.• Implementation of approved changes that were raised by internal teams and configure it on the network side.• Worked on the bulk requests like modifying of the existing ACL and addition of new network entry in all the ATM machines.

Dubai, United Arab Emirates

Currently working as NOC Engineer in Emirates Telecommunications Corporation- Etisalat MSS-CNOC,DUBAI UAE and providing support to all Managed Services Clients i.e. Enterprise & SMB Clients.Roles and Responsibilities :-• Supporting Etisalat Managed Solution Service products like Internet Leased Line, Xpress Connect, IP Connect and Global links under Managed Support Services CNOC.• Configuring and maintaining the CPE’s i.e. Routers and Switches for various customers in the following industry i.e. Government entities, Semi-Government entities, Banking sector, Hospitality sector, Real-estate sector and Education sector.• Hands-on experience in troubleshooting network related issue such as Packet Drops / Slowness , Routing loop,missing routes , Qo’S issues , End to End connectivity issues , Routing protocol flap issues etc.• Investigating IOS issues, router licensing and performing IOS upgrade.• Coordinating and troubleshooting with Vendor engineers for the router replacement and configuration, WAN cable replacement and 3G/4G Out of Band replacement • Fail over check and traffic shifting tests liaising with customer and traffic QoS mappings and bandwidth policy for new Service requests and also as part of trouble tickets.• Interact directly with Global service providers, Cisco TAC, Technical partners, customers, field technicians, service contractors, and other stakeholders to troubleshoot and resolve network-related issues.Skills :-• Possess in depth technical knowledge of networking technologies and routing protocols including BGP, OSPF, EIGRP and RIP. • Comprehensive understanding of Networking fundamentals, IP addressing concepts and Network Security Policy backed by extensive experience in network management.Ticketing Tools - Remedy, HP Service Manager,UCMS, Motive,CIMNetwork Monitoring Tools :-NNM IBM Tivoli UFM, Solar Wind, Cisco Prime, Meraki, Ruckus, Managed Services Portal

Hyderabad Area, India

roles and responsibilities • Troubleshooting system and network problems and diagnosing and solving hardware/software Faults • Delivered full technical support to Desktops Computers, Network and Microsoft Operating System.• Performed all types Back-Office tasks like Follow-up’s of cases and updating the status of tickets logged by clients etc.• Handled network related problems, network related implementations and network related queries. Assisting in analysis of LAN/WANs to determine network performance problems.• Ensured technical solutions are designed for performance, reliability, scalability, maintainability, supportability and business continuity while leveraging industry’s best practices• Effectively monitored functioning of equipment/peripherals and make necessary modifications to ensure system operates in conformance with specifications.• Ability to convey technical solutions in a clear and concise manner• Quickly responding to customer enquiries and concerns. • Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc • Perform monitoring of the critical parameters of the network such as Device Availability, Link uptime and bandwidth utilization of links, CPU utilization of router and switches , Packet drops, hardware failures and interface status • Giving proper solutions to the end customer’s network related issues by close analysis • Installing and maintains networking equipment such as Switches, Routers.

Bachelor Of Technology - Btech, Computer Science Engineering, Computer Science, First

Ssc, A

Intermediate, A